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Can both brides and grooms names have the first and last name for each?
wedding toppper header
How long will processing time on this take? With expedited shipping, will I be able to have this by July? I live in HI.
by anonymous Aug 15, 2016
Processing Time: Ships in 24 hours
Shipping Time Expedited: 3-5 business days
Thank you for shopping with us.
I know I bought the expedited shipping. I live in HI and just made my payment for this product. Will it will arrive before July?
by N/A Aug 15, 2016
We are sorry for the inconvenience. In your case, you need to contact the post-sales servicewhich is in charge of order support. right now. Please follow the steps to contact them.
1. Please click ""My account"" after you sign in your account.
2. Click the order number.
3. Then you can find a red link of ""ask about customs duties"" on the order detail page, please click it.
4. You only need to describe your issue & request clearly in the Message Box and then click "next" and "confirm and submit" button. Our customer service will and must look into your case and reply you within 1 day.
Even if your issue is not about customs duties, you can write down your issue or request in the message box. It is just a way to reach our post-sales department.
Thank you for shopping with us.:
How can I make sure the brides name is printed before the grooms on the inscription?
I would like the personalisation to read "brides name" & "grooms name" not the other way around. how can I make sure of this when ordering?
by Leanne Aug 15, 2016
Please type your bride's name in "Groom's Name" box and groom's name in "Bride's Name" box. Thank you for shopping with us:
Hi can you engrave date to reflect Australian date format such as day month year.
Also my name has 9 letters and my partner has 8 letters, will it fit on the cake topper and still look good?
by Christ Aug 15, 2016
Yes, your names can be engraved on this topper without problem. We will engrave the date in the format that you provide. Please don't worry. Thank you for shopping with us:
i ordered this cake topper for a wedding on the 4th of may 2013 will it be ready on time?
i ordered this for a friends wedding and need to know if it will be ready in time
by sandra Aug 15, 2016
We need a tailoring time of 3-5 business days. After that, shipping will take another 3-8 business days. We are afraid time is limited and it's risky for you to count on this topper. Please reconsider and make up your decision as soon as possible.
Is the crystal heart glass or plastic?
How much would it cost to send it to nz and how long would it take?
Hi there I am interested in the personalized crystal heart wedding cake topper for USD $24.99
by Jessica Aug 15, 2016
Shipping cost varies based on weight of the order as well as shipping distance.
Please kindly select your desired product and quantity in shopping cart, then scroll down your shopping cart page.
Please choose the shipping country, and you will find the "Estimate Shipping Costs"silver bar at the Bottom of the shopping cart page.,just at the above the "you have recently reviewed " logo.
It will take about 6-10 working days to reach you after your payment is confirmed if you choose expedited shipping. We use DHL, UPS , FEDEX IP as expedited shipping and EMS as standard shipping,and china air mail as super saver shipping.