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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • What colour is the shoe in the majority of these pictures?

    It looks silver but there is no silver to choose from. Only white, ivory, champagne and black

    By Kim Aug 28, 2013

    The shown color in the first picture is white, 8th picture is black, 9th picture is champagne and 10th picture is ivory. Silver color is not available for this shoe. Thank you for shopping with us:)

    By Dale Aug 28, 2013 Was this answer helpful? (0) (0)

  • what shipping price

    hi,just wondering,what price would be for shipping and how longer it take.thanks

    By sa Jun 24, 2013

    Shipping cost varies based on weight of the order as well as shipping distance. Here is a link for your reference about how to calculate shipping cost:
    http://www.lightinthebox.com/knowledge-base/c1229/a3018.html

    Delivery time on the way depends on the shipping method you choose. Expedited shipping takes 3-5 business days while standard shipping takes 6-8 business days. Thank you for shopping with us:)

    By Dale Jun 24, 2013 Was this answer helpful? (0) (0)

  • Hi Can you please advise me of approx shipping times to New Zealand,

    My wedding is on the 2nd March and I was hoping they would arrive before that if I ordered ASAP.........

    By Karyn Jan 24, 2013

    Thanks for your question.
    Please kindly note that we will need a processing time of 2-5 business days and shipping time of 3-8 business days for that item. So it need 5-13 business days for you to get the shoes in New Zealand.
    Hope you enjoy your shopping here.

    By Smiley Jan 25, 2013 Was this answer helpful? (0) (0)

  • shoes size?

    I'm not sure about my size. In general I wear 41-42 European size, which is 27,5cm but in your size is different. Could you let me know which size is correct one for me. Many thanks.

    By Jagoda Jul 01, 2012

    Dear Jagoda,
    Please compare your own feet measurements (foot length and foot girth) to those in our size chart to determine which size will fit you best. It’s usually best to go with the size matching your largest measurement, and to round up if you’re between sizes. Thanks for shopping with us :)

    By Smile Jul 02, 2012 Was this answer helpful? (0) (0)

  • I really would like a pair of these shoes #00057340 in White size 40 for my wedding in July 2012.

    Is it possible to get a pair please

    By Tracey Jun 04, 2012

    Dear Tracey,
    Thanks for being interested in our site. But sorry to tell that size 40 in white is out of stock right now. We recommend you to consider other shoes for your wedding so that it can reach you in time for your wedding.

    By Smile Jun 04, 2012 Was this answer helpful? (0) (0)

  • I really like shoe Item ID #00057340 bridal but I cannot see where it shows how high it is

    The heel height is very imporant to me is it possible to let me know

    Thanks

    By Lillian Jan 29, 2012

    Dear Lillian,
    The heel height is about 8cm. Hope you enjoy your shopping here:)

    By Smile Jan 30, 2012 Was this answer helpful? (0) (0)

  • color del zapato?

    Hola quisera saber por favor si lo puedo pedir en color naranja, gracias.

    By Jessica Jul 19, 2012

    Estimado/a Cliente
    Hola. Gracias por su interés en LightInTheBox.
    Por ahora, sólo los colores siguientes están disponibles: Negro, Marfil, Champaña
    Saludos
    LightInTheBox

    By Rebeca Jul 19, 2012 Was this answer helpful? (0) (0)

  • lo pueden hacer en raso nartanja, gracias.

    Los necesito naranjas en 37, gracias.

    By Jessica Jul 19, 2012

    Estimado/a Cliente
    Hola.
    Gracias por su interés en LightInTheBox.
    Por ahora sólo los colores listaods en la tabla desplegable están disponibles.
    Saludos
    LightInTheBox

    By Rebeca Jul 19, 2012 Was this answer helpful? (0) (0)

  • Seront-elles de nouveau disponibles bientôt ?

    Bonjour,
    J'aimerais une paire de ces sandales, couleur Ivoire, taille 39.
    Pouvez-vous me dire si elles seront bientôt disponibles ou si il n'y a aucune chance.
    Merci d'avance.

    By V. Ménard Jun 09, 2012

    Chère cliente, cher client,
    Nous vous informons avec regret que nous ne pouvons pas prévoir quand nous allons recevoir un produit en rupture de stock. Veuillez choisir d'autre produit dans notre collection riche. Désolée pour cet inconvénient.
    Bon shopping.
    Cordialement

    By Rebeca Jun 11, 2012 Was this answer helpful? (0) (0)

  • Hola, les agradecería me dijeran cuanto miden los tacones

    Así mismo cuanto tiempo tardan en enviarlos a madrid

    By sonia Nov 18, 2011

    Estimado/a Cliente
    Hola.
    Gracias por su interés en LightInTheBox.
    La altura del tacón es 8-10cm.
    Saludos
    LightInTheBox

    By Mercedes Nov 23, 2011 Was this answer helpful? (1) (0)

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