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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Your website description says 2 different things.

    in the directions on how to measure for custom orders it says your company adds 2 inches to the hollow length of the dress for heels.

    However, in your commonly asked question and answer portion.... question number 9 it states that you guys cut the dress exactly as the measurement given so add inches to the hollow length of the dress to accommodate for heels.

    Which is it? I want to order correctly. Thank you.

    By Leia Angon Aug 23, 2016

    Reply(1)

    Please input your reply.

    If you order standard sizes from the drop down menu, the length is according to size chart. But if you order in ""Custom measurements"", an extra 5cm approximately 1.97"" will be added to the length to fit for high heels height.
    We hope you enjoy shopping here with us.

    By ana_remote Aug 23, 2016 Was this answer helpful? (0) (0)

  • color

    The link you send i could not log in it .Could u send the color chart?Is your Regency color in this dress a real deep dark purple cause thats what im looking for.

    By bridemaid Aug 15, 2016

    Reply(1)

    Please input your reply.

    The shown color is Daffodil. Sorry we can not send the color chart. You can refer to other colors by click fabric " Chiffon" in product details. http://www.lightinthebox.com/narrow/chiffon_v1319t0/evening-dresses_c1754#nohash Then you can see the different colors based on this fabric.

    By Tammy Jun 14, 2016 Was this answer helpful? (0) (0)

  • color

    I am interested in buying this dress in a Regency color so could u send me a picture of this color dress

    By bridemaid Aug 15, 2016

    Reply(1)

    Please input your reply.

    Sorry, the pictures shown on our website are all we have now. We will improve our service in the future to provide more information of the product for you.
    Please refer to the following link to check out the color chart for more details:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1

    By Fabio Jun 12, 2016 Was this answer helpful? (0) (0)

  • Would it be possible to order this in standard size and then return it if not suitable?

    I am considering this for my bridesmaids but the are all different shapes and sizes so need to try things on to ensure the style would suit each of there shapes. As such, I wouldn't like to custom measure an order incase it has to be returned.

    Thanks

    By Emma Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please check our return policy:
    http://www.lightinthebox.com/index.php?main_page=return_policy

    Thank you for shopping with us:

    By Smile Nov 11, 2013 Was this answer helpful? (0) (0)

  • Dress Color Change

    I'm interested in getting this dress in a deep red. I've noticed that the dress comes in both ruby and burgundy. I looked at the other dresses on the site with the same fabric in those colors, and the "reds" seem to be all over the spectrum with some being lighter and some darker. Would you recommend getting this dress in ruby or burgundy to achieve a deeper red?

    By Ariel Aug 15, 2016

    Reply(1)

    Please input your reply.

    Ruby color is bright red while burgundy is dark red. Please check out the color chart for more precise information:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Thank you for shopping with us:

    By Dale Sep 16, 2013 Was this answer helpful? (0) (0)

  • About the sizes..

    I was just wondering if the standard sizes are UK or US?

    By Linda Aug 15, 2016

    Reply(1)

    Please input your reply.

    It's neither UK nor US. Customers are required to measure the bust, waist, hips and hollow to floor size first before choosing the size. Please refer to the measuring guide as follow. Hope you enjoy shopping with us:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3

    By Dale Sep 01, 2013 Was this answer helpful? (0) (0)

  • I was wondering if the Sheath/Column One Shoulder Floor length chiffon evening dress could be just

    Just below the knee length? Or would that ruin the look of the dress. I love the look of the top, but didn't really want a floor length dress.
    Thanks,
    Tania

    By Tania Aug 15, 2016

    Reply(1)

    Please input your reply.

    This dress is designed go be floor length. The style can't be changed. We also don't recommend you to cut it into knee length. Please look over additional items that we have on offer. Hope you enjoy shopping here with us:

    By Dale Aug 26, 2013 Was this answer helpful? (0) (0)

  • How much would this dress cost in $NZD?

    I was wondering how much this dress would cost if it was in $NZD because there is no NZ currency on this website for New Zealanders to convert USD$ to...

    And if I had to order a size 20W dress today, would it reach New Zealand before the 26th of May... Please let me know asap!

    By NauNau Aug 15, 2016

    Reply(1)

    Please input your reply.

    The price in $NZD depends on the exchange rate of your local bank. Please kindly consult this with your bank. We need 7-9 business days to tailor this dress. We are afraid it can't arrive at you by 26th May. Thank you for shopping with us:

    By Dale May 13, 2013 Was this answer helpful? (0) (0)

  • I was wondering about the colours of the dresses

    i was wondering if there was any way that you had a picture of the dress in a red. I'm stuck between this dress in a red, and another dress that is red in the picture, and i thought if i could see it, that it would make the decision much easier

    By Nikki reid Aug 15, 2016

    Reply(1)

    Please input your reply.

    The fabric of this dress is chiffon. The following dress is also made of chiffon and its shown color is red ruby. Please check if it can meet your satisfaction:
    http://www.lightinthebox.com/cowl-chiffon-sheath-column-floor-length-evening-dress-inspired-by-tia-carrere-at-grammy_p466681.html
    Thank you for shopping with us:

    By Dale Apr 24, 2013 Was this answer helpful? (0) (0)

  • Can I please get the chiffon color samples for this dress?

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    By Susan Aug 15, 2016

    Reply(1)

    Please input your reply.

    Yes, we do offer chiffon swatches. Please order the color you need on the following link:
    http://www.lightinthebox.com/100-polyester-chiffon-100d-fabric-by-the-yard-many-colors_p444342.html
    Thank you for shopping with us:

    By Dale Apr 16, 2013 Was this answer helpful? (0) (0)

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