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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Do you ship to Serbia, and if you do where can I find out how much it would cost? Thank you.

    Do you ship to Serbia, and if you do where can I find out how much it would cost?
    Thank you.

    By Hi :) Aug 15, 2016

    Reply(1)

    Please input your reply.

    Yes, we do delivery to Serbia. Please add the items to your shopping cart, and click the green button "Proceed to Checkout". You will find the shipping cost with the discount offered for your order in the Order Information page. Thank you for shopping with us.

    By Dale Jan 08, 2014 Was this answer helpful? (0) (0)

  • Zipper instead.Corset Is it possible to change?

    Zipper instead.Corset Is it possible to change?

    By h. Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please kindly understand it that all of the dresses are made according to the picture on our website. No change of the design,material,length,sleeves or embellishment can be made due to this reason. If this dress can't meet your satisfaction, please narrow down the research and find your favorite on our website. Hope you enjoy shopping here with us:

    By Dale Apr 03, 2013 Was this answer helpful? (0) (0)

  • how should i measure 'hollow to floor' part?

    I am getting mixed messages from your website.
    On the first page, in the part where you describe how to take custom measurments you tell your clients to take measurments in bear feet, because you add an extra 5cm to the lenght of the dress to fit high heels.

    HOWEVER in your A&Q at point six you advise to measure 'hollow to floor' part wearing shoes!!!see below

    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=8

    6. Can you customize the size of my dress?

    Measure hollow to floorwhile wearing shoes of the same height you’ll wear with the dress


    I AM CONFUSED!

    Help?

    Could anybody claryfy that to me please? How should i measure 'hollow to floor' part, with shoes or without my shoes on?

    Thank you

    By fanka Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thanks for your question.
    Here is the link of the measure guide, please kindly check it:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3
    Hope you enjoy shopping here.

    By Smiley Nov 23, 2012 Was this answer helpful? (0) (0)

  • color

    If I want to order it in champagne color is it going to be full champagne just like the full white one?? thank you

    By shushuiraq Aug 15, 2016

    Reply(1)

    Please input your reply.

    Dear shushuiraq,
    The dress in champagne color would come in full champagne just like the full white. Hope you enjoy your shopping here:

    By Smile Mar 20, 2012 Was this answer helpful? (0) (0)

  • pourquoi n'ai je pas reçu de confirmation de commande par mail ?

    je suis surprise de ne pas avoir eu le temps de confirmer mon achat aprés paiment et ne pas avoir recu de confirmatio par mail.
    est ce normal ?

    By christelle Aug 15, 2016

    Reply(0)

    Please input your reply.

  • Ist es möglich dieses kleid in lila anfertigen zu lassen?

    is it possible to get this dress in purple?

    By birgit Aug 15, 2016

    Reply(1)

    Please input your reply.

    Lieber birgit,
    Vielen Dank für Ihr Interesse an diesem Produkt! Leider ist dieses Kleid in Lila nicht erhältlich. Neben Lila bieten wir noch andere prächtige Farben zur Wahl, unter denen Sie eine Lieblingsfarbe leicht finden würden!
    MfG

    By Emma Feb 14, 2012 Was this answer helpful? (0) (0)

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