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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • This says the sash is made-to-order colors. Is peach one of these available colors?

    Looking for a peach sash-not coral! :)

    By Rachel May 01, 2013

    Sorry that we don't have peach color for this sash. Only the options in the drop down menu are available for this dress now. Please refer to the following link to check out the color chart for more details:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Thank you for shopping with us:)

    By Dale May 01, 2013 Was this answer helpful? (0) (0)

  • I don't see ivory in the drop box, but notice it is listed as a color option below. Is ivory availa

    I would like ivory sashes, Is ivory available and also I need 6 is there a discount for multiple orders?

    By lisa krieg Apr 07, 2013

    Sorry, ivory color is no longer available for this sash now. If you need any help concerning the purchasing procedure, please contact us via live chat (on the upper right corner of web page). Our sales people will give you professional help. Thank you for shopping with us:)

    By Dale Apr 07, 2013 Was this answer helpful? (0) (0)

  • Black satin sash

    I like this sash, but might be too thick. Do you have one that is about 2 inches? No bow or flower needed.

    By Laura Mar 19, 2013

    Thank you for your inquiry. I have found two satin sashes for you which are 2" wide:
    http://www.lightinthebox.com/Short---Mini-Wedding---Bridal-Ribbon-Sash--FSD0240-_p176612.html
    http://www.lightinthebox.com/elegant-satin-wedding-evening-belt-more-colors_p468766.html
    Hope you enjoy shopping here with us:)

    By Dale Mar 19, 2013 Was this answer helpful? (0) (0)

  • Is there a way that I can see the shade of the colors before I order?

    I need an Orange, Pink, Purple, Blue and Green. Depending on the shades.....

    By Krystal Jan 06, 2013

    Thank you for inquiry. We have color chart for your reference: http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1. You can also order swatches first: http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html. Hope you enjoy shopping here!

    By Janey Jan 07, 2013 Was this answer helpful? (0) (0)

  • Hi, Is this sash available in Silver?

    On the product description Silver is not available, but on the drop down menu for colour choice, there is Silver available. Please confirm. Thank you.

    By Selina Dec 28, 2012

    Thank you for inquiry. The sash has silver color and you can choose it in the drop down list. Hope you enjoy shopping here!

    By Janey Dec 28, 2012 Was this answer helpful? (0) (0)

  • Possible to get in time?

    Hi my wedding is October 20, will it be possible to get a single sash by then?

    By Sarah P. Oct 03, 2012

    Tailoring Time: 5-10 business days.
    Shipping Time: 3-5 business days by expedited shipping method.
    You can get it in 8 to 15 working days.

    We are sorry to tell you that the time is a little tight. Next time please come to us earlier if you want to shop with us.

    Hope you enjoy your shopping here.:)

    By Smile Oct 03, 2012 Was this answer helpful? (0) (0)

  • Exactly how tall is the belt?

    What is the precise measurement of the belt's height? Thanks for your help.

    By Anna Aug 08, 2012

    The width of this sash is 2 ¾in(7cm). Thank you for shopping with us:)

    By Smile Aug 08, 2012 Was this answer helpful? (0) (0)

  • How does the belt close at the back?

    How does the ribbon do up at the back - zip, buttons or another kind of fastener?

    By Anna Aug 08, 2012

    The waist closure of this sash is button. Hope you enjoy shopping with us:)

    By Smile Aug 08, 2012 Was this answer helpful? (0) (0)

  • I am getting married on the 31/3/2012 and really love this sash however iam needing 3 in Silver.

    Is it posible to have three made up in Silver for me i have orginized my hole wedding by myself i have no family or friends around where i live and really need three of these in Silver to complete my bridal party. Look forwad to hearing from you soon Sharrnez.

    By sharnez vitali Feb 19, 2012

    Dear sharnez vitali,
    No, we do not offer the silver color for this sash at this time. It may be something we’ll offer in the future. In the meantime, please look over the additional colors and styles we currently have on offer.

    By Smile Feb 21, 2012 Was this answer helpful? (0) (0)

  • Why does the order-box says "out of stock" whe the item is tailored after ordering?

    Hi, I´m trying to order this sash. But when choosing the color (BLACK) and the size (16), the box says "out of stock". I´m wondering a bit?! How could an item be "out of stock" when it will be tailored individually after ordering? Any comments? Can you help?

    Cheers, Andreas

    By Andreas Nov 05, 2013

    "Liebe Kundin, lieber Kunde,
    Vielen Dank für den Einkauf und Anfrage.
    Sie können andere Farbe bestellen. Nun ist die Farbe Schwarz nicht lieferbar.
    Falls Sie noch Fragen dazu haben, zögern Sie bitte nicht uns zu kontaktieren. Wir werden immer bei Ihnen sein.
    Mit freundlichen Grüssen
    Lightinthebox"

    By Stephan Nov 10, 2013 Was this answer helpful? (0) (0)

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