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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Is it possible to add spaghetti straps?

    Is it possible to add spaghetti straps?

    By Eilat Sep 13, 2016

    Reply(1)

    Please input your reply.

    Please kindly understand that the dress details will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us.

    By Fabio Sep 13, 2016 Was this answer helpful? (0) (0)

  • Question moved from review

    VESTIDO LINDO, GOSTARIA DE COLOCA LO EM MEU SITE PARA VENDER, MAS O FRETE FICA MUITO CARO, TEM ALGUMA FORMA DE BAIXAR O VALOR DO FRETE TRABALHANDO COMO Dropshipping?
    Meu e mail crinkimport@outlook.com
    Aguardo retorno
    Obrigado

    By jacira lopes Aug 15, 2016

    Reply(1)

    Please input your reply.

    For more information about the Dropshipping system please see the following link: http://www.lightinthebox.com/pt/dropship.html

    By ana_remote Aug 12, 2016 Was this answer helpful? (0) (0)

  • Custome Dresss

    Hello,
    I want to order this dress #00490604 with a custom measurments.
    Can I get this dress with shoulder straps no strepless + without the Build-In-Bra ?

    http://www.lightinthebox.com/sheath-colum-sweetheart-floor-length-chiffon-evening-dress-with-criss-cross-crystal-detailing-and-ruching_p490604.html

    thanks
    Dorit

    By Dorit Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please kindly understand that the dress details will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us.

    By ana_remote Aug 02, 2016 Was this answer helpful? (0) (0)

  • Can this dress be made into a halter top neckline?

    I really like this dress, however my bust size is 42" and with the sweetheart neckline the dress will fall. I was hoping this could be made custom into a halter top. I would be more than happy to pay extra for that. Its for my sisters wedding, and this is the dresses she picked for the bridesmaids.

    By Mimi Aug 17, 2016

    Reply(3)

    Please input your reply.

    We are sorry, only this dress has this exact shade of colors. Thank you for shopping with us

    By Lucia Aug 17, 2016 Was this answer helpful? (0) (0)

    Do you have any other dresses that come in this color?

    By noemi_fierro Jul 27, 2016 Was this answer helpful? (0) (0)

    Please kindly understand that the dress details will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us.

    By ana_remote Jul 20, 2016 Was this answer helpful? (0) (0)

  • can i have this dress size 18w?

    Love this dress and is the perfect color for my event.

    By Missy Aug 15, 2016

    Reply(1)

    Please input your reply.

    Sorry, this size 18W won't be restocked in the near future. Please check out other similar items that we offer.
    Thank you for shopping with us.

    By Fabio Jul 01, 2016 Was this answer helpful? (0) (0)

  • wrong size

    I usually wear a size 10 and I bought a 12 thinking it would take care of the difference in size here in the USA but the 12 still does not fit and I was wondering how quickly I can have a 16 shipped to me in order to get it by the 17th of june.

    By adaoradikeh Aug 15, 2016

    Reply(1)

    Please input your reply.

    Our size chart may be a little bit different from your local standard. You can find measuring guide and size chart in product details. Please follow the guide and chart to determine the best fitting size.
    We hope you enjoy shopping with us.

    By Lucia Jun 07, 2016 Was this answer helpful? (0) (0)

  • shipment

    Hi,

    I need this dress by May 25th. Is it possible?

    By aaa Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thank you for your inquiry. The total time to receive this product is around [13] days because we need [9] business days to process the order and 3-4 business days to expedite the delivery of the package. Therefore, if you place your order now and pay for expedited shipping, the estimated arrival date is [31/5].

    By Fabio May 18, 2016 Was this answer helpful? (0) (0)

  • Regarding a dress I'm looking for

    Who can I send a picture of a dress I'm looking for?

    By Yvette Davidson Aug 15, 2016

    Reply(1)

    Please input your reply.

    Sorry, the pictures shown on our website are all we have now. We will improve our service in the future to provide more information of the product for you.
    Thank you for shopping with us.

    By Fabio May 15, 2016 Was this answer helpful? (0) (0)

  • Timing

    How long will it take to make and ship to Mississippi. Not sure what size I will be in adept when I need the dress since I ma losing inces and weight

    By Judy Turner Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing time will be displayed right above the "add to cart" button. Then it could be shipped out.
    Shipping time depends on the paid shipping method:
    Expedited Shipping: 3-5 business days
    Standard Shipping: 6-8 business days
    Super Saver Shipping: 10-20 business days
    Thanks for your shopping with us.

    By Vivien Apr 14, 2016 Was this answer helpful? (0) (0)

  • how can I pay and how many days it handled in Greece?

    Some products do not have shipping costs .The shipping costs is?

    By Joanne Aug 15, 2016

    Reply(1)

    Please input your reply.

    1.We offer 4 types of payment methods. Please check out details on this link:
    http://www.lightinthebox.com/index.php?main_page=knowledgebase&pg=kb.page&chapter=8&id=15
    2.Kindly follow these steps to check the shipping time.
    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the "add to cart" button.
    Hope you enjoy shopping with us.

    By Alison Sep 18, 2015 Was this answer helpful? (0) (0)

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