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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Why size 2 is not available, or 4?

    Why size 2 is not available, or 4?

    By bushra Jun 20, 2014

    Sorry, but only the sizes in the drop down list are available now.
    Thank you for shopping with us.

    By Bo Jun 23, 2014 Was this answer helpful? (0) (0)

  • What color is the jacket featured on the model shown in the picture?

    Under product details it says "white".

    By Robyn Oct 02, 2013

    The shown colors on the model are watermelon, pearl pink and lime green. Hope you enjoy shopping here with us:)

    By Dale Oct 02, 2013 Was this answer helpful? (0) (0)

  • how do i delete an item from shopping cart

    how to delete an item when checking out

    By lynette triebwa Sep 09, 2013

    Please move your mouse under the price of each item.
    There will be a small "x" hidden under the price.
    Click it and you can remove the item from the list.
    Thank you for shopping with us:)

    By Dale Sep 09, 2013 Was this answer helpful? (0) (0)

  • how long is the sleeve?

    one of the review said sleeve was 3" long for her. can it be made to 18"?

    By dogwood fairy May 08, 2013

    Thank you for your inquiry. Please be noted that the sleeve length of size 2 is 60.5cm. Size 4 will be 61cm. For each size larger, another 0.5cm will be added. Please check if this wrap can meet your satisfaction. Thank you for shopping with us:)

    By Dale May 08, 2013 Was this answer helpful? (0) (0)

  • Do I have to pay tariffs on the merchandise when it gets to U.S? If so who do I pay?

    I was concerned about paying tariffs since it comes from out of the United States.

    By Pat Feb 13, 2013

    Thanks for your inquiry. We only charge you item price and shipping cost. The rate of the customs fee depends on different country policy, since it is charged by your country's customs house. For the detail information, please log in the following link and take for your reference:
    http://www.lightinthebox.com/knowledge-base/c1229/a3021.html
    Thanks for coming to our website and hope you can enjoy your shopping here.

    By Candy Feb 13, 2013 Was this answer helpful? (0) (0)

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