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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • infrared detector

    Can this system operate with additional infrared detectors and how many. For my application I need additional 8 infrared detectors which I can buy separetly. The question is if this system will be happy about that.

    By EvanH Nov 10, 2013

    Please be kindly noted that it can support wireless and wired detectors as follows.
    Wireless Zones: 40
    Wired Zones: 8
    Thank you for shopping with us:)

    By Smile Nov 11, 2013 Was this answer helpful? (0) (0)

  • I lost sim card slot adapter. Can I buy it somewhere or do something?

    I lost sim card slot adapter and now my system is useless. Can you help me with this problem?

    By sandra Nov 09, 2013


    So that we may address this matter quickly and conveniently, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

    By Smile Nov 11, 2013 Was this answer helpful? (0) (0)

  • Can i use additional remote controllers and if yes,could you indicate me the right link of that?

    could you tell me the compatible door traps and movement detectors (for additional zones) for this system?thanks

    By stamatis Mar 16, 2013

    Please be kindly noted that it comes with 2 remote controllers, infrared detector and Door detector.
    Thank you for shopping with us:)

    By Smile Mar 17, 2013 Was this answer helpful? (0) (2)

  • Hallo sir!is the local siren included in the set?

    is there option for a 2nd outdoor siren (wired or not)?do you sell the wire will be needed?thanks

    By stamatis Mar 07, 2013

    The siren is include in this set, but I am afraid you can not add extra siren to the system. Thanks for your inquiry!

    By Alex Mar 07, 2013 Was this answer helpful? (0) (0)

  • Do you have installation directions in English?

    Can you provide directions in English, and is item adaptable to A/C power or is it battery powered?

    By L.J. SKEIE Jul 05, 2012

    Dear Customer,
    Yes, we could provide it in English. It could be powered by both A/C power and battery.
    Hope you enjoy shopping at www.lightinthebox.com!

    By Smile Jul 06, 2012 Was this answer helpful? (0) (0)

  • frais de douanes pour système d'alarme?

    quels sont les frais de douanes pour ce système d'alarme et ses accessoires?
    merci de votre réponse
    GG

    By gressier Jun 09, 2012

    Chère cliente, cher client,
    Pour des informations sur la douane, veuillez consulter cette page:
    http://www.lightinthebox.com/fr/knowledge-base/c1026/a2928.html
    Bon shopping.
    Cordialement

    By Rebeca Jun 11, 2012 Was this answer helpful? (0) (0)

  • qué frecuencia trabaja en GSM?

    Nuevo sistema de alarma Modelo, SMS y GSM CONTRL y Programm, principalmente el uso para el hogar, de oficina y de fábrica, todo en un kit de alarma
    Item ID # 00200247

    mis preguntas:

    1.- la frecuencia para GSM de este modelo, es válida para las frecuencias utilizadas en España?

    2.- tiene ranura para la tarjeta SIM?

    GRACIAS POR RESPONDER

    By ANDREU SANCHEZ Jan 27, 2012

    Estimado/a Cliente
    Hola.
    Gracias por su interés en LightInTheBox.
    1. Frecuencia GSM: 900/1800 (estándar), 850/1900MHz (opcional)
    2. Sí, este producto tiene ranura para SIM.
    Saludos
    LightInTheBox

    By Olivia Jan 31, 2012 Was this answer helpful? (0) (0)

  • Favor de indicar que incluye en el Kit.

    Que incluye en el kit de esta alarma de seguridad, indicar cuales son los componentes de este producto.

    By FELIX Jan 16, 2012

    Estimado/a Cliente
    Hola.
    Gracias por su interés en LightInTheBox.
    Puede ver los componentes en esta foto tomada por nuestro cliente:
    http://cloud.lbox.me/images/review/big/201108/ghem1314195243.jpg
    http://cloud.lbox.me/images/review/big/201108/hoip1314195243.jpg
    Saludos
    LightInTheBox

    By Olivia Jan 16, 2012 Was this answer helpful? (0) (0)

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