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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Dinnersize available?

    Is it posible to order larger than 11x11 cm?

    By grsimens Aug 26, 2016

    Reply(1)

    Please input your reply.

    Dear Customer,

    Thank you for your inquiry.

    The item is not the customised one, please be noted that.

    By tumengliang Aug 26, 2016 Was this answer helpful? (0) (0)

  • Napkins print

    Hello, I need to know where you put the Bride & Grooms name, do you also need to put the word AND or the symbol in one of the spaces?? Which space do you need to put it in, if so??

    By Heidi Aug 15, 2016

    Reply(1)

    Please input your reply.

    You don't need to put the work AND. You just need to fill in hte bride and groom's name on the open space.
    Thank you for shopping with us.

    By LITB CS Apr 06, 2016 Was this answer helpful? (0) (0)

  • What type of pink do you have please? Is it bold, light??

    I am having a dusty pink theme, will it match?

    By Rachel Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please refer to the 5th. picture on the page.
    The shown color is pink.
    And the product will come as picture.
    Please feel free to ask if you have further questions.

    By Vivien Mar 26, 2015 Was this answer helpful? (0) (0)

  • PLEASE IS THE PRODUCT MADE OF FABRIC OR PAPPER

    I WANT TO KNOW WHAT VIRGIN PULP MEANS, IS IT PAPER OR FABRIC?

    By ABENA Aug 15, 2016

    Reply(1)

    Please input your reply.

    It is made of 100% virgin pulp.
    Hope you enjoy shopping here with us.

    By Bo Nov 18, 2014 Was this answer helpful? (0) (0)

  • If you order style 12, can you choose the initial?

    Can you choose the initial for style 12? There doesn't appear to be an option for doing this?

    By Iona Aug 15, 2016

    Reply(1)

    Please input your reply.

    The design 12 means "marry", not initials. Sorry it can't be customized with initials.
    Thank you for shopping with us.

    By Bo Oct 27, 2014 Was this answer helpful? (0) (0)

  • Can I ask whose name is written first? The bride or groom?

    I'd like the bride's name to be written first so I'd just like to check this before I order.

    Thanks

    By Iona Aug 15, 2016

    Reply(1)

    Please input your reply.

    The groom's name will be printed first.
    Please feel free to ask if you have further questions.

    By Bo Oct 27, 2014 Was this answer helpful? (0) (0)

  • what fabrics are the napkins made of? is it paper or something else?

    i was just wondering the kind of fabric these napkins are made of

    By ariane Aug 15, 2016

    Reply(1)

    Please input your reply.

    Materials: 100% virgin pulp
    Please feel free to ask if you have further questions.

    By Bo Jul 13, 2014 Was this answer helpful? (0) (0)

  • How do I find out the shipping costs for an order?

    How do I find out shipping costs for an order?

    By Shipping Costs Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please add the items to your shopping cart, and click the button "Proceed to Checkout". You will find the shipping cost with the discount offered for your order in the Order Information page. Thank you for shopping with us.

    By Dale Jun 23, 2014 Was this answer helpful? (0) (0)

  • If I write the date as 05.06.2014 do you convert it to June 5,2014 or do you print as is?

    if I write the month in my own language, would you print it? it doesn't need any special letters

    By question Aug 15, 2016

    Reply(1)

    Please input your reply.

    We'll print the date in the format that you enter in the blank box.
    Hope you enjoy shopping here with us.

    By Dale Mar 13, 2014 Was this answer helpful? (0) (0)

  • Can you get these napkins with Teal writing on a white napkin??

    I was just wondering if I can order some napkins for my daughters wedding with Teal writing on a white napkin??

    By Barb Aug 15, 2016

    Reply(1)

    Please input your reply.

    The write color will be black no matter which color you order for the napkin.
    Thank you for shopping with us.

    By Dale Jan 19, 2014 Was this answer helpful? (0) (0)

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