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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Measurement Question

    Hi, how do you order a size in this shawl. I am normally a UK size 16 for jackets etc.

    By L. Hartnett Apr 26, 2013

    Please kindly note that this shawl is onne size to fit the most. Please check out its measurements if it can fit you well:
    Length: 100cm
    Width: 34cm
    Shoulder: 42cm
    Shoulder To Bottom: 30cm
    Thank you for shopping with us:)

    By Dale Apr 28, 2013 Was this answer helpful? (0) (0)

  • Will this Shawl go well with a wedding dress made out of polyester?

    i really like this shawl and if u think it will go well with polyester wedding dress, do you have it in ivory? and if not, wat are your suggestions?

    By Yemi Aug 16, 2012

    Thank you for your question. If your dress is made of Organza like this shawl, then it will go well with the dress. And I am very sorry we do not have it in ivory. I think you may choose black to match your ivory dress.

    By Smile Aug 17, 2012 Was this answer helpful? (0) (0)

  • I recently purchase this shawl and is in love with it. Is it possible to get it in a larger size.

    I am plus size. i wear a size 18. i am willing to pay the extra money it cause to make this shawl in purple. thank you.

    By Bridgette Benne Jun 08, 2012

    Sorry to tell that we only have one size for this item:
    Length: 100cm
    Width: 34cm
    Shoulder: 42cm
    Shoulder To Bottom: 30cm

    By Smile Jun 10, 2012 Was this answer helpful? (0) (0)

  • I will like to know if I can get this wrap in navy blue? Can i get a size 10

    I need navy blue and a size 10 or 12

    By Nury May 21, 2012

    Dear Nury,
    The color we can offer for now are black, blue, white, purple, red and pink.
    As for the size, you can first measure yourself, and then compare it to the size provided by us. That is 100cm in length, 34cm in width and 42cm in shoulder. If your measurement is in it, it will fit you well.
    Hope you enjoy shopping here:)

    By Smile May 21, 2012 Was this answer helpful? (0) (0)

  • can i get this in gold or brown

    Is this shawl available in brown or gold organza as this would match my outfit and what would be the delivery time

    By carol May 14, 2012

    Dear Carol,
    Afraid the dress is not available in brown and gold.
    Also, we will need a tailoring period of 5-10 working days and shipping time of 3-8 days. Hope you enjoy your shopping here :)

    By Smile May 14, 2012 Was this answer helpful? (0) (0)

  • blue wrap

    will the blue in this wrap be too different to the light sky blue in chiffon( I like a dress that is light sky blue and made in chiffon)

    By lesley Feb 08, 2012

    Dear lesley,
    The wrap in blue would not be too different to the light sky blue in chiffon. Please click the following link for further information about the dress color, and then choose "Color Chart".

    By Smile Feb 08, 2012 Was this answer helpful? (0) (0)

  • Shipping time

    If i order this wrap today when will I get it. Stay in Alberta, Canada.

    By Linda Kotze Jan 30, 2012

    Dear Linda Kotze,
    We will need a tailoring period of 30-35 working days and shipping time of 3-8 days.

    By Smile Jan 31, 2012 Was this answer helpful? (0) (0)

  • Could you have an ivory color for this?

    Hello , could you have an ivory color for this?

    By Marian Oct 25, 2011

    Dear Marian,
    There is no ivory color available for this dress currently. Thank you for shopping with us:)

    By Smile Oct 26, 2011 Was this answer helpful? (1) (0)

  • ¿Quisiera saber la fecha estimada en la que recibiré mi pedido en mi casa?

    mi pedido es el numero 1204030402506981 y lo hice para una celebracion que tengo proximamente y estoy preocupada, porque no se si lo tendré en casa para antes del 15 de mayo. Por favor dígamelo.

    By Charo Apr 19, 2012

    Estimado/a Cliente,
    En relación a su consulta, le explicaríamos que para cada compra en nuestra págin necesita un plazo de tramitación y un plazo de envío.
    Una vez confirmemos su pago, este producto necesita 5-10 días laborales de preparación, y luego lo recibirá en 3-6 días laborales(plazo de envío).
    Atentamente tus amigos de Lightinthebox.com

    By Olivia Apr 20, 2012 Was this answer helpful? (0) (0)


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