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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • What is deivery time if this dress is made with custom measurements and ordered today?

    I need to know when it would arrive in Texas, USA

    By Kathy Jul 27, 2015

    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the "add to cart" button.
    Hope you enjoy shopping with us.

    By Vivien Jul 27, 2015 Was this answer helpful? (0) (0)

  • Special orders

    Is there any way that you can install straps into a strapless dress

    By Debbie Jul 21, 2015

    Please kindly understand that the dress details will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us.

    By Alison Jul 22, 2015 Was this answer helpful? (0) (0)

  • How long does it takes to ship to PR?

    I need to know how many days it takes to deliver to Puerto Rico

    By Ana Jul 14, 2015

    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the "add to cart" button.
    Hope you enjoy shopping with us.

    By Fiona Jul 15, 2015 Was this answer helpful? (0) (0)

  • Can the dress be made without the beaded/jeweled piece at the waist?

    Can the dress be made without the beaded/jeweled piece at the waist?

    By Jamey Jun 03, 2015

    Please kindly understand that the dress details will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us.

    By Tina Jun 03, 2015 Was this answer helpful? (0) (0)

  • Do i need a petticoat for this dress

    Do i Need a Petticoat for this Dress

    By juliet May 04, 2015

    No, there is no need to wear a petticoat inside.
    Please feel free if you have further questions.

    By Madeline May 05, 2015 Was this answer helpful? (0) (0)

  • I see the custom link is now available for this dress. Can I send custom measurements for the dress?

    I see the custom link is now available for this dress. Can I send custom measurements for the dress? I want to order 6.

    By Jannaee Apr 29, 2015

    Yes, this dress supports custom measurements.
    Please feel free if you have further questions.

    By Madeline Apr 30, 2015 Was this answer helpful? (1) (0)

  • Question moved from review

    I can not figure out what size I need to take.
    my measurements are:
    91 Breast
    life 83
    100 hips
    can help me ???

    By annarita Apr 29, 2015

    In your case, suggest you order this dress in custom measurements so that we can tailor it to fit you well. Please click "Custom measurements" and then fill in your bust, waist, hip, hollow to floor and height sizes for our tailor.
    We hope you enjoy shopping here with us.

    By Tina May 19, 2015 Was this answer helpful? (0) (0)

  • how do you order custom sizing?

    The description states this dress is a made to fit item, but there is no place to put in my measurements. How do I do that?

    By Dorothy Fien Apr 16, 2015

    Sorry, this dress is not available for custom measurements due to its design. Please look over other similar ones that we do offer such service.
    Thank you for shopping with us.

    By Madeline Apr 17, 2015 Was this answer helpful? (0) (0)

  • How long does it take to deliver to Ireland?

    I just was wondering how long it takes because I need a dress for June but just needed to know if it would be here on time before I order.

    By Michelle Apr 16, 2015

    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the "add to cart" button.
    Hope you enjoy shopping with us.

    By Vivien Apr 16, 2015 Was this answer helpful? (0) (0)

  • Please advise if I can have this dress made with straps and a shawl

    I think I will need some additional support for my bust with the starps.

    By Valrie Mar 26, 2015

    Please kindly understand that the dress will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us.

    By Vivien Mar 27, 2015 Was this answer helpful? (0) (0)

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