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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • I love the look of the dress and want to order it does it come in ready to wear in the color i want

    I want the dress for 50th wedding anniversary and I want the color in Gold Help me

    By Juanita Plater Jan 31, 2014

    Size 10 Grape
    Size 14 Burgundy,Blushing Pink
    Size 18W Silver
    The above color and size are ready-to-wear. Hope you enjoy shopping here with us.

    By Dale Feb 01, 2014 Was this answer helpful? (0) (0)

  • please i want to pay this dress with other one but i want receive my order before december 18, 2013.

    if i can receive my order befor december 18, 2013, i take my order. please reply me

    By Rola Dec 07, 2013

    For Ready-To-Wear options as follow, you may receive it before Dec 18. But for other color or sizes, it won't make it.
    Size 10 Grape
    Size 14 Burgundy,Blushing Pink
    Size 18W Silver
    Please reconsider and make up your decision as soon as possible.

    By Dale Dec 08, 2013 Was this answer helpful? (0) (0)

  • Is this dress available in custom sizing?

    Is this dress available to order with custom measurements? This dress is perfect for my mother, but she needs a plus size. Thank you.

    By Jamilyn Eddy Aug 28, 2013

    Sorry, this dress is not available for custom size due to its design. Please look over other similar ones that we do offer such service. Thank you for shopping with us:)

    By Dale Aug 28, 2013 Was this answer helpful? (0) (0)

  • What is name of color shown. Can sleeve be lined with chiffon material. I have heavy arms and want

    to cover them yet have the beautiful sheer with beading on top . Can sleeves be made bigger to fit around the circumfrence of my arm which is 20 inches?

    By jay Jun 08, 2013

    The shown color in the picture is Grape. You can find this option in the drop down menu. But we can't customize the sleeves with lining. You can choose the size which meets your bust, waist, hips and hollow to floor best and then let us check the arm circumference for you. Thank you for shopping with us:)

    By Dale Jun 09, 2013 Was this answer helpful? (0) (0)

  • Can I purchase extra material to fill in the cleavage?

    I would like to purchase the dress but need to purchase some extra material of the sleeve type to fill in the cleavage part for modesty purposes. Is that possible? Also, do you take returns on dresses that are not made to order and are not altered? Do you use any type of measurements so that we can best assess our size in a certain dress?

    By Rhea May 17, 2013

    Dress material is not sold on our site.
    Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
    Please be assured that customer satisfaction is our number one priority, and as such, we are pleased to offer a comprehensive return policy covering every item we sell. For more information, please visit the following link:
    http://www.lightinthebox.com/index.php?main_page=return_policy
    Thank you for shopping with us:)

    By Smile May 19, 2013 Was this answer helpful? (0) (0)

  • I want to order this dress in custom made measurements but cannot find out how to do it- help!

    The dress number is as follows- #oo205928.

    By Mrs MA Kirkpatr Apr 22, 2013

    Sorry, this dress is not available for custom size due to its design. Please look over other similar ones that we do offer such service. Thank you for shopping with us:)

    By Dale Apr 22, 2013 Was this answer helpful? (0) (0)

  • Do you do shoes to match the dress?

    I am thinking of the ocean blue colour evening dress ( #00205928) and would like 2inch heel shoes to match. Is this possible please?

    By Mrs Kirkpatrick Apr 18, 2013

    Yes, you can wear 2inch high heels with this dress. Hope you enjoy shopping here with us:)

    By Dale Apr 18, 2013 Was this answer helpful? (0) (0)

  • i want to buy the dress does it come in my size

    chest size 50inches

    waist 471/2 inches

    hips 40 1/2 inches

    hollow to floor 57 inches

    height 5ft 7 inches

    By liz Jan 17, 2013

    Thank you for inquiry. We are sorry that we don't have custom sizes for this dress. How about this similar one: http://www.lightinthebox.com/Chiffon-Elastic-Woven-Satin-Sheath--Column-V-neck-Sweep--Brush-Train-Evening-Dress-inspired-by-Elizabeth-Perkins--FSD0374-_p167407.html. Your kind understanding is highly appreciated and hope you enjoy shopping here!

    By Janey Jan 17, 2013 Was this answer helpful? (0) (0)

  • I am very petite standing at 4'10'' (148cm) tall. Are you able to tailor the dress for me?

    I also have a short torso so would need the bodice shortening also- is this possible?

    I am a size UK 12 petite

    By Juliecstott Oct 20, 2012

    Thank you for inquiry. We have many custom measurements dresses for you, like this one: http://www.lightinthebox.com/sheath-column-jewel-neck-chiffon-over-lace-evening-dress-with-sweep-brush-train_p205913.html. Hope you enjoy shopping with us!

    By Smile Oct 23, 2012 Was this answer helpful? (0) (0)

  • Do you have a picture of this dress in white you can email me?

    I am interested in this dress. Do you have a picture of this dress in white you can email me?

    By Kim Oct 14, 2012

    Thanks for coming to our website. The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2
    Hope you can enjoy your shopping here.

    By Smile Oct 15, 2012 Was this answer helpful? (0) (0)

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