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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • What is the processing time for this shoe?

    What is the processing time for this shoe?

    By Taylor May 08, 2013

    Processing time will take 10 - 12 business days. As for shipping time, if you pay for expedited, it will take 3-5 business days and if you pay for standard, it will take 6-8 business days. Hope you enjoy shopping here with us:)

    By Dale May 08, 2013 Was this answer helpful? (0) (0)

  • Can I purchase the shoe without the rhinestones, or can the rhinestones be easily removed?

    Can I purchase the shoe without the rhinestones, or can the rhinestones be easily removed?

    By Lakeisha Mar 11, 2013

    Sorry that these shoes can't be made without the rhinestones. If you remove the rhinestones, the shoes will be damaged. If you don't like these shoes in this way, please narrow down the research and find your favorite on our website. Hope you enjoy shopping here with us:)

    By Dale Mar 11, 2013 Was this answer helpful? (0) (0)

  • Can You advise, which colour better match the dress?

    I am going to buy this dress (http://www.lightinthebox.com/exquisite-floor-length-chiffon-lace-wedding-dress_p242751.html) and there is said, that color of dress is smth between white and ivory. So I am wondering which colour of these shoes would better match the dress.

    By Kristine Nov 02, 2012

    Thanks for your question.
    We may suggest you to choose white color for the shoes. It can match that dress well.
    Hope you enjoy shopping here.

    By Smile Nov 02, 2012 Was this answer helpful? (0) (0)

  • Hi, what is the colour of this shoe as shown in the picture?

    Some of the colour options (i.e. champagne) are not shown in the colour chart provided. Thanks

    By Katrina Oct 23, 2012

    Thanks for contacting us. The shown color of this shoes is beige, ans we are sorry but for one shoes we only offer one color picture. For the satin champagne shoes, you could check this link: http://www.lightinthebox.com/satin-stiletto-heel-peep-toe-pumps-with-ruched-wedding-party-evening-shoes-more-colors-available_p291124.html. Hope you enjoy shopping here.

    By Smile Oct 23, 2012 Was this answer helpful? (0) (0)

  • Hi, what colour are the stones on the embellishment?

    I am looking for clear stones on the embellishment but in the picure they look blue.

    By Monica Sep 17, 2012

    Thank you for your inquiry. The color is royal blue. Hope you enjoy your shopping here:)

    By Smile Sep 17, 2012 Was this answer helpful? (0) (0)

  • how high is the heel??Satin Upper Stiletto Heel Rhinestone Pumps Wedding Shoes More Colors

    how hight is the heel?im looking for wedding shoes about 5 cm high. is this right shoe for me?

    #

    By Veronika Aug 18, 2012

    The heel height of these shoes is 3.54 in (9cm). For 5cm wedding shoes, please refer to the following link to choose your favorite:
    http://www.lightinthebox.com/index.php?main_page=advanced_search_result&inc_subcat=1&search_in_description=0&keyword=5cm+wedding+shoes

    By Smile Aug 18, 2012 Was this answer helpful? (0) (0)

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