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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Warranty

    Does the product come with any warranty? If so, how long is it?

    By Peter Jul 14, 2015

    We have 3 months warranty.
    If you have any questions, please do not hesitate to contact us.
    Hope you can enjoy your shopping here.

    By Alison Jul 14, 2015 Was this answer helpful? (0) (0)

  • power adapters

    does each unit (3 monitors and outdor unit) need seperate power adapters?
    how many power adapters come in the package?

    thanks

    By daniel Jan 26, 2015

    No, only one power adapter is needed and included.
    Please feel free to ask if you have further questions.

    By Vivien Jan 26, 2015 Was this answer helpful? (1) (0)

  • Connection indoor-outdoor units

    Wich cables must be used to connect indoor and outdoor units at around 100 meters distance?
    Thank you,
    Fabio.

    By fabio May 18, 2014

    The connecting cable is 6*0.75 standard.
    Thank you for shopping with us.

    By Bo May 19, 2014 Was this answer helpful? (0) (0)

  • Is this a wired or wireless system?

    Is this a wired or wireless system? Also, most other systems come with the function to record the images on an SD card. Does this also have this function?

    By Bob Apr 08, 2014

    It is wired. We are sorry but this one doesn't have the function to record the images on a SD card.

    Hope you enjoy your shopping with us.:)

    By Rita Apr 08, 2014 Was this answer helpful? (0) (0)

  • Manual keys

    Does the dead bolt lock come with keys to be able to be manually opened or does it just come with the fobs?

    By Janiene Jun 17, 2013

    This item does come with three keys to open the door manually. Hope you enjoy shopping here with us:)

    By Dale Jun 17, 2013 Was this answer helpful? (1) (0)

  • Does this come with a UK adapter?

    There is no choice to select a UK adapter.

    By Toby May 08, 2013

    The suitable plug adapter will be included according to the area of your shipping address. Hope you enjoy shopping here with us:)

    By Dale May 08, 2013 Was this answer helpful? (0) (0)

  • Can this product be shipped with wireless monitors?

    I am interested in having a system like this but with wireless monitors.

    By Dan May 04, 2013

    Please be kindly noted that it comes with 3 monitors in the package.
    Thank you for shopping with us:)

    By Smile May 05, 2013 Was this answer helpful? (1) (0)

  • Does this lock come with a key to over-ride fob in case of power cut?

    Can the lock be fitted to any type of door?

    By Dan May 04, 2013

    Please be kindly noted that it comes with a key and it can be fitted to most doors.
    Thank you for shopping with us:)

    By Smile May 05, 2013 Was this answer helpful? (0) (0)

  • Questions de base

    Bonjour,

    - Quelle est la marque du produit?
    - Pourquoi la caméra est différente sur 2 photos?
    - Pourquoi l'interrupteur "porte" est différent sur 2 photos?
    - Quels câbles sont fournis? de quel longueur?
    - L'unité intérieur pèse 6000g (6 Kg)?

    Merci par avance,

    MT

    By MaxTan Nov 16, 2014

    This item is our own brand.
    The item will be delivered as shown in the first picture.
    The cable will be inluded which is 5 meters long.
    The whole unit weighs 6kg.
    Thank you for shopping with us.

    By Bo Nov 17, 2014 Was this answer helpful? (0) (0)

  • Questions de base

    Bonjour,

    - Quelle est la marque du produit?
    - Pourquoi la caméra est différente sur 2 photos?
    - Pourquoi l'interrupteur "porte" est différent sur 2 photos?
    - Quels câbles sont fournis? de quel longueur?
    - L'unité intérieur pèse 6000g (6 Kg)?

    Merci par avance,

    MT

    By MaxTan Nov 16, 2014

    This item is our own brand.
    The item will be delivered as shown in the first picture.
    The cable will be inluded which is 5 meters long.
    The whole unit weighs 6kg.
    Thank you for shopping with us.

    By Bo Nov 17, 2014 Was this answer helpful? (0) (0)

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