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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • is there warranty on this shower faucet ? can a handy women install or does it need a pro ?

    is there warranty on this unit ?
    how can I order a second article without paying more shipping?
    thanks
    renate

    By renate Aug 15, 2016

    Reply(1)

    Please input your reply.

    If there is any quality problem we can arrange refund or replacement for you.
    Please check return policy at http://www.lightinthebox.com/knowledge-base/c1228/a3015.html
    A handyman can install it.
    Please add the items to your shopping cart, and click the green button "Proceed to Checkout". You will find the shipping cost with the discount offered for your order in the Order Information page.
    Thank you for shopping with us.


    By Bo Aug 18, 2014 Was this answer helpful? (0) (0)

  • What size are the hose fittings?

    What size are the hose fittings? I've seen on other product descriptions you include a chart which details this, not on this one though.

    By Andrea Aug 15, 2016

    Reply(1)

    Please input your reply.

    The hose connector size is G1/2". Thank you for shopping with us:

    By Dale Jan 05, 2014 Was this answer helpful? (0) (0)

  • Does the shower head comes in longer poles?

    Hi,
    does it come in loner poles e.g. 120cm?
    Thanks,
    Uri.

    By Uri Aug 15, 2016

    Reply(1)

    Please input your reply.

    Sorry but we don't have such long shower head pole now. Thank you for shopping with us:

    By Dale Sep 15, 2013 Was this answer helpful? (0) (0)

  • Rough-in

    Regarding previous question. What should be the dimension separation between the hot and cold mains to hook up to this unit. What should be the connection fittings. Is there a TRUE manufacturers Rough-in/installation diagram.

    By Ron Peters Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please be noted that the installation hole distance and diagram are standard. The distance between the hot and cold water holes is 15cm. Hope you enjoy shopping here with us:

    By Dale May 14, 2013 Was this answer helpful? (0) (0)

  • Rough-in dimensions

    I need detailed information describing layout and type of fittings needed at rough in to connect this shower system to the water supply lines.
    Mfg. rough-in print?

    By Ron Peters Aug 15, 2016

    Reply(1)

    Please input your reply.

    Here are two pictures about this faucet:
    https://www.lightinthebox.com/download/754beaec-e2b4-4945-8de2-16b71a62ec4e
    https://www.lightinthebox.com/download/31a920c2-471c-4b6a-9945-c67703df2e49
    Please feel free to ask if you need further information. Thank you for shopping with us:

    By Dale May 13, 2013 Was this answer helpful? (0) (0)

  • Two questions: Dimensions and design.

    How far out from the wall does the valve handle, piping, and head extend? Secondly, is the valve pressure balanced so that if someone else uses the water, in another place, the person in the shower is not scalded or frozen?

    By John Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please check out the following picture about the dimension details of this faucet:
    https://www.lightinthebox.com/download/754beaec-e2b4-4945-8de2-16b71a62ec4e

    Normally, the shower water wouldn't be affected if other people use the water. But it may happen when the water pressure is too low. Thank you for shopping with us:

    By Dale Apr 18, 2013 Was this answer helpful? (0) (0)

  • Are all parts metal or plastic?

    Are all parts metal or plastic?

    By Mike Aug 15, 2016

    Reply(1)

    Please input your reply.

    The material of whole faucet is metal with Chrome finish. Hope you enjoy shopping here with us:

    By Dale Mar 14, 2013 Was this answer helpful? (0) (0)

  • Is the shower head angle adjustable?

    Does it point straight to the floor all the time or can I adjust it to a slight angle?

    By Imelda Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thanks for your question. The shower head' angle is adjustable. Hope you enjoy shopping here. :

    By Smile Sep 16, 2012 Was this answer helpful? (0) (0)

  • can you use both the top shower and the hand shower at the same time?

    can you use both the top shower and the hand shower at the same time?

    By juliana Aug 15, 2016

    Reply(1)

    Please input your reply.

    Sorry the top shower and the hand shower could not be used at the same time.
    Thank you for shopping with us. :

    By Smile Aug 15, 2012 Was this answer helpful? (0) (0)

  • how far from wall does rain drip head extend?

    do you have better images of product thanks

    By john porretta Aug 15, 2016

    Reply(1)

    Please input your reply.

    Dear john porretta,
    Thank you for shopping with us:

    By Smile Apr 18, 2012 Was this answer helpful? (0) (0)

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