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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Can the camera be used with an iPhone 4s or 5 to monitor our house while we are out?

    Can the camera be used with an iPhone 4s or 5 to monitor our house while we are out?

    By Ken Sep 07, 2014

    Yes, it works with iPhone OS devices.
    Please feel free to ask if you have further questions.

    By Bo Sep 07, 2014 Was this answer helpful? (0) (0)

  • Can this camera record and save in the cloud or does it have to be plugged in a computer?

    Can this camera record and save in the cloud or does it have to be plugged in a computer?

    By Tite ko Aug 05, 2014

    No, it can't record and save in the cloud and it has to be plugged in a computer.
    Please feel free to ask if you have further questions.

    By Bo Aug 05, 2014 Was this answer helpful? (0) (0)

  • will this camera work on windows 8.1

    i would like to buy this camera to keep an eye on my car parked on my drive through my living room window i would like to know if it works on windows 8.1

    By moe Apr 29, 2014

    It's not compatible with windows 8.1.
    Thanks for your inquiry.

    By Dale Apr 30, 2014 Was this answer helpful? (0) (0)

  • Can I mount this camera outside, eg, on my enclosed back porch? Does it has a zoom function?

    Can it record? What is the range?

    By Don Feb 20, 2014

    It is designed for working indoors. It doesn't zoom. It can record. IR distance is 8~10M.
    Thank you for shopping with us.

    By Dale Feb 20, 2014 Was this answer helpful? (0) (0)

  • motion detector

    If i put this camera in a window will the motion detector work if their is motion on the outside of the window.

    By Bruce Carter Feb 13, 2014

    Yes, the motion detection will also work if motion is detected outside of window glass.
    Hope you enjoy shopping here with us.

    By Dale Feb 13, 2014 Was this answer helpful? (0) (0)

  • Wireless security cameras with night vision

    Do these items have to be connected to a PC or do they work just connected to a power supply (Electricity)

    By Kathy Dec 09, 2013

    If you want to save the recording, you have to connect it to a PC. User manual with details will be included for you. Thank you for shopping with us:)

    By Dale Dec 09, 2013 Was this answer helpful? (0) (0)

  • Can this camera record while plug in a power outlet?

    Can this camera record while plug in a power outlet?

    By sheng Sep 29, 2013

    This camera is powered by plug-in power outlet so it will record while it's powered. Hope you enjoy shopping here with us:)

    By Dale Sep 29, 2013 Was this answer helpful? (0) (0)

  • Follow-Up to Power Adapter Question

    I see in the product details that a power adapter is included. How long is the cord?

    By Andrea Aug 30, 2013

    The cable on the power adapter is 100cm long. Thank you for shopping with us:)

    By Dale Sep 01, 2013 Was this answer helpful? (0) (0)

  • Where does this camera ship from?

    I live in the U.S. Where does the camera ship from? How long does delivery take?

    By Andrea Aug 30, 2013

    This camera is shipped from China. We need 24 hours to process the order once your payment is confirmed. As for shipping time, if you pay for expedited, it will take 3-5 business days and if you pay for standard, it will take 6-8 business days. Hope you enjoy shopping here with us:)

    By Dale Sep 01, 2013 Was this answer helpful? (0) (0)

  • Does the camera plug into an electrical outlet?

    I understand that this can connect wirelessly to my computer. Is there also an adapter to plug it into an outlet? If so, is it included with my purchase?

    By Andrea Aug 30, 2013

    Yes, the camera needs to be connected with power outlet. The suitable adapter will be included for you. Hope you enjoy shopping here with us:)

    By Dale Sep 01, 2013 Was this answer helpful? (0) (0)

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