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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Crystal

    Are they plastic or the original glass?

    By amuhsin65 Jun 25, 2016

    Reply(1)

    Please input your reply.

    It's crystal. Thank you for contacting us

    By Fabio Jun 25, 2016 Was this answer helpful? (0) (0)

  • shipping?

    I want to know how long does it take to arrive in the US? are light bulbs included for 240V?thank you

    By rez May 29, 2016

    Reply(1)

    Please input your reply.

    The bulbs are not included.
    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the ""add to cart"" button.
    In this case: The processing Time will be calculated when item is selected. And the shipping Time: Expedited 3-4 business days
    Thank you for shopping with us.

    By Lucia May 30, 2016 Was this answer helpful? (0) (0)

  • do the lights come with all fittings

    does this light come with a button or cord string. and is it a le to be used with a dimmer

    By Dannie Kober Apr 28, 2016

    Reply(1)

    Please input your reply.

    You need to install a button separately. You can use a dimmer.
    Hope you can enjoy your shopping here.

    By ana_remote Apr 29, 2016 Was this answer helpful? (0) (0)

  • Is there a built in on/off switch or we need to install seperately?

    Is there a built in on/off switch or we need to install seperately?

    By Ram Sep 07, 2015

    Reply(1)

    Please input your reply.

    You need to install a button separately.
    If you have any questions, please do not hesitate to contact us.
    Hope you can enjoy your shopping here.

    By Alison Sep 07, 2015 Was this answer helpful? (1) (0)

  • Do you have a matching centre chandelier

    Do you have a matching chandelier and do you have a section where you show wall lights and matching centre lights together please

    By Carole Kingsley Jul 29, 2014

    Reply(1)

    Please input your reply.

    Sorry, but we don't have a matching centre chandelier.
    How do you like this chandelier? It looks similar to the wall light.
    http://www.lightinthebox.com/elegant-crystal-chandelier-with-5-lights-e14-bulb-base_p217598.html
    Thank you for shopping with us.

    By Bo Jul 29, 2014 Was this answer helpful? (0) (0)

  • Are the crystal balls made of artificial[synphatical] crystal or plastic? What is crystal feature?

    I need more information about the crystal feature before purchasing.
    Free shipping to Vancouver BC Canada, I guess?

    By Alex Jul 23, 2014

    Reply(1)

    Please input your reply.

    It is made if crystal.
    Sorry, this item is not free shipping.
    Please add the items to your shopping cart, and click the green button "Proceed to Checkout". You will find the shipping cost with the discount offered for your order in the Order Information page. Thank you for shopping with us.

    By Bo Jul 24, 2014 Was this answer helpful? (0) (0)

  • I need 6 wall sconsces can this item be used as a sconsce? does it attach to the wall?

    i need wall sconsces and new chandelier for foyer do you have any suggestions for this light?

    By mae Apr 13, 2014

    Reply(1)

    Please input your reply.

    This is a wall light which is attached to the wall.
    Hope you enjoy shopping here with us.

    By Dale Apr 13, 2014 Was this answer helpful? (0) (0)

  • are these wall lights hard wired or plug in?

    planning on using them in a apt. where I can't hard wire any fixtures

    By barb remer Apr 21, 2013

    Reply(1)

    Please input your reply.

    This light is hard wired to the wall. Thank you for shopping with us:

    By Dale Apr 21, 2013 Was this answer helpful? (0) (0)

  • Size of light

    The description says the size is
    6.3L x 6.3W x 7.1H inch
    But when a customer Flora Rezai asked you said it was 23 inches in diameter. Which is it?
    Please let me know. Thanks!

    By Michele Apr 18, 2013

    Reply(1)

    Please input your reply.

    Sorry for confusion caused. The dimension of this light should be 6.2"L*6.2"W*6.6"H. The diameter of the installation ring on the top is 6.2". Please feel free to ask if you have further questions.:

    By Dale Apr 18, 2013 Was this answer helpful? (0) (0)

  • Price and time of shipping

    How much is the shipping cost for this product to the Philippines? How long will it take for the product to arrive there?

    By Ngl Feb 26, 2013

    Reply(1)

    Please input your reply.

    Thank you for your inquiry.
    The shipping cost is automatically calculated by the system based on the shipping distance and the weight of the items.
    Kindly follow these steps to calculate your shipping cost
    1,Please kindly select your desired product and quantity and add them to your shopping cart,
    2,scroll down the shopping cart page you will see " Estimate Shipping Cost", please click it and choose your shipping country,you will see the shipping cost
    It will shipped in 24 hours after your payment and different shipping methods have different shipping time
    Expedited shipping :3-5 business days
    Standard shipping :6-8 business days
    Super Saver :10-20 business days
    Hope enjoy your shopping with us.

    By Alison Feb 26, 2013 Was this answer helpful? (0) (0)

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