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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • what is the shipping costs and excise duty for malta pls?

    what is the shipping costs and excise duty for malta pls?

    By r zahra Apr 26, 2014

    Please add the items to your shopping cart, and click the button "Proceed to Checkout". You will find the shipping cost with the discount offered for your order in the Order Information page.
    Thank you for shopping with us.

    By Dale Apr 27, 2014 Was this answer helpful? (0) (0)

  • Lace Hem

    Hi

    Is it possible to have a lace hem added to the bottom, if not is it possible to provide the lace to have it added at home.

    Thanks

    By Traey Apr 21, 2013

    Please kindly understand it that all of the dresses are made according to the picture on our website. No change of the design,material,length,sleeves or embellishment can be made due to this reason. If this dress can't meet your satisfaction, please narrow down the research and find your favorite on our website. Hope you enjoy shopping here with us:)

    By Dale Apr 21, 2013 Was this answer helpful? (0) (0)

  • Wrap to match?

    I would like to order the following item in Regency ....Sheath/ Column Cowl Short Sleeve Knee-length Chiffon Mother of the Bride Dress #00188890.....and would like a wrap shawl to match/coordinate. Which of your wraps would work well please...ie are any of them made from the same fabric as the chiffon used here in the dress and in the Regency colour?

    Or would I be best to go for a complete contrast, do you think?

    The outfit is for a wedding in March and I am sure we will be asked to go to the beach for photos bbbbbrrrrrrrr....!!

    Many thanks

    Jane

    By Jane Jan 22, 2013

    Thanks for your question.
    Please kindly check the follow link for regency wrap in chiffon in our site:
    http://www.lightinthebox.com/Chiffon-Bridal-Ribbon--Wedding-Wrap--13981-_p157391.html
    Or may be you can order some fabric to make a wrap by yourself:
    http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Fabric-by-the-1-2-Yard_p89119.html
    Hope you enjoy shopping here.

    By Smiley Jan 22, 2013 Was this answer helpful? (0) (0)

  • what happens if i really dont suit the dress and have to return it

    The dress looks really lovely but not everything suits when tried on and i cant afford to be left with a dress i cant wear

    By margaret Jan 05, 2013

    Thank you for your inquiry.
    If we ship you the wrong items, or ship you the item in wrong color or size or a defective item, you can ask for return or exchange and we will be responsible for the shipping cost to send it back.
    Hope you can enjoy shopping here.:)

    By Joy Jan 07, 2013 Was this answer helpful? (0) (0)

  • About how long is a size 8 in this dress?

    If i get this dress, I need it to come to at least my knee (as in middle of kneecap or lower). So about how long is this dress in a size 8??

    By Hanie Jan 01, 2013

    Thanks for your inquiry. The length of size 8 is 37 inches. Thanks for your inquiry and hope you can have a nice day.:)

    By Candy Jan 02, 2013 Was this answer helpful? (0) (0)

  • Is it possible to custom order dresses in this color?

    Is it possible to custom order dresses in this color?

    By Nikki Jul 09, 2012

    Dear Nikki,
    The shown color is not available at this moment, but it is very close to silver. You can choose the color based on your preference from the color option chart (the drop-down menu). Please click the following link for further information about the dress color, and then choose "Color Chart".
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    We can tailor this dress for you, based on your personal requirements. When placing your order, please be sure to click the little box for custom size and provide us your measurements. We will make the dress according to your exact specifications.
    See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

    By Smile Jul 10, 2012 Was this answer helpful? (0) (0)

  • question

    What is the color of the pictured dress?

    By Nikki Jul 09, 2012

    Dear Nikki,
    The shown color is not available at this moment, but it is very close to silver. You can choose the color based on your preference from the color option chart (the drop-down menu). Please click the following link for further information about the dress color, and then choose "Color Chart".
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1

    By Smile Jul 09, 2012 Was this answer helpful? (0) (0)

  • is this colour silver. It doesn't say in the description.

    is this colour silver. It doesn't say in the description.

    By joanne Apr 11, 2012

    Dear joanne,
    The shown color is not available at this moment, but it is very close to silver. You can choose the color based on your preference from the color option chart ( the drop-down menu). Please click the following link for further information about the dress color, and then choose "Color Chart".
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

    By Smile Apr 12, 2012 Was this answer helpful? (0) (0)

  • Is the sheath/column cowl short sleeve knee-length chiffon mother of the bride dress come in petite?

    I ordered a size 10 in gold but I want a size 10 petite.

    By Erlinda McCormi Mar 08, 2012

    Dear Erlinda McCormi,
    If you have special requirements for sizing, our tailors can cut the dress just for you based measurements you provide for an extra charge of only $39.99.

    Just click the box for “Custom Size” and enter the requested measurements before adding the dress to your Shopping Cart. See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

    By Smile Mar 09, 2012 Was this answer helpful? (0) (0)

  • This looks slightly short in the photo. I appear to be a size 12 from the chart. What length is it

    I really like so many of the dresses. I have ugly knees so don't want it too short I am 60 yrs

    By Sheila Hutton Feb 12, 2012

    Dear Sheila Hutton,
    The dress is knee-length. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    For example, for tea-length dress, please refer to the link:
    http://www.lightinthebox.com/narrow/tea-length_v1280t0/special-occasion-dresses_c2048

    By Smile Feb 13, 2012 Was this answer helpful? (0) (0)

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