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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • sizing

    Hi. Is there a customer service number I could use to find out what size I need to order by going by my measurements, please? Also, will this dress go on sale again, because the sale is almost over & I can't find a phone #to know what size to order.
    Thank you much,
    Melissa Desrameaux
    sasajane88@gmail.com

    By Melissa desrame Aug 17, 2015

    1.Sorry that a hotline service is not available.
    2. Our size chart may be a little bit different from your local standard. You can find measuring guide and size chart in product details. Please follow the guide and chart to determine the best fitting size.
    3. If necessary, you can also order this dress in custom measurements so that we can tailor it to fit you well. Please click "Custom measurements" and then fill in your bust, waist, hip, hollow to floor and height sizes for our tailor.
    We hope you enjoy shopping here with us.

    By Vivien Aug 18, 2015 Was this answer helpful? (0) (0)

  • Can this dress be made in the colors of gold,green and purple with the same syle

    I am having a Mardi Gras wedding and would like to know if this dress can be made in the colors of gold,green and purple with the came style and fabric. I would need about 5 of these in various sizes. If so what is the approximate time to order. Please reply.

    Rochelle Gray

    By Rochelle Gray Aug 06, 2015

    Please understand that we are unable to customize the color based on buyer's requirement.
    Thank you for shopping with us.

    By Madeline Aug 07, 2015 Was this answer helpful? (1) (0)

  • What are the names of the colours of the chiffon?

    Please advice colour of the different chiffon used for this dress.this will help me select the colour of a matching chiffon wrap on the website. Thanks.

    By Joyce Aug 04, 2015

    Sorry, but the color of this dress doesn't match our color chart.
    Hope you enjoy shopping here with us.

    By Madeline Aug 05, 2015 Was this answer helpful? (0) (0)

  • What is deivery time if this dress is made with custom measurements and ordered today?

    I need to know when it would arrive in Texas, USA

    By Kathy Jul 27, 2015

    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the "add to cart" button.
    Hope you enjoy shopping with us.

    By Vivien Jul 27, 2015 Was this answer helpful? (0) (0)

  • Special orders

    Is there any way that you can install straps into a strapless dress

    By Debbie Jul 21, 2015

    Please kindly understand that the dress details will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us.

    By Alison Jul 22, 2015 Was this answer helpful? (0) (0)

  • How long does it takes to ship to PR?

    I need to know how many days it takes to deliver to Puerto Rico

    By Ana Jul 14, 2015

    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the "add to cart" button.
    Hope you enjoy shopping with us.

    By Fiona Jul 15, 2015 Was this answer helpful? (0) (0)

  • Can the dress be made without the beaded/jeweled piece at the waist?

    Can the dress be made without the beaded/jeweled piece at the waist?

    By Jamey Jun 03, 2015

    Please kindly understand that the dress details will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us.

    By Tina Jun 03, 2015 Was this answer helpful? (0) (0)

  • Do i need a petticoat for this dress

    Do i Need a Petticoat for this Dress

    By juliet May 04, 2015

    No, there is no need to wear a petticoat inside.
    Please feel free if you have further questions.

    By Madeline May 05, 2015 Was this answer helpful? (0) (0)

  • I see the custom link is now available for this dress. Can I send custom measurements for the dress?

    I see the custom link is now available for this dress. Can I send custom measurements for the dress? I want to order 6.

    By Jannaee Apr 29, 2015

    Yes, this dress supports custom measurements.
    Please feel free if you have further questions.

    By Madeline Apr 30, 2015 Was this answer helpful? (1) (0)

  • Question moved from review

    I can not figure out what size I need to take.
    my measurements are:
    91 Breast
    life 83
    100 hips
    can help me ???

    By annarita Apr 29, 2015

    In your case, suggest you order this dress in custom measurements so that we can tailor it to fit you well. Please click "Custom measurements" and then fill in your bust, waist, hip, hollow to floor and height sizes for our tailor.
    We hope you enjoy shopping here with us.

    By Tina May 19, 2015 Was this answer helpful? (0) (0)

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