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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Shipping!?

    I bought the dress today. Will I receive it before the 21 of February

    By Emily Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing time will be displayed right above the "add to cart" button. Then it could be shipped out.
    Shipping time depends on the paid shipping method:
    Expedited Shipping: 3-5 business days
    Standard Shipping: 6-8 business days
    Super Saver Shipping: 10-20 business days
    Please check if you could receive it on time.
    Thank you for shopping with us.

    By Vivien Jan 27, 2016 Was this answer helpful? (0) (0)

  • shipping

    How long will shipping take if I ordered it today 1/25/15

    By Emily Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the "add to cart" button.
    Hope you enjoy shopping with us.

    By Madeline Jan 26, 2016 Was this answer helpful? (0) (0)

  • I love the model's earrings! Are they provided by Light in the box? If not, where r they from?

    I love the model's earrings! Are they provided by Light in the box? If not, do you know where I can purchase them from?Thanks, Dx

    By Doreen Aug 15, 2016

    Reply(1)

    Please input your reply.

    We don't have shown earrings for sale now. But I found a similar one:
    http://www.lightinthebox.com/elegant-alloy-tassels-design-crystal-drop-earrings_p469014.html
    Hope you enjoy shopping here with us.

    By Dale Feb 10, 2014 Was this answer helpful? (0) (0)

  • is the dress lined or see through

    I have noticed on other dresses the description will state if the dress is lined or not. i noticed that this doesnt say that it is lined. Is it lined and is it see through?

    By Anna Aug 15, 2016

    Reply(1)

    Please input your reply.

    This dress is fully lined. It is not see through. Hope you enjoy shopping here with us. :

    By Dale May 01, 2013 Was this answer helpful? (0) (0)

  • What is the color of the dress "ruby" ?

    What is the color of the dress "ruby" ? It does not match to any color of your color chart??

    By Susanne Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please be kindly noted that ruby is the red color.
    Thank you for shopping with us:

    By Smile Apr 21, 2013 Was this answer helpful? (0) (0)

  • Can this dress be made with a lower cut on the leg?

    I would like the cut to start from knee down. Is it possible? Thank you

    By silvia Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please kindly understand it that all of the dresses are made according to the picture on our website. No change of the design,material,length,sleeves or embellishment can be altered due to this reason. If you don't like this dress in this way, please narrow down the research and find your favorite on our website. Hope you enjoy shopping here with us:

    By Dale Mar 17, 2013 Was this answer helpful? (0) (0)

  • What is the height or length of a size eight dress?

    What is the height or length of a size eight dress?

    By suzie Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thanks for your question.
    Please kindly note that the length for the train of size 8 is about 40 cm, and the hollow to floor length for size 8 is 98 cm.
    Hope you enjoy shopping here.

    By Smiley Mar 01, 2013 Was this answer helpful? (0) (0)

  • What size dress should I order to make sure my dress fits nice with some room for fixing?

    I am 5'10 and probably about 6'1 in heels & my measurements are Bust - 34 Waist-28 Hip-37

    By Kayla Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thanks for your question.
    It’s usually best to go with the size matching your largest measurement bust, waist or hip, and to round up if you’re between sizes. This will leave extra room for movement and alterations if needed.
    Thanks for your question.

    By Smiley Feb 28, 2013 Was this answer helpful? (0) (0)

  • can u remove back off dress and put on crisscross diamonds on it

    caqn u remove bock of dress and put on crisscross straps and add diamonds on to them thanks very much

    By lorraine Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thanks for your question.
    Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.
    If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
    Hope you enjoy shopping here.

    By Smiley Feb 26, 2013 Was this answer helpful? (0) (0)

  • Queria saber s el color del vestido de la fotografia es exactamente fucsia con tejido raso?

    tal y como indican las especificaciones. Ya que me encanta ese color y me gustaría poder comprar el mismo. Muchas gracias

    By Cristina Aug 15, 2016

    Reply(1)

    Please input your reply.

    Estimado cliente,

    Gracias por su consulta.

    El artículo tiene cartas de color junto a la selección de color en nuestro elemento de la página, por favor, comprueba que existe.

    By tumengliang Jul 20, 2016 Was this answer helpful? (0) (0)

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