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Can the chocolate color dress be ordered in custom measurements?? It doesn't give me the options when I try to add it to the cart.
by kylaborthwick Aug 15, 2016
Sorry, this dress is not available for custom measurements due to its design. Please look over other similar ones that we do offer such service.
Thank you for shopping with us.
How long would it take to receive this dress in USA Jacksonville Fl need by June 19
by Cynthia Aug 15, 2016
Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the "add to cart" button.
Hope you enjoy shopping with us.
Hi I would love to order this dress for my bridesmaids in lilac . But I have been notice different shades of lilac. IS it anyway that you can show me the color before you tailor the dresses beside the color chart ?
by Tracy Aug 15, 2016
Sorry, the pictures shown on our website are all we have now. We will improve our service in the future to provide more information for you. Thank you for shopping with us.
Is it possible to not have the beading on the straps?
by Kristine Aug 15, 2016
Please kindly understand that the dress details will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
Thank you for shopping with us.
would you please be able to tell me what colour pink the dress is on the picture please, thanks
What is the name of the colour that's like a sky blue? Is it ink blue?
With this dress, if I order it in grape, will the pink flower detailing on the strap in the picture change colour?
by Vicky Aug 15, 2016
Yes, the flower color designed on the straps will match the dress color. But beading color will be as pictured no matter which color dress you order. Hope you enjoy shopping here with us:
When I select my height for the custom alteration, do I include the height of my heels?
Will you make the dress a little longer in order to accommodate heel height or should i add the extra inches of my shoes to the height I specify in the custom alteration section?
by Kaleigh Aug 15, 2016
To fit high heels, we’ll add an extra 5 cm onto custom-sized floor-length dresses and dresses with trains. See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
Is there anywhere i can see a picture of this dress in red?
i would like to see if i like the style of the dress in red before i order it.
by katie Aug 15, 2016
Thanks for your question.
Please kindly see that the photos displayed on our site are everything we currently have. We aim to provide all the information you need on the product pages. We are sorry for any inconvenience caused. Please click the following link for further information about the dress color:
Hope you enjoy shopping here.
I wanna ask about shipping and payment for the dress
Hi I am thinking to buy this dress "Sheath/ Column Halter Floor-length Chiffon Bridesmaid Dress" It's really simple yet attractive.. How much is the shipping fee to Brisbane Australia ? Do you have any extra fee excluding the price of the dress? What if I have some problems with it like size, do I get refund? and lastly do you accept Maestro for payment?? Thankss a lot :
by Kathy Aug 15, 2016
Welcome to lightinthebox.com:
Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen. Sometimes we have different promotion on the shipping fee. Here is the guide to help you calculate the shipping cost:
We don't add extra charge on your order except the dress price and shipping cost. But when the package arrives, your local Customs may charge some import tariff fee. Please consult with your local Customs about this before hand. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge. Please refer to the following link:
Please be assured that customer satisfaction is our number one priority, and as such, we are pleased to offer a comprehensive return policy covering every item we sell. For more information, please visit the following link:
Yes, we do accept Maestro for payment. Please find more details about the payment method on the following link:
Hope you enjoy shopping here with us: