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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Postage

    If I order size 36, in Ruby of these shoes, today and pay for Express shipment, when will they be shipped to Australia?

    By Leah Grioli Oct 10, 2013

    Reply(1)

    Please input your reply.

    We need 24 hours to process the order once your payment is confirmed. After that, delivery will take 3-5 business days. Hope you enjoy shopping here with us:)

    By Dale Oct 10, 2013 Was this answer helpful? (0) (0)

  • will you be getting size 37 in ivory again as they are out of stock?

    will you be getting size 37 in ivory again as they are out of stock?

    By jacqui Jul 28, 2013

    Reply(1)

    Please input your reply.

    Ivory size 37 may not be restocked in near future. Please look over additional items that we have on offer. Hope you enjoy shopping here with us:)

    By Dale Jul 28, 2013 Was this answer helpful? (0) (0)

  • What does the colour champagne look like?

    - Is the colour champagne of this shoe, the same shade as the colour champagne of shoe #00291118 (satin stiletto heel sandals/peep toe with zipper wedding/party evening shoes)?

    - What colour in the select colour (drop down menu) is close to the bisque or burlywood in
    the colour chart?

    - What shade is the colour gold?

    By C Feb 25, 2013

    Reply(1)

    Please input your reply.

    Thanks for your question.
    We are sorry that the photos displayed on our site are everything we currently have. We aim to provide all the information you need on the product pages.
    And the champagne color in the select color is closest to the bisque or burlywood color.
    Hope you enjoy shopping here.

    By Smiley Feb 25, 2013 Was this answer helpful? (0) (0)

  • Can you please send me an example of this in blue color? Thanks.

    I am requesting size 5 in a blue color if possible. Please.. Thank you.

    By Gracey Feb 07, 2013

    Reply(1)

    Please input your reply.

    Thanks for your inquiry. The color blue is similar to the color pool. Really want to do more for you, but the pictures shwon on the pictures are what we can offer now. Please take the color chart for your reference. Thanks for your coming to our website.

    By Candy Feb 07, 2013 Was this answer helpful? (0) (0)

  • Are your satin stiletto peep toe wedding shoes suitable for dying as I would like to dye.

    I would like to dye these to match a bridesmaid dress.

    By Jackie McGreevy Aug 26, 2012

    Reply(1)

    Please input your reply.

    Thank you for your inquiry. We are very sorry that this shoes do not support dying. But you may select the most similar color to match your dress.

    By Smile Aug 26, 2012 Was this answer helpful? (0) (0)

  • what zise shuold i get if im size 6 in usa

    what size should i get if am size 6.. in usa..

    By mayte Aug 17, 2012

    Reply(1)

    Please input your reply.

    Please compare your own feet measurements (foot length and foot girth) to those in our size chart to determine which size will fit you best. It’s usually best to go with the size matching your largest measurement, and to round up if you’re between sizes. Thanks for shopping with us :)

    By Smile Aug 17, 2012 Was this answer helpful? (0) (0)

  • Can I see this pair of heels in red?

    I noticed that these pair of heels has got a lot of good reviews and I'm considering buying a pair. But am hesitant because I don't know how the heels would look in red. If I can see the heels in red, that would help me make a decision on the purchase. Thank you.

    By Thi Dau May 30, 2012

    Reply(0)

    Please input your reply.

  • I am intrested in these shoes for my wedding but it doesnt say how big the heal is on them.

    can you please tell me how big the heals are on this shoe?

    By Nicolle May 13, 2012

    Reply(1)

    Please input your reply.

    Dear Nicolle,
    The actual heel height is 3.94 inch (10cm).

    By Smile May 14, 2012 Was this answer helpful? (0) (0)

  • Can I get these in any colour from the colour chart - MediumSeaGreen?

    I really wanted to know if I could get these shoes in the satin shoes collection in Medium Sea Green?

    By Cupcakes Apr 24, 2012

    Reply(0)

    Please input your reply.

  • Hi I was just wondering, can i order this in sky blue and how high exactly is the heel?

    Also, if i order it in blue or sky blue will it be non returnable?

    By Bry Apr 18, 2012

    Reply(0)

    Please input your reply.

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