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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Is that possible to write with greek letters? example if i write Βασιλική & Διονύσης

    I am interested to order, but i need i know if you accept also greek letters like those names Βασιλική & Διονύσης

    By wedding2015 Jan 10, 2015

    Please select "green" on the ink color drop down list.
    We could engrave Greek letters on this product.
    After your payment is confirmed, please contact the customer service for a double check of your order.
    Here are the steps to find the customer service:
    1, Log in your account on our site and go to My Orders,
    2, Click the related Order Number you need help with to submit a ticket for customer service.
    They will be glad to provide professional help.

    By Haley Jan 11, 2015 Was this answer helpful? (1) (0)

  • Colours

    Hi There,

    If I were to get silver writing, what colour ribbons would you not recommend incase the writing is too light?

    By Rella Mar 05, 2014

    If you want silver writing, I don't recommend you to choose light colored ribbons as background.
    Please find color charts in product details to choose your favorite colors.
    Thank you for shopping with us.

    By Dale Mar 05, 2014 Was this answer helpful? (1) (0)

  • How many reels do I need?

    I have purchased the favour boxes (folding 24pk) - if wrapping a bow around each box how many boxes will one reel of ribbon cover please?

    By QueenDP Nov 04, 2013

    The ribbon is 91m per roll. Please check out your box size to determine how many rolls you need. Thank you for shopping with us:)

    By Dale Nov 04, 2013 Was this answer helpful? (0) (0)

  • I need the ribbon before 21sept. If I order today will it arrive on time ? Shipping is to London.

    I need the ribbon before 21sept. If I order today will it arrive on time ? Shipping is to London.

    By Jacky Sep 05, 2013

    Processing time takes 6-8 business days. Delivery takes another 3-8 business days depending on the payment method you pay for. We are afraid time is limited for it to arrive on time. :(

    By Dale Sep 05, 2013 Was this answer helpful? (0) (0)

  • Should I put the spaces between the names and the date or you will manage that?

    Should I put the spaces between the names and the date or you will manage that?

    By Hiba Aug 04, 2013

    Thanks for your inquiry. Please kindly leave the space for us.

    By Amy Aug 04, 2013 Was this answer helpful? (0) (0)

  • Personalized 5/8-Inch Double Faced Satin Ribbon

    hi! i would like to order the Personalized 5/8-Inch Double Faced Satin Ribbon in order to wrap 2500 cup cakes. For each cup cake i will need 75cm of the ribbon. How many rolls shall i order?

    By Fani Jul 15, 2013

    In your case, you'll need 1875m ribbon. This item is 91m per roll. So I suggest you order 21 rolls in total.
    Thank you for shopping with us:)

    By Dale Jul 15, 2013 Was this answer helpful? (1) (0)

  • How many rolls and how many yards per roll?

    How many rolls in the box and how many yards per roll?

    By Laura Jun 26, 2013

    For this price, only one roll is included. The length is 100-yard / 91m per roll.
    Thank you for shopping with us:)

    By Dale Jun 26, 2013 Was this answer helpful? (0) (0)

  • Is it possible to have an image of entwined hearts to separate the names and date?

    For example, is it possible to have: Sharon and Tony 'image' 09.06.2013 'image' Sharon and Tony 'image' 09.06.2013 etc - Image is attached to view.

    #

    By K474l May 21, 2013

    Sorry that the layout of printings can't be personalized. Thank you for shopping with us:)

    By Dale May 21, 2013 Was this answer helpful? (0) (0)

  • I would like to use the ribbon to wrap individual cupcake favor boxes.

    How much ribbon do I need to wrap `100 favor boxes if I cut the ribbon after the names. I will have
    "Eddie and Myra" printed on the ribbon

    By Myra Prentice Apr 19, 2013

    Please be kindly noted that it depends on the size of the box and how it will be tied.
    Suggest you order the estimated possible longest ribbon.
    Thank you for shopping with us:)

    By Smile Apr 21, 2013 Was this answer helpful? (0) (0)

  • Personalization.

    Hi. Can I have "Stewart and Karen 21.6.2014 Thank You" printed?

    By Karen T Mar 15, 2013

    Yes, you can do that. Input "Stewart and Karen 21.6.2014 Thank You" for personalization please.
    Thank you for shopping with us:)

    By Smile Mar 17, 2013 Was this answer helpful? (0) (0)

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