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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • How do I see this dress in another color?

    I would like to see in a color I choose

    By Sue Apr 10, 2015

    Sorry, the pictures shown on our website are all we have now. We will improve our service in the future to provide more information of the product for you.
    Thank you for shopping with us.

    By Madeline Apr 10, 2015 Was this answer helpful? (0) (0)

  • Checking if dress is available in the color shown

    Is the dress available in the color shown in the picture.
    That color would really complement my complexion as well as the grooms tux.

    By Gale Apr 23, 2013

    Sorry, this dress is not available in the shown color. Only the options in the drop down menu are available for this dress now. Please refer to the following link to check out the color chart for more details:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1

    By Dale Apr 23, 2013 Was this answer helpful? (0) (0)

  • My son's wedding is next month.... I would like to have the dress in this color shown.

    If I order this tonight- how soon would it be delivered- Wedding - May 18th in Hawaii

    By Gale Apr 23, 2013

    Please be kindly noted that we require a tailoring period of 7-9 working days and shipping time of 3-8 days. If you order now, your package should arrive before May18th.
    Thank you for shopping with us:)

    By Smile Apr 23, 2013 Was this answer helpful? (0) (0)

  • Can you please tell me what color this dress is shown in?

    The description only describes the color as, "as pictured" which is not an option to choose from in the drop down menu.

    By Rosa Mar 31, 2013

    Sorry that the shown color is not available for this dress now. Only the colors in the drop down menu can be made for it. Please kindly understand it. Please refer to the following link to check out the color chart for more details:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1

    By Dale Mar 31, 2013 Was this answer helpful? (1) (0)

  • lenght of dress and short sleeves

    can i get this dress custom made- floor lenght, and with some sort of sleeves

    By Anna Mar 24, 2013

    Please kindly understand it that all of the dresses are made according to the picture on our website. No change of the design,material,length,sleeves or embellishment can be made due to this reason. If this dress can't meet your satisfaction, please narrow down the research and find your favorite on our website. Hope you enjoy shopping here with us:)

    By Dale Mar 24, 2013 Was this answer helpful? (0) (0)

  • skirt length

    can I order a skirt to be 2 or 3 inches shorter than the perceived description in the picture, so I won't have to have it altered later, because I'm short?

    By karen Feb 26, 2013

    Thanks for your question.
    Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.
    If the standard sizes don’t work for you, please click on the “Custom Size” box next to the size drop-down menu and enter your measurements. We’ll custom tailor the dress to the exact measurements you provide.
    Here is the link for the guide to get your measurements exactly right:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
    Hope you enjoy shopping here.

    By Smiley Feb 26, 2013 Was this answer helpful? (0) (0)

  • Does this dress come with straps you could add as an option?

    http://www.lightinthebox.com/Sheath--Column-Sweetheart-Knee-length-Chiffon-Mother-of-the-Bride-Dress-With-A-Wrap_p184569.html

    By Elaina Jan 15, 2013

    Thanks for your question.
    No, this dress does not come with straps.
    And we are sorry that we can only provide the dress as pictures. And unfortunately we are unable to modify the style, length or material in any way.
    If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
    Hope you enjoy shopping here.

    By Smiley Jan 16, 2013 Was this answer helpful? (0) (0)

  • Champagne color

    Is there a chiffon dress that is shown in a champagne color that would be the same as this dress' option for champagne color? I noticed some of the chiffon dresses vary in their shades of champagne . Thanks!

    By laura Jan 09, 2013

    Thank you for inquiry. We have many chiffon dress in champagne: http://www.lightinthebox.com/index.php?main_page=advanced_search_result&inc_subcat=1&search_in_description=0&keyword=champagne+chiffon+dress We also have color chart for reference: http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1. Hope you enjoy shopping here!

    By Janey Jan 09, 2013 Was this answer helpful? (0) (0)

  • Id there ANY possibility you have a picture of this dress in champagne, chocolate or black??

    Planning to renew our wedding vows for our 25 th anniversary in March 2013 and am VERY interested in this dress..

    By Dee Jan 09, 2013

    Thank you for inquiry. We are sorry for the limited pictures, but we have color chart for reference: http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1. Wish you a happy anniversary and hope you enjoy shopping here!

    By Janey Jan 09, 2013 Was this answer helpful? (0) (0)

  • what is the colour of the dress feeatured? It doesn't look like any of the shades for chiffon range

    kindly advise colour of the dress shown on the ad - thanks!

    By Karen Sep 05, 2012

    Thank you for your inquiry.
    This color is not available on our site now, it will be more closer to champagne.
    Hope you enjoy shopping here:)

    By Smile Sep 05, 2012 Was this answer helpful? (0) (0)

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