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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • are the handheld and shower heads plastic

    are the shower head and handheld plastic?

    By diane Apr 28, 2014

    Reply(1)

    Please input your reply.

    Both shower heads are made of plastic.
    Thank you for shopping with us.

    By Dale Apr 28, 2014 Was this answer helpful? (0) (0)

  • Does the shower head have 80PSI and have a maximum of 2.0 GPM? U.S. Standard?

    Does the shower head have 80PSI and have a maximum of 2.0 GPM? U.S. Standard?

    By Jonathan Jul 31, 2013

    Reply(1)

    Please input your reply.

    This faucet works well on 0.3-0.5Mpa water pressure and the flow rate is around 6L/Min under normal water pressure. The pipe is G1/2". Thank you for shopping with us:

    By Dale Jul 31, 2013 Was this answer helpful? (0) (0)

  • Can you select to have both shower options, fixed & hand held operate at the same time?

    Or just one selection at a time?
    Pressure balancing--Can you adjust the flow rate or is it fixed?

    By CW Jul 22, 2013

    Reply(1)

    Please input your reply.

    The shower head and handheld shower can't be set to operate at the same time. You can adjust the water flow volume by the handle.
    Thank you for shopping with us:)

    By Dale Jul 22, 2013 Was this answer helpful? (0) (0)

  • Is this valve a pressure balancing valve??

    Is the valve that comes with this a pressure balancing valve??

    By Brian Feb 27, 2013

    Reply(1)

    Please input your reply.

    Thank you for your inquiry.
    No, it is not a valve for the pressure balancing valve ,and it is just to mix the cold and hot water
    Hope enjoy your shopping with us.

    By Alison Feb 27, 2013 Was this answer helpful? (0) (0)

  • Tub spout

    So what does that mean, exactly? You can use the hand-held or the overhead shower for filling the tub, but there is no actual tub spout? I am confused...

    By Sara Jan 17, 2012

    Reply(1)

    Please input your reply.

    Dear Sara,
    This set doesn't have a tub spout. Thank you for shopping with us:)

    By Smile Jan 17, 2012 Was this answer helpful? (0) (0)

  • I know the description doesn't say anything about there being a tub faucet, but the installation pic

    I know the description doesn't say anything about there being a tub faucet, but the installation picture makes it look like there is one. Is there?

    By Tub faucet Jan 16, 2012

    Reply(1)

    Please input your reply.

    Dear customer,
    This faucet doesn't come with a tub faucet. Thank you for shopping with us:)

    By Smile Jan 17, 2012 Was this answer helpful? (0) (0)

  • Code Douanier HS

    Bonjour,

    Pourriez vous m’indiquer le code douanier (HS code) que vous inscrivez sur les colis, car suivant les divers commentaires concernant la robinetterie, je ne comprend pas que la note s’élève à 45 € pour 145 €de commande.

    Le code pour la robinetterie me semble être : 84 81 80 11 90 soit en france 2.2% de la valeur, auquel il faut ajouter la TVA à 20% soit pour 145€:

    Douane : 145 * 2.2% = 3.19€
    TVA : (145+3.19) * 20% = 29.64 €

    soit un total de frais de 33€

    Merci de me confirmer le HS code afin que je puisse calculer coût exact de ma future commande.

    Cordialement.

    By nito Jan 13, 2014

    Reply(0)

    Please input your reply.

  • ¿Tiene garantía?

    Deseo saber si tiene garantía y por cuanto tiempo.

    By Cristopher Aug 26, 2013

    Reply(0)

    Please input your reply.

  • livrable en 24H au Canada / Quebec ?

    Ce produit est noté livrable en 24H sur le site. Mais lorsque je rempli le formulaire de commande le délai de livraison apparaît en standard soit 4 a 8 jours?

    De plus je souhaiterai savoir si il s'agit d'une valve a pression contrôler sur ce modèle ?
    Merci

    By Mandy May 25, 2012

    Reply(1)

    Please input your reply.

    Chère cliente, cher client,
    Nous vous informons avec plaisir que nous pouvons bien livrer là.
    Bon shopping.
    Cordialement

    By Rebeca May 27, 2012 Was this answer helpful? (0) (0)

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