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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • How do I order 'made to measure'? When I click on buy, it does not give me this option.

    Also, your video of the armeye measurement shows the tape round the widest part of the arm. All the other sites and utube show the armeye to be the measurement under the arm and round the shoulder. Which is it?

    By Sue Mar 08, 2015

    Sorry, this dress is not available for custom size due to its design.
    Please look over other similar ones that we do offer such service.
    Thank you for shopping with us.

    By Vivien Mar 08, 2015 Was this answer helpful? (0) (0)

  • Can you add length to be below the knee if providing custom measurements?

    If yes, can you tell me how to do this when entering in the custom information. I am 6 ft tall and would like to have the dress go below the knee but not sure how to accomplish this.

    By swillis29 Jul 21, 2013

    Please kindly understand that this dress is designed to be knee-length. It can't be customized to be longer.
    This similar design is of tea-length: http://www.lightinthebox.com/Trumpet-Mermaid-V-neck-Tea-length-Chiffon-Mother-Of-The-Bride-Dress_p199477.html
    Hope you enjoy shopping here with us:)

    By Dale Jul 21, 2013 Was this answer helpful? (0) (0)

  • Is this taffeta a silk taffeta or polyester synthetic?

    Is there only one kind of shipping allowed? The wedding is not until August...so standard shipping would be fast enough.

    By Maureen Dagon Apr 25, 2013

    The taffeta material is made of 55% Polyester and 45% Polyamide. Please kindly understand that to ensure the safety and on time arrival of dresses, we only offer expedited shipping. Actually, expedited shipping is cheaper and safer than standard shipping. Hope you enjoy shopping here with us:)

    By Dale Apr 25, 2013 Was this answer helpful? (1) (0)

  • This dress say that it has a bra included is this a must as I have had a mastectomy so would like to

    my own bra is the possible?Ilove the dress and the style

    By sue wright Apr 11, 2013

    The built-in bra contains two pieces of pads. It doesn't have supportive function. You can wear your own bra with this dress as you like. Thank you for shopping with us:)

    By Dale Apr 11, 2013 Was this answer helpful? (0) (0)

  • I'm a bit tall, 1.84 meter, can you add 2-3 inches to skirtlength?

    I'm a bit tall, 1.84 meter, can you add 2-3 inches to skirtlength? In a few review I saw the dress can be above the knee.

    By Melanie Aug 25, 2014

    The length of the dress mainly depends on your hollow to floor measurement. In your case, I suggest you order this dress in custom measurements so that we can tailor it to fit you well. Please click "Custom measurements" and then fill in your bust, waist, hip, hollow to floor and height sizes for our tailor. Hope you enjoy shopping here with us.

    By Bo Aug 26, 2014 Was this answer helpful? (0) (0)

  • I would like to know what is the total lenght of the dress from the sholders to the knees. Thank U.

    I would like to know what is the total lenght of the dress from the sholders to the knees. Thank U.

    By Ana teresa anto May 25, 2014

    The length of the dress is made according to your hollow to floor size. Different sizes have different skirt length. As long as you order the correct hollow to floor size for this dress, it will fit as pictured in length. Thank you for shopping with us.

    By Dale May 26, 2014 Was this answer helpful? (1) (0)

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