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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Is the train detachable or can it be made to exclude the train.

    On a few of the pictures of the model it is not on there the train

    By christi May 28, 2012

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  • hi a really like this dress but a need something for my arms and would rather not be just shawl more

    really need something to match it as a hate top of my arms and would need a size 14 in it please help

    By laura May 20, 2012

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    Dear laura,
    We do offer a lot of wraps options for you to choose based on your preference, and here is the link:
    http://www.lightinthebox.com/c/wraps_4677

    By Smile May 21, 2012 Was this answer helpful? (0) (0)

  • I know its green color wear by the model, but what kind of green is that?I like it.

    Organza Elastic Woven Satin Sheath/column Straoless Evening dress.

    By A Mar 20, 2012

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    Dear A,
    The color shown in the picture is green in elastic woven satin. There might be a slight difference between the actual dress color with the picture on our website because of the monitor display. Please click the following link for further information about the dress color, and then choose "Color Chart".
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

    By Smile Mar 21, 2012 Was this answer helpful? (0) (0)

  • Il colore del vestito sembra lime perchè è molto chiaro.

    Il colore del vestito sembra lime perchè è molto chiaro. Vorrei acquistarlo ma sono indecisa perchè nella tavola dei colori il verde sembra più scuro. Potete dirmi se è il verde uguale alla foto oppure più scuro?

    By Nives Jul 25, 2014

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    Shown color in the picture is Clover.
    Please check out the color chart on this link:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Thank you for shopping with us.

    By Dale Jul 27, 2014 Was this answer helpful? (0) (0)

  • 취소신청한지 한참되었어요

    이 상품 취소신청한지 한참되었는데 처리가 어떻게 되었는지 알 방법이 없네요.
    어찌되었는지 빨리 알려주시고 카드 취소 빨리 부탁합니다

    By 석상희 Apr 07, 2013

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    Dear Customer,
    Thank you for shopping with us at LightInTheBox.com
    this dress has the stock now,
    please enjoy your shopping.
    If you have further questions, please feel free to contact us.
    We will be glad to help.

    sincerely
    LightInTheBox.com

    By Stephan Mar 24, 2014 Was this answer helpful? (0) (0)

  • y'a t' il des plis partout sur la robe?

    EN PASSANT MA COMMANDE CE JOUR, PUIS JE LA RECEVOIR POUR LE 07/07/12

    MERCI DE VOTRE RETOUR

    By AGUEMON Nafissa Jun 09, 2012

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    Chère cliente, cher client,
    Nous vous informons avec plaisir que vous pourrez bien recevoir la robe à temps si vous passez la commande maintenant.
    Et pour des plis,vous pouvez consulter les photos.
    Bon shopping.
    Cordialement

    By Rebeca Jun 11, 2012 Was this answer helpful? (0) (0)

  • cuando y como me vais a solucionar el problema ?

    espero vuestra respuesta a la queja dada y mi desconformidad porque si la informacion fuera completa al hacer el pedido desde luego que no lo hubiera realizado porque ahora mismo tengo invertidos 98€ y no tengo vestido ya he dado los pasos para resolverlo espero respuesta gracias

    By maria gemma Mar 14, 2012

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    Estimado/a Cliente
    Hola.
    Gracias por su interés en LightInTheBox.
    ¿En qué podemos ayudarle?
    Si tiene cualquier problema, puede contactar con nuestro servicio al cliente:
    http://www.lightinthebox.com/es/r/contact-us.html
    Vamos a ofrecerle un solución que le satisfacería.
    Saludos de LightInTheBox

    By Olivia Mar 14, 2012 Was this answer helpful? (0) (0)

  • como me puedo meter en atencion al cliente?

    hola en la informacion de la pagina de mi pedido en la indicacion de devolucion y reembolso ya he dejado escrito mi queja y el motivo el mismo dia que al entregarme el paquete lo rechafe por no estar de acuerdo al cobrarme 32€ mas y si tengo dar otra gestion al respecto gracias

    By maria gemma Mar 14, 2012

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    Estimado/a Cliente
    Hola.
    Gracias por su interés en LightInTheBox.
    ¿En qué podemos ayudarle?
    Si tiene cualquier problema, puede contactar con nuestro servicio al cliente:
    http://www.lightinthebox.com/es/r/contact-us.html
    Vamos a ofrecerle un solución que le satisfacería.
    Saludos de LightInTheBox

    By Olivia Mar 14, 2012 Was this answer helpful? (0) (0)

  • ¿podria sacar entre 4 o 5 centimetros de pajo para darle mas largura?

    me gustaria saber si al vestido AMARYLL de organza y saten tiene para darle un poco mas de largura gracias

    By gemzlezo1 Feb 17, 2012

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    Estimado/a Cliente
    Hola.
    Gracias por su interés en LightInTheBox.

    Sentimos mucho pero no le podemos modificar el producto porque es un modelo establecido, le aconsejamos explorar en nustra página, ya que tenemos varios modelos, esperamos que encuentre lo que le gusta.

    Saludos
    LightInTheBox.

    By Olivia Feb 22, 2012 Was this answer helpful? (0) (0)

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