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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Question moved from review

    I love this dress and want this for my daughter's wedding soon what can you do to help me?

    By Martha Rivera Jul 21, 2015

    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the "add to cart" button.
    Hope you enjoy shopping with us.

    By Fiona Jul 22, 2015 Was this answer helpful? (0) (0)

  • when i order this dress to custom fit can i get the colour fabric ink blue ? or is there a bark blue

    hiy my name is nicole and i looking at ordering this dress for my wedding but would love to have it in any darker shades of blue can you help

    By nicole Feb 08, 2013

    Thanks for your inquiry. The ink blue and dark blue color is not available now. Please take the other color or other similar dresses for your reference. Thanks for coming to our website and hope you can enjoy your shopping here.

    By Candy Feb 08, 2013 Was this answer helpful? (0) (0)

  • Colour of the dress

    I would like to know do you have red colour of this dress and it take how long if I need 4 of it?

    By Sue Jan 29, 2013

    Thanks for your question.
    We are sorry that we do not offer the ruby color for this dress at this time. May be you can check fuchsia color, because it is in the red shade. Please click the link for more color information:
    And please kindly note that we will need a tailoring period of 20-23 business days and shipping time of 3-8 business days for that dress because it is made from scratch.
    Hope you enjoy shopping here.

    By Smiley Jan 30, 2013 Was this answer helpful? (0) (0)

  • Does this gown come in white that is the color i need. I will be using this dress regularly.

    It will not be used as a wedding but for formal wear at balls.

    By Lolita Jan 18, 2013

    Thank you for your inquiry.
    This dress does not have white color available.

    By Joy Jan 20, 2013 Was this answer helpful? (0) (0)

  • i love the dress but don't know the color i want and my size because i have loss weight and and stil

    still losing the wedding is 10 months away. I notice that 2 people have post pic of the dress and it does not look like the same dress at the bottom the bottom is what i love about the dress and i want it to look that way. I'm only 5"2 and the short front is great for me. thank you theresa

    By theresa murphy Jan 13, 2013

    Thanks for your question.
    Please kindly see that you can the dress would be made in accordance with the photo and the dress shown on the model. Our dresses are made by professional tailors with first-class fabrics and techniques. So please be assured, the actual dresses will look just like what you see in the pictures.
    As for the size, If the standard sizes don’t work for you, please click on the “Custom Size” box next to the size drop-down menu and enter your measurements. We’ll custom tailor the dress to the exact measurements you provide.
    Hope you enjoy shopping here.

    By Smiley Jan 14, 2013 Was this answer helpful? (1) (0)

  • Is it possible to get the chiffon a different color than the lining?

    I am assuming this dress is lined with a solid material since chiffon is see-through.

    By Gerlaine Jan 07, 2013

    The lining is made of satin and it will be the same color as the chiffon.

    Hope you enjoy your shopping with us.:)

    By Rita Jan 08, 2013 Was this answer helpful? (0) (0)

  • Color

    Where I can see the table of colors

    By yehudit Jan 04, 2013

    Thanks for your question.
    Please check the following link of the color chart for more information about the colors:
    Hope you enjoy shopping here.

    By Smiley Jan 04, 2013 Was this answer helpful? (0) (0)

  • Is there any "give" at all to the type of fabrics use for this dress?

    I prefer to have the dress custom made because I want a good custom fit but I'm very concerned with my bust and waist sizing. I'm not a full busted woman even though my bust measurement is 42". I'm a "B" cup and have a wider back than the average woman and that's where I have most issues with garments. If I custom order it with a 42" bust I'm affraid the cup size will be too big. I really want a smooth fitting top with no bagginess, nor with any binding. Would you think ordering a 40" bust measurement would be a better fit with having a "b" cup size, providing the fabric has some "give" to it?

    By Dianne Dec 30, 2012

    Thanks for your inquiry. You can try to ask for some extra materials from our customer service team. After placing the order, please tell us your requirements by logging in to “My Orders”, opening your order and using the links on the Order Details page to submit a Customer Service request explaining your needs. A Customer Service representative will assist you with adding or changing your order or resolving any issues you may have. "Thanks for coming to our website and hope you can enjoy your shopping here. :)

    By Candy Dec 31, 2012 Was this answer helpful? (0) (0)

  • lime green

    can i get this dress in lime green colour?

    By herieth Sep 29, 2012

    Thank you for your inquiry.

    Yes,you can get it in the lime green colour.
    Hope enjoy your shopping with Lightinthebox.

    By Smile Oct 01, 2012 Was this answer helpful? (0) (0)

  • Is it possible to have slightly different sleeves on this dress?

    I love the dress but would prefer slightly longer/more floaty sleeves.

    By Maria Sullivan Aug 28, 2012

    Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    By Smile Aug 28, 2012 Was this answer helpful? (0) (0)

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