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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Do you provide fabric swatches?

    I am interested in the three pink shades you have for chiffon. We know we want a floor length chiffon dress with a sweetheart neckline - you have several versions, but getting the color right is essential as the bridal gown has a color in it - not just white or ivory.

    By Mary Jo Sep 29, 2014

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    Sorry that we don't have fabric swatches for our dresses now. We will improve our service in the future to provide more products for you. Thank you for shopping with us.

    By Bo Sep 29, 2014 Was this answer helpful? (0) (0)

  • What is the dress colour shown in the picture?

    What is the dress colour shown in the picture as I looked at the colour samples and none seem to really match it?

    By Jade Pearce Mar 10, 2013

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    The shown color is Grape. There might be slight color difference because of monitor display. Hope you enjoy shopping here with us:)

    By Dale Mar 10, 2013 Was this answer helpful? (0) (0)

  • Is it possible to get the dress in grape, even though it's not in the options for ordering?

    http://www.lightinthebox.com/sheath-column-sweetheart-floor-length-chiffon-bridesmaid-dress_p204202.html#description

    By Eline Viktoria Feb 16, 2013

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    Thanks for your question.
    We are sorry that we do not offer the grape color for this dress at this time. It may be something we’ll offer in the future.
    In the meantime, please look over the additional colors and styles we currently have on offer.
    Hope you enjoy shopping here.

    By Smiley Feb 18, 2013 Was this answer helpful? (0) (0)

  • Can I have no belt at all?

    In one of the photos of this dress.. the dress has no belt attached. Is it at all possible to order the dress without the belt at all?

    By Katharine Dec 29, 2012

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    Thanks for your inquiry. The dress has the belt attached, but the belt can also be removed easily. Hope you can have a nice day.

    By Candy Dec 30, 2012 Was this answer helpful? (0) (0)

  • A Question

    Can you change the color of the belt?

    By ? Jul 22, 2012

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    Dear Customer,
    The belt color should be same with the dress. Thank you for shopping with us:)

    By Smile Jul 22, 2012 Was this answer helpful? (0) (0)

  • I want the sash to be a different colour to the dress is this possible?

    Im wanting to order the dress is Grape with a Silver sash. I will be ordering the dress with custom measurements. Is it possible to order a different colour sash to the colour of the dress. This is a dress for the maid of honour at my wedding so i need the sash to match the colour of the rest of the bridal party.

    By Sam May 28, 2012

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    Dear Sam,
    Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    By Smile May 29, 2012 Was this answer helpful? (0) (0)

  • Can the satin belt be made with the chiffon material (same material as the dress)?

    Can you order extra lengths of material to make your own straps?
    What kind of material is the underlay of the dress?
    Thank you!

    By Crystal May 27, 2012

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  • If I order a dress in the standard size, does it arrive faster than if ordered in a custom size?

    If I order a dress in the standard size, does it arrive faster than if ordered in a custom size? Need a dress in 15 business days maximum, is that even possible?

    By Cust2 Apr 02, 2012

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  • Can the belt be detached easily?

    Though the belt is stitched to the dress, could it be detached? Or can the bow, on belt be detached?

    By Emma Mar 30, 2012

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  • Can I add straps?

    I was wondering if it would be at all possible to get straps put on this dress?

    By Tara Jan 09, 2012

    Reply(1)

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    Dear Tara,
    No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    By Smile Jan 10, 2012 Was this answer helpful? (0) (0)

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