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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • I am looking for a dress for a play. If this does NOT fit the actress can it be returned?

    Please show me this dress in orange.

    By Diane Aug 12, 2015

    If there is a quality problem we can arrange a refund or replacement for you.
    Please refer to our return policy: http://www.lightinthebox.com/index.php?main_page=return_policy
    Hope you enjoy shopping here with us.

    By Madeline Aug 13, 2015 Was this answer helpful? (1) (0)

  • view the various colors of the gowns

    I can view the various colors, but it does not change the color on the model. How can I view the different colors of the evening gowns, after I click on the color?

    By Nina Pirkl Jul 07, 2015

    Sorry, the pictures shown on our website are all we have now. We will improve our service in the future to provide more information for you.
    Please refer to the following link to check out the color chart for more details:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Please feel free to ask if you have further questions.

    By Fiona Jul 07, 2015 Was this answer helpful? (0) (0)

  • Swatches

    Do you have a swatch chart I could look at to pick the color of the dress I would like to order! Thank you!

    By Kim Jun 02, 2015

    Here is the link of the fabric swatch:
    http://www.lightinthebox.com/satin-chiffon-taffeta-organza-stretch-satin-swatch_p2635173.html
    Thank you for shopping with us.

    By Madeline Jun 03, 2015 Was this answer helpful? (0) (0)

  • Does this dress come with the jacket showen

    Do this dress comes with the jacket showen in the picture

    By Rose Apr 15, 2015

    Yes, the wrap is included in the price.
    Thank you for shopping with us.

    By Dale Apr 16, 2015 Was this answer helpful? (0) (0)

  • Sleeve

    I would like to have the dress with full lenght of sleeve, not 3/4. is it possible?

    By Rina Apr 09, 2015

    Please kindly understand that the dress will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us.

    By Vivien Apr 09, 2015 Was this answer helpful? (0) (0)

  • Color

    Hi, I recently ordered a dress from this website in lavender, but unfortunately, it came in a royal purple color.
    I'm interested in this dress now, but I was hoping to get some pictures of the actual material that would be used for this particular dress. The color palate is not accurate, given my recent experience with it. I'm interested seeing the ruby, jade, watermelon, and sky blue (or other light blues). Please let me know if you can provide some pictures!

    Thank you

    Daniela

    By Daniela Mar 13, 2015

    Sorry, the pictures shown on our website are all we have now.
    Please refer to the following link to check out the color chart for more details:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Or you can buy a swatch from us to see the fabric in advance:
    http://www.lightinthebox.com/satin-chiffon-taffeta-organza-stretch-satin-swatch_p2635173.html
    Please feel free to ask if you have further questions.

    By Vivien Mar 16, 2015 Was this answer helpful? (1) (0)

  • Does this dress come with strapps I just can hock up? Thank you

    If so, are they satin or lace? Thank you

    By Ana Sep 12, 2013

    This dress doesn't have straps. Thank you for shopping with us:)

    By Dale Sep 13, 2013 Was this answer helpful? (0) (0)

  • Can the wrap be made in lace detail like part of the dress instead of in satin please?

    I need this dress for my engagement in April 2014 but till then I need to loose up to 20 kgs and I was going to order this dress customly made for perfect fitings. If I order the dress in February of next year, will this dress remain online and available for purchase?

    Thank you.

    By Jessica Pace May 30, 2013

    Please kindly understand that we can't make the wrap in lace material. This is a very beautiful dress. We can't assure you it will still be available by next year. If you do like it, we suggest you order it now. Thank you for shopping with us:)

    By Dale May 30, 2013 Was this answer helpful? (0) (0)

  • Can u make it in my size, bt the measurement u want ?

    can u make it in my size , bt what the measurement u want ?

    By Nawal Mar 21, 2013

    Yes, it is available in custom measurements. Please click "Custom measurements" and then fill in your bust, waist, hips and hollow to floor sizes for our tailor. Please refer to the measuring guide as follow. Hope you enjoy shopping with us:)
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3

    By Dale Mar 21, 2013 Was this answer helpful? (0) (0)

  • Can u make this dress shifon and lace instead the satin

    Can u make this dress in different material lace and shifon instead the satin ? Tnx .

    By Nawal Mar 17, 2013

    Please kindly understand it that all of the dresses are made according to the picture on our website. No change of the design,material,length,sleeves or embellishment can be made due to this reason. If you don't like this dress in this way, please narrow down the research and find your favorite on our website. Hope you enjoy shopping here with us:)

    By Dale Mar 17, 2013 Was this answer helpful? (0) (0)

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