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LightInTheBox.com ships worldwide to nearly every country across the globe.

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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • Shipping fee and additionnal taxes

    Hello, are there any shipping fee or additionnal taxes to add to the selling price?
    Thank You.

    by occi64 Sep 27, 2016

    Reply(1)

    Please input your reply.

    The tariff charge depends on the import policy of your country. We are located in China. For specific details about the import policy, please consult with your local Customs about the specifics of such policy.
    Thank you for shopping with us.

    by Fabio Sep 27, 2016 Was this answer helpful? (0) (0)

  • I am confused about foot girth .where do I measure.I have measured around my foot and measurement is

    I have measured around my foot and measurement is 8 and a half.

    by Ann Horler Aug 15, 2016

    Reply(1)

    Please input your reply.

    The foot width of these shoes refer to side to side measurement of the widest part on your feet.
    Thank you for shopping with us.

    by Dale Apr 13, 2014 Was this answer helpful? (0) (0)

  • Hi, I would like to have those shoes in size 36.

    How could I command the correct size if not available in the selection?

    by Ly Aug 15, 2016

    Reply(1)

    Please input your reply.

    Size 36 is not available for this shoe any more. Please look over additional items that we have on offer. Hope you enjoy shopping here with us:

    by Dale Aug 29, 2013 Was this answer helpful? (0) (0)

  • i want to order peed toe latin shoes and looked at size conversion chart and see that I am 10"

    so 10" seems to convert to a size 41 but the girth or width of my foot measures 4" and the chart only goes to 3" so would I still be a size 41? I don't see that conversion chart for 42-44 and should I even look at that or just go with 41? I normally where in US inches between a size 9 and 9.5. Confused so looking for help before placing my order. Thanks, Sheryl

    by sheryl rizzo Aug 15, 2016

    Reply(1)

    Please input your reply.

    According to your measurements, size 41 can fit the length well but it's too narrow in width. We don't have size 42 for these shoes. Sorry for inconvenience caused. Please look over additional items that we have on offer. Hope you enjoy shopping here with us:

    by Dale Apr 18, 2013 Was this answer helpful? (0) (0)

  • Measurement accuracy

    I am really interested in getting the pair of shoes but need help with the size.
    Foot width: approx. 2.12 inches and foot length: approx. 8 inches. Please let me know as soon as possible so I can purchase this. Does it come in any other colour, preferably red?

    Many thanks

    by Pls help ASAP! Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please be kindly noted that the foot girth size is around-foot-length not width.
    Suggest you measure your feet again and choose the size according to the size chart.
    Thank you for shopping with us:

    by Smile Feb 06, 2013 Was this answer helpful? (0) (0)

  • Shoe Size

    Hello,

    Unless I am measuring wrong, when I measure my foot, I don't see the size listed on the sizing conversion chart G. I am a women's US 7.5, what would be the typical conversion size for this particular shoe?

    Thank you!

    by Lisa Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thank you for your inquiry.
    We are sorry for the inconvenience, we do not have size equivalence to shoes size here, Can you measure your foot length please? Please refer to the measuring guide at the bottom of the shoes. And then check the size chart to choose your correct size here.

    by Joy Jan 20, 2013 Was this answer helpful? (0) (0)

  • I take a size 3 uk and by foor size is 21.5 inches and 22 girth what size would you recommend

    Also if i order today what is the quickest time i could expect the shoes to arrive in the uk please

    Many thanks

    Noreen

    by Noreen Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thanks for your question.
    Please kindly make sure of your feet size. And if you mean the length of your foot is 21.5 cm and the girth is 22 cm. We may suggest you to choose size 34.
    And please kindly see that we need a processing time of 5-10 business days, and the fastest shipping time is 3-5 business days if you choose expedited shipping.
    Hope you enjoy shopping here.

    by Smile Oct 23, 2012 Was this answer helpful? (0) (0)

  • I am thinking about ordering these shoes. My foot length is 24.5 cm, so I would purchase a size 39.

    If the size should be too big or too small, can I return them in exchange for the correct size?
    Thank you!

    by Stefania Aug 15, 2016

    Reply(1)

    Please input your reply.

    If we ship you the wrong items, or ship you the item in wrong color or size or a defective item, you can ask for return or exchange and we will be responsible for the shipping cost to send it back.For more information, please refer to this return policy link:
    http://www.lightinthebox.com/knowledge-base/c1228/a3015.html

    by Smile Oct 09, 2012 Was this answer helpful? (0) (0)

  • Are the soles made of suede?

    What material are the soles made of?

    by Shoe Lover Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please kindly check the materials of the shoe:
    Upper Materials: Satin
    Lining Materials: Leatherette
    Outsole Materials: Real Leather
    Hope you enjoy your shopping with us.

    by Smile Oct 10, 2012 Was this answer helpful? (0) (0)

  • What material are the soles made off and also covered with.

    Just started Salsa dancing and I believe soles of salsa shoes are of a special material. Many thanks.

    by Marjory Aug 15, 2016

    Reply(1)

    Please input your reply.

    The lining of the shoe is leatherette and the outfit of the shoe is real leather. Hope you enjoy your shopping with us.

    by Smile Oct 09, 2012 Was this answer helpful? (0) (0)

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