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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Free shipping offer/Larger sizes

    These shoes are currently under the free shipping offer tab, but when I proceed to checkout the shipping prices are not deducted.

    Also do you have these in a size EU 41 or is 40 the largest?

    Thanks.

    By AllyVee Mar 24, 2015

    Sorry that this product is not available for free shipping promotion.
    The compatible shoes are marked with "free shipping" under the price.

    Only the size options on the drop down menu is for these shoes available.
    Other sizes can not be selected.
    You can look over additional items that we have on offer.
    Thanks for your shopping with us

    By Vivien Mar 24, 2015 Was this answer helpful? (0) (0)

  • Sizing guide

    Thank you for replying my question, however it doesn't answer the question. You will see from the question that I have seen your sizing recommendations and that is why I have asked the question. Your sizing guide recommends that I buy my normal size, yet customer's reviews suggest that they are not a good fit. Should I buy a bigger or smaller size or my usual size please?

    By AllyVee Mar 24, 2015

    Our size chart may be a little bit different from your local standard.
    You can find measuring guide and size chart in product details.
    Please follow the guide and chart to determine the best size.
    Hope you enjoy shopping with us.

    By Vivien Mar 24, 2015 Was this answer helpful? (0) (0)

  • What size would you recommend for a UK7/EU40 please?

    I've read the reviews and some people seem to say the sizing is not quite right, but I've used the measureing guide and it says I'm my usual size. Would you recommend that I buy a size 7 or go bigger or smaller?

    Thank you.

    By AllyVee Mar 23, 2015

    Our size chart may be a little bit different from your local standard.
    You can find measuring guide and size chart in product details. Please follow the guide and chart to determine the best size.
    Hope you enjoy shopping with us.

    By Vivien Mar 24, 2015 Was this answer helpful? (0) (1)

  • Would these sneakers be suitable for salsa dancing? ie, do they have a slippy sole on wooden floor?

    I want a shoe that will enable free spins on a wooden floor. I don't feel comfortable in high heels. I am a beginner! All help most appreciated. Thank you!

    By Gill Sep 13, 2013

    This shoe can be used for salsa dancing as well since it's suitable for ballroom dances.
    Hope you enjoy shopping here with us:)

    By Dale Sep 13, 2013 Was this answer helpful? (0) (0)

  • Hi, Do these sneakers come in a men's size 46 ?

    My husband's foot is 28cm in length.
    Many thanks.

    By Aprile Jul 30, 2013

    Sorry that this item is not available in size 46 due to the design. Thank you for shopping with us:)

    By Dale Jul 30, 2013 Was this answer helpful? (0) (0)

  • If I order this nice shoes to Latvia, I have to pay some taxes?

    I want to order this shoes, but I don`t know that I have to pay some taxes if I order this shoes, or I have to pay just dance shoes payment + shipping and if I want than insurance payment.. But what about taxes..

    By Kristina Jan 12, 2013

    Thank you for your inquiry.
    LightInTheBox is based in China. We are a Chinese company happily serving customers all over the world. Therefore anything you buy from us is going to be imported into your country and, in some cases, may be subject to customs or import duties on delivery. Recipients are responsible for any additional charges for customs clearance.

    By Joy Jan 14, 2013 Was this answer helpful? (0) (0)

  • Hello! Can you tell me please, how much is the shipping cost to Spain?

    Hello! Cna you tell me please, how much is the shipping cost to Spain?

    By gozde Nov 29, 2012

    Shipping cost varies based on weight of the order as well as shipping distance.
    Please kindly select your desired product and quantity in shopping cart, then scroll down your shopping cart page.
    Please choose the shipping country, and you will find the "Estimate Shipping Costs"silver bar at the Bottom of the shopping cart page,just at the above the "you have recently reviewed " logo.
    Thank you for your asking.

    By Veara Nov 29, 2012 Was this answer helpful? (0) (0)

  • How much is the shipping cost to Latvia?

    How much is the shipping cost to Latvia?

    By Intiims Nov 05, 2012

    Thanks for contacting us. For the shipping cost to Latvia, please refer to the details as follows:
    Expedited Shipping
    3 - 5 business days. USD $ 45.95 (55% OFF)
    Standard Shipping
    6 - 8 business days. USD $ 37.53 (40% OFF)
    Super Saver Shipping
    10 - 20 business days. USD $ 7.38 (20% OFF)
    Hope you enjoy shopping here.

    By Smile Nov 05, 2012 Was this answer helpful? (0) (0)

  • I need to know which Size chart to use in buying these lightinthebox dance sneakers

    I wear a size 9 womens street shoe, US sizing

    By Isabel Jul 20, 2012

    Dear Isabel,
    You may find the size chart and measuring guide for these shoes under the description part of the web page. Please compare your own feet measurements (foot length) to those in our size chart to determine which size will fit you best. It’s usually best to go with the size matching your largest measurement, and to round up if you’re between sizes. Thanks for shopping with us :)

    By Smile Jul 20, 2012 Was this answer helpful? (0) (0)

  • Are these sneakers available for immediate shipping? If so how long does it take to receive?

    Are these sneakers available for immediate shipping?
    If so, how long does it take to redceive?

    By Germaine Feb 01, 2012

    Dear Germaine,
    We will need a tailoring period of 15-20 working days and shipping time of 3-8 days.

    By Smile Feb 01, 2012 Was this answer helpful? (0) (0)

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