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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Will this faucet work with installation through 1 1/4 inch granite?

    All your photos show installation using a sink. I will have undermounted sinks and will need to install my faucet through the granite - so there must be probably at least a 1/2 of threaded rod going through the granite to allow me to bolt it to the granite top.

    By Mike Dec 10, 2013

    The max thickness of the granite top could be 3cm. We are afraid this faucet can't meet your needs. Thanks for your inquiry.

    By Dale Dec 10, 2013 Was this answer helpful? (0) (0)

  • can a color changing element be added?

    color changing elements can be bought for faucets that come without this feature. Will one work with this?

    By Peggy Sep 29, 2013

    This faucet doesn't support LED feature. Please check out the ones on this link:
    http://www.lightinthebox.com/c/led-faucets_3931
    Hope you enjoy shopping here with us:)

    By Dale Sep 29, 2013 Was this answer helpful? (0) (0)

  • Does this tap require a high pressure system? Will it work on 0.2 bar pressure?

    Does this tap require a high pressure system? Will it work on 0.2 bar pressure?

    By Sue Sep 08, 2013

    This faucet works well on 0.3-0.5MPa water pressure. Thank you for shopping with us:)

    By Dale Sep 08, 2013 Was this answer helpful? (0) (0)

  • What diamater hole is required in the counter top to fit this faucet?

    What diamater hole is required in the counter top to fit this faucet?

    By Jeff Apr 30, 2013

    The diameter of the hole should be larger than 32mm. Thank you for shopping with us:)

    By Dale Apr 30, 2013 Was this answer helpful? (0) (0)

  • is this faucet also available in brushed nickel?

    is this faucet also available in brushed nickel?

    By arleene Apr 17, 2013

    Sorry that we don't have this styled faucet in nickel finish. Thank you for shopping with us:)

    By Dale Apr 18, 2013 Was this answer helpful? (0) (0)

  • Does this faucet have a matching tub filler?

    Does this faucet have a coordinating bathtub filler?

    By Lak Mar 17, 2013

    This faucet will come as pictured. Necessary installation accessories will be included. Thanks for your inquiry.

    By Dale Mar 17, 2013 Was this answer helpful? (0) (0)

  • What is the height and spout reach of this faucet? Also what is the spout height?

    What is the height and spout reach of this faucet? Also what is the spout height?

    By Rene Jan 24, 2013

    Thank you for your inquiry.
    We are sorry for the inconvenience. As for this issue, we need to contact the relevant department to check for you. Once we got the answer, we will reply to you as soon as possible.
    Thank you for your understanding.
    Hope enjoy your shopping with Lightinthebox.

    By Alison Jan 24, 2013 Was this answer helpful? (0) (0)

    Thank you for your inquiry.
    The total height is 22 cm ,and the spout height is 14cm
    The spout reach of the faucet depends on the height of your basin
    Hope enjoy your shopping with Lightinthebox.

    By Alison Jan 26, 2013 Was this answer helpful? (0) (0)

  • Is this faucet WaterSense certified?

    What is the GPM flow rate of this faucet?

    By Tracy Aug 05, 2012

    Its output is 1.6~2.1 gallons per minute. Thank you for shopping with us:)

    By Smile Aug 06, 2012 Was this answer helpful? (0) (0)

  • In what country is this faucet made? Do you have installation specifications/instructions?

    Where is this product manufactured? Does the product contain lead? What company makes this faucet and does it have an installation spec sheet available?

    By Mare23 Jun 28, 2012

    Dear Mare,
    It is made by our private supplier in China. It comes with installation specifications.
    The material is 100% lead-free.
    Thank you for shopping with us:)

    By Smile Jun 28, 2012 Was this answer helpful? (0) (0)

  • Will this faucet rust?

    I have a bathtub faucet from Light-in-the box and I must run water through it daily because if water sits in it, it rusts.

    By Sherry Oct 24, 2011

    Dear Sherry,
    Please be assured that this faucet will not easily rusted as it is finished with chrome. Hope you enjoy shopping at our website:)

    By Smile Oct 25, 2011 Was this answer helpful? (1) (0)

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