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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • I just want to know what the gold color is like?

    Maybe you can refer to a gold shoe in another design so I can understand the color

    By Samiha Sep 03, 2013

    Sorry we don't have the gold version now as it's made to order. We will improve our service in the future to provide more information for you. Thank you for shopping with us:)

    By Dale Sep 03, 2013 Was this answer helpful? (0) (0)

  • Tailor made

    Can these shoes be tailor made with a different heel height? thanks

    By Dallas Feb 12, 2013

    Thank you for inquiry. We are sorry that this item doesn't have custom heels. Your kind understanding is highly appreciated and hope you enjoy shopping here!

    By Janey Feb 12, 2013 Was this answer helpful? (0) (0)

  • Height and colour

    Does the heel and the platform height provided on this product picture include the heel tip end/bottom, and the sole lining at the bottom of the shoe for the platform. Both in a tan colour on the product page. I hope you know what I mean.
    Also, is the ivory a true ivory colour (an off white) or is it more of a cream colour.
    The height and colour is essential to the exact hem floor length and colour of my dress.
    Thanks

    By Dallas Feb 12, 2013

    Thank you for inquiry. Our shoes are true to the picuture shows and you can take this color chart for reference: http://www.lightinthebox.com/html/shoes_guide.html?tab=0. Hope you enjoy shopping here!

    By Janey Feb 12, 2013 Was this answer helpful? (0) (0)

  • Please help me with sizes.

    Hello there,
    I've been looking for a long time for a bridal shoe for my wedding in early May, 2013. These are the exact shoe I need and have been looking for. I need them in Ivory in a size 40. I usually take a size 39 but using your size chart measurement I would need to be on the safe side and get a 40 because I can always put an innersole in them if they're a little loose on the day, but I couldn't wear them at all if they were too small.
    Could you please please help me.
    As I need these in the Ivory size 40 but you are out of stock.
    Could you please please let me know if you can get them for me in a size 40 or when you are going to restock them or how other way I can purchase them?
    Thankyou so much for your help. I sincerely hope you can help me. It would make all the difference with my wedding dress because my dress bodice almost exactly replicates the crossover crsytal design of this shoe.
    It would be absolutely perfect.
    Thankyou so much. I so much hope you can help me.
    Kind regards

    By Dallas Nitschke Feb 10, 2013

    Thank you for your inquiry.
    You can check the below link for size chart on reference.
    http://www.lightinthebox.com/html/shoes_guide.html?tab=1
    Hope you enjoy shopping here:)

    By Veara Feb 10, 2013 Was this answer helpful? (0) (2)

  • I want to ask about the color of this item.

    Is the pink for this item the same pink as we see in the pictures of the item Item ID #00327126 ?

    By valentina Jul 22, 2012

    Dear valentina,
    The pink color is similar with the item #00327126. Please kindly note there may be slight color difference due to display monitor. Thank you for shopping with us:)

    By Smile Jul 25, 2012 Was this answer helpful? (0) (0)

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