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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Is there a fan brush with this set?

    Could you please share with me if there is a fan brush that comes with this set

    By Beauty Apr 23, 2013

    Yes, there is a fan brush with this set. Please click the small triangle in specifications which wrote "Show all details" to find which are the brushes included in this set. Hope you enjoy shopping here with us:)

    By Dale Apr 23, 2013 Was this answer helpful? (0) (0)

  • are the handles made of plastic?

    just wondering what the handles of the brushes are made of. also would these be great rushes for someone who does makeup for weddings and things like that?

    By sharone Mar 11, 2013

    The handle material is wood with silver painting on it. They are of high quality so you can use them for weddings. Thank you for shopping with us:)

    By Dale Mar 12, 2013 Was this answer helpful? (0) (0)

  • I can't really tell, but does this set include a fan brush?

    After looking over the pictures, I cannot tell if this set includes a fan brush.

    By Milli Mar 08, 2013

    Yes, one fan brush will be included in the box. Hope you enjoy shopping here with us:)

    By Dale Mar 11, 2013 Was this answer helpful? (0) (0)

  • if the brushes shed alot am I able to get a refund? is there a blending brush in the kit

    the brush kit with 40 pieces and has a silver handles

    By Sonia Dec 23, 2012

    1. For return policy, please be assured that customer satisfaction is our number one priority, and as such, we are pleased to offer a comprehensive return policy covering every item we sell. For more information, please visit the following link:
    http://www.lightinthebox.com/index.php?main_page=return_policy
    2. We have a brush kit with 40 pieces and has silver handles. It is: http://www.lightinthebox.com/Professional-40-Pcs-Wool-Makeup-Brush-Set-with-Free-Black-Case-TSLR003-_p163720.html
    Hope you enjoy shopping here! :)

    By Brenda Dec 24, 2012 Was this answer helpful? (0) (0)

  • VERY FRUSTRATED THAT IT IS DIFFICULT TO MAKE ON LINE PAYMENT

    I was unable to get your site to accept my payment. Very irritating. I do not want to use Pay Pal. I have seen this complaint multiple times on your site. I won't be shopping here again.

    By make-up lady Dec 23, 2012

    Please contact with our online sales representative at https://server.iad.liveperson.net/hc/2383438/?cmd=file&file=visitorWantsToChat&site=2383438&imageUrl=http://server.iad.liveperson.net/hcp/Gallery/ChatButton-Gallery/English/General/1a&referrer=http%3A//www.lightinthebox.com/%23

    By Brenda Dec 23, 2012 Was this answer helpful? (0) (0)

  • Is there a contour brush that is angled?

    Hi,
    I'm a makeup artist, and this looks like a great buy. Is their a contouring brush that is angled?

    By Natalie Dec 01, 2012

    There is no contour brush. Hope you enjoy shopping here! :)

    By Brenda Dec 02, 2012 Was this answer helpful? (0) (0)

  • are theses worth it?

    are theses worth it????????????

    By Laura Nov 30, 2012

    At LightInTheBox, our products are streamlined into a system which checks and double checks the quality from sourcing to delivery. With the competitive price, our products are quite worth to own. Hope you enjoy shopping here! :)

    By Brenda Dec 02, 2012 Was this answer helpful? (0) (0)

  • If I order something how long will it take the order to come?

    How long does it take for an order to come?

    By Farhana May 13, 2012

    Dear Farhana,
    We need an order processing time of 1 business days and shipping time of 3-8 business days for this product.

    By Smile May 14, 2012 Was this answer helpful? (0) (0)

  • please why is my card not accepted?

    i really love to buy this produit but my card are not accepted...please i need help

    By shakira ledru Jan 29, 2012

    Dear shakira ledru,
    We make paying for your orders easy by providing a range of convenient payment options. Besides PayPal, we accept a wide variety of credit/debit cards, Western Union, and wire transfer. For more details, please read “Accepted Payment Methods”:
    http://www.lightinthebox.com/knowledge-base/c8/a15.html

    By Smile Feb 02, 2012 Was this answer helpful? (0) (0)

  • se voglio pagare con western union a quale indirizzio devo mandare il pagamento??

    vorrei comprare il set di 40 pennelli ma non so come comprare con western union .Vorrei piu spiegazioni

    By edyta maria Nov 25, 2012

    Gentile Cliente,
    Salve!
    Grazie per la tua visita al nostro sito.
    Potresti vedere il link sotto per la tua domanda,
    http://www.lightinthebox.com/it/index.php?main_page=knowledgebase&chapter=1079&id=1692
    Saluti!
    Simona

    By Simona Nov 28, 2012 Was this answer helpful? (0) (0)

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