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LightInTheBox.com ships worldwide to nearly every country across the globe.

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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • How to write a date

    When stating a date on the product label can you confirm if i state 13.09.2013 this is what will be printed? Our wedding date is the 13th September 2013

    by Jenny Aug 15, 2016


    Please input your reply.

    The date format will be printed the same as you provided. Please don't worry. Hope you enjoy shopping here with us:

    by Dale Apr 09, 2013 Was this answer helpful? (0) (0)

  • Can you also do thank you favours?

    I am interested in purchasing these lovely pails but it will be used as a birthday giveaway. Can you do it?

    by jeanette Aug 15, 2016


    Please input your reply.

    Please kindly understand that this pail can only be personalized in design and the printing of words. There will be two names printed on it. It may look wired to have the same person's name printed twice. I have found some other thank you favors for you to choose:

    by Dale Mar 07, 2013 Was this answer helpful? (0) (0)

  • How soon does one receive delivery.

    If we convert $9.99 to rands what price are we looking at? Are we charged for delivery and how much if so? Is there no closer place to Johannesburg to purchase these items.

    Thank you

    by vee Aug 15, 2016


    Please input your reply.

    Thanks for asking, 9.99 dollar is equal to 80.7 rands, and we charge sgipping fee here, shipping time and cost may vary to different items, shipping methods and countries to be shipped to.
    please follow my steps to estimate the shipping cost:
    Please kindly select your desired product and quantity in shopping cart by click "Add to Cart", then scroll down your shopping cart page
    and then please choose the shipping country, and you will find the "Estimate Shipping Costs"at the Bottom of the shopping cart page.
    We only sell online, so we don't have real store.

    by Smile Nov 05, 2012 Was this answer helpful? (0) (0)

  • Hi, Do you offer larger pails than the mini?


    I really like these pails, but am looking for larger than 2 inches so I can put products in them for my guests. Do you offer larger pails?

    by Ashley Aug 15, 2016


    Please input your reply.

    we don't offer the larger one for the same one, but we have some similar ones for your reference.
    Here is a recommendation for your reference:http://www.lightinthebox.com/heart-shaped-cut-out-favor-pail-set-of-12_p220107.html?pos=ultimately_buy_5
    Thank you for your asking.

    by Smile Oct 18, 2012 Was this answer helpful? (0) (0)

  • I am concerned regarding the dates to be printed on my stickers

    can i write my date as "May 17 2014" or does it have to be 05.17.2014 to be all on the sticker?

    by Alisha Aug 15, 2016


    Please input your reply.

    Thank you for your inquiry. Sorry the wedding date could not be written as "May 17 2014". The format could not be changed. Sorry for the inconvenience caused. Hope you enjoy your shopping here.

    by Smile Oct 10, 2012 Was this answer helpful? (0) (0)

  • Can i order a dozen pails without the personalization?

    I want the pails for my daughter's birthday and none of the designs fit. Can I get them without the personalized? Thank you.

    by Yesi Aug 15, 2016


    Please input your reply.

    Thanks for your question. Yes, you can contact our on-line sales by live chat when you place the order and they will remark for your request. Here is the link: https://server.iad.liveperson.net/hc/2383438/?cmd=file&file=visitorWantsToChat&site=2383438&imageUrl=http://server.iad.liveperson.net/hcp/Gallery/ChatButton-Gallery/English/General/1a&referrer=http%3A//www.lightinthebox.com/personalized-lovely-pail-set-of-12-more-colores_p368096.html
    Hope yo enjoy shopping here. :

    by Smile Sep 19, 2012 Was this answer helpful? (0) (0)

  • i would like to no if i can get 12 mixed colour pails and i require two sets.

    Can they be personalised with my daughters 18th birthday celebration. i need them in two weeks if you can and if order them will they arrive in time.

    by Joanne Aug 15, 2016


    Please input your reply.

    Congratulation for your daughter's birthday! But we are sorry that this item is designed for wedding and the pattern of the words is fixed, we can only customize the bride's and groom's name. We are so sorry for that.

    by Smile Aug 27, 2012 Was this answer helpful? (0) (0)

  • es sobre los colores

    queria saber si 8,34 es el precio por 12 cubetas y si puedo elegir que sean todos de colores diferentes, no de un solo color, muchas gracias

    by deborah Aug 15, 2016


    Please input your reply.

    Estimado/a Cliente
    Gracias por su interés en LightInTheBox.
    Las 12 son del mismo color, lo sentimos mucho.

    by Rebeca Aug 19, 2012 Was this answer helpful? (0) (0)

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