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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Can we have these cufflinks without any writing on them? We want blank ones.

    We are wanting this style of cuff link but we do not want any personalisation on them. We would order four sets for our wedding but want them blank but it would not let me leave these fields blank when I went to add to cart. Is this possible?

    By Lauren Oct 20, 2014

    Reply(1)

    Please input your reply.

    Please fill "leave empty" in the blanks and contact our customer service to confirm it once your order is placed.
    Please log in your account on our site and go to My Orders, then click the related Order Number you need help with to submit a ticket for customer service. They will be glad to provide professional help.

    By Bo Oct 20, 2014 Was this answer helpful? (0) (0)

  • Why does it say its free to ship to the uk then adds 9 pounds when paying?

    i want to purchase these for the 8.51 it states but it keeps charging me for shipping when it says its free?

    By rebecca b May 01, 2013

    Reply(1)

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    Please kindly understand that it is free for Super Saver (10 - 20 business days) shipping. If you want to be delivered in other shipping methods, it is not free shipping. Thank you for shopping with us:)

    By Dale May 01, 2013 Was this answer helpful? (0) (0)

  • Can i put text rather than date on the second line ??

    As i am looking for the cufflinks to say " Father of the Bride" and another set to say "Father of the groom"

    By Lyndsey Sep 24, 2012

    Reply(1)

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    You can not do that. Because all our cards are typeset. You could choose our other products. Hope you enjoy your shopping with us.

    By Smile Sep 25, 2012 Was this answer helpful? (0) (0)

  • What is the character limit for the personalisation? Thanks.

    What is the character limit for the personalisation on the top line?

    By Ben Sep 21, 2012

    Reply(1)

    Please input your reply.

    18 characters are allowed for the personalisation.

    Hope you can enjoy your shopping here:)

    By Smile Sep 21, 2012 Was this answer helpful? (0) (0)

  • For the personalized cufflinks- would I have them in time for my 9/7/12 wedding?

    shipping time seems fine, I'm worried about processing time

    By Brie Aug 24, 2012

    Reply(1)

    Please input your reply.

    Thank you for your question. The processing time of this item is 3 to 5 business days and the shipping time would be 3 to 5 business days for expedited shipping. So it will be 6 to 10 business days in total. The time is very strict.

    By Smile Aug 27, 2012 Was this answer helpful? (0) (0)

  • Shipping- how long???

    Hi, I would like to know there is my order, How i see, you send it on 03.07, it's gone now 21days.
    This cufflinks -it's my present for my fiance for our wedding, in this adress we'll stay till 31st July. Please can you check, how long it takes.

    By Jelena Jul 24, 2012

    Reply(1)

    Please input your reply.

    Dear Jelena,
    Shipping time depends on which shipping method you payed for. For order tracking, please log in to “My Orders” to see if there are track numbers, or you can click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day.

    By Smile Jul 24, 2012 Was this answer helpful? (0) (0)

  • how many letter can be engraved on this item?

    will this fit?
    S&L Downing
    06/05/2012

    By laura Jan 25, 2012

    Reply(0)

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  • wegen der Manschettenknöpfe

    ich möchte die Manschettenknöpfe nicht haben da mir keine andere gefahlen können sie mis das gut schreiben

    By valintina Apr 08, 2012

    Reply(1)

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    Liebe(r) valintina,
    Bitte verstehen Sie, daß wir das Design unseres Produktes auf keiner Weise ändern können. Wir bitten um Ihr Verständnis und wünschen Ihnen viel Spaß beim Shopping!
    MfG

    By Emma Apr 08, 2012 Was this answer helpful? (0) (0)

  • Vendu par paire?

    Bonsoir, je souhaiterais savoir si c'est vendu par paire. Et savoir si on peut personnaliser les boutons differement!!

    By Jean Noel Mar 22, 2012

    Reply(1)

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    Bonjour,
    Nous vous informons avec plaisir que ces boutons sont bien vendus par paire mais on ne peut pas les personnaliser différemment.
    Bon shopping.
    Cordialement

    By Océane Mar 22, 2012 Was this answer helpful? (0) (0)

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