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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • The measurements stated are slightly smaller than desired. Can you make it bigger like 18cmx14cm

    Width to stay the same.
    We need to fit a personalised cd in the favour bag.

    By Dianne May 05, 2014

    Please kindly note that the size of this bag is non-personalized.
    Thank you for shopping with us.

    By Dale May 05, 2014 Was this answer helpful? (0) (0)

  • Hi, these favour bags are exactly the colour and style I have been looking for, except...

    Am I able to order these bags without the white label on the front? I do not want the white label / personalised bit as I would like the bags to be plain.

    Also, is the ribbon removable? The reason I ask is because I would like to customise the bag to my wedding theme colours and put a navy blue ribbon on instead!

    Thanks,

    Louise

    By Louise Apr 09, 2013

    Please kindly understand that we are unable to alter the design of this bag. It will come with the white label. The ribbon is not removable. Thank you for shopping with us:)

    By Dale Apr 09, 2013 Was this answer helpful? (0) (0)

  • do you ship to Ghana in West Africa

    pls do you ship to Ghana in West Africa

    By kukie Feb 14, 2013

    Thanks for your question.
    Yes, we can ship to Ghana.
    Hope you enjoy shopping here.

    By Smiley Feb 14, 2013 Was this answer helpful? (0) (0)

  • I would like to order this product in fucsia but with no personalization, just the bag as it comes?

    I would like to order this product in fucsia but with no personalization, just the bag as it comes? Is it possible? Thank you

    By Rocio Nov 26, 2011

    Dear Rocio,
    No, the card would come as shown in the picture. You can write your own names and date. Thanks for shopping with us:)

    By Smile Nov 28, 2011 Was this answer helpful? (0) (1)

  • que medidas tiene la cajita? gracias

    que medidas tiene la cajita? gracias

    By Ana Mar 16, 2012

    Estimado/a Cliente
    Hola.
    Gracias por su interés en LightInTheBox.
    La dimensión del producto es 14 x 12 x 9 cm
    Saludos
    LightInTheBox

    By Olivia Mar 20, 2012 Was this answer helpful? (0) (0)

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