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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Do you provide fabric swatches?

    I am interested in the three pink shades you have for chiffon. We know we want a floor length chiffon dress with a sweetheart neckline - you have several versions, but getting the color right is essential as the bridal gown has a color in it - not just white or ivory.

    By Mary Jo Sep 29, 2014

    Sorry that we don't have fabric swatches for our dresses now. We will improve our service in the future to provide more products for you. Thank you for shopping with us.

    By Bo Sep 29, 2014 Was this answer helpful? (0) (0)

  • What is the dress colour shown in the picture?

    What is the dress colour shown in the picture as I looked at the colour samples and none seem to really match it?

    By Jade Pearce Mar 10, 2013

    The shown color is Grape. There might be slight color difference because of monitor display. Hope you enjoy shopping here with us:)

    By Dale Mar 10, 2013 Was this answer helpful? (0) (0)

  • Is it possible to get the dress in grape, even though it's not in the options for ordering?

    http://www.lightinthebox.com/sheath-column-sweetheart-floor-length-chiffon-bridesmaid-dress_p204202.html#description

    By Eline Viktoria Feb 16, 2013

    Thanks for your question.
    We are sorry that we do not offer the grape color for this dress at this time. It may be something we’ll offer in the future.
    In the meantime, please look over the additional colors and styles we currently have on offer.
    Hope you enjoy shopping here.

    By Smiley Feb 18, 2013 Was this answer helpful? (0) (0)

  • A Question

    Can you change the color of the belt?

    By ? Jul 22, 2012

    Dear Customer,
    The belt color should be same with the dress. Thank you for shopping with us:)

    By Smile Jul 22, 2012 Was this answer helpful? (1) (0)

  • I want the sash to be a different colour to the dress is this possible?

    Im wanting to order the dress is Grape with a Silver sash. I will be ordering the dress with custom measurements. Is it possible to order a different colour sash to the colour of the dress. This is a dress for the maid of honour at my wedding so i need the sash to match the colour of the rest of the bridal party.

    By Sam May 28, 2012

    Dear Sam,
    Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    By Smile May 29, 2012 Was this answer helpful? (0) (0)

  • Can I add straps?

    I was wondering if it would be at all possible to get straps put on this dress?

    By Tara Jan 09, 2012

    Dear Tara,
    No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    By Smile Jan 10, 2012 Was this answer helpful? (0) (0)

  • If I order the dress in black, what color belt will it come with? Can I choose the color belt?

    I would love to have the black dress with a black belt.

    By Kim Dec 28, 2011

    Dear Kim,
    The belt color will match dress color. If you choose the dress in black, the belt would possibly come in black as well. Hope you enjoy your shopping here:)

    By Smile Dec 28, 2011 Was this answer helpful? (0) (0)

  • Will the belt on this dress be removable? cause in one of the pics the dress was without the belt:)

    Ive been looking for a dress like this a long time, and its perfect, exept i dont really want the belt.. So it would be great if it could be removable

    By Victoria Oct 29, 2011

    Dear Victoria,
    No, it cannot be ordered without the belt. And the belt is stitched to the dress. Sorry for any inconvenience caused. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    By Smile Oct 31, 2011 Was this answer helpful? (1) (0)

  • Hola, me encanta este vestido, es ideal para una boda pero también me encanta el color uva y no lo p

    Hola, me encanta este vestido, es ideal para una boda pero también me encanta el color uva y no lo puedo seleccionar...la boda es para el verano del año que viene y mi pregunta es si van a volver a realizar este vestido en este color uva. Muchas gracias y espero su respuesta

    By cris Dec 17, 2011

    Estimado/a Cliente
    Hola.
    Gracias por su interés en LightInTheBox.
    Lamentamos que por ahora, sólo ofrecemos los colores en la tabla despletable.
    Si se encuentre en la talba, le remendamos probar otros colores o explorar en nustra página, ya que tenemos varios modelos, esperamos que encuentre lo que le gusta.
    Saludos
    LightInTheBox

    By Mercedes Dec 18, 2011 Was this answer helpful? (1) (0)

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