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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Can the LED lights be turned off?

    I have not purchased it as yet, but I wanted to know if I can turn the LED lights off. I'm not sure if I like that aspect.

    By Debbie Jun 17, 2015

    Led Lights are powered by battery ,if you do not want the lights on , you can take the battery off.
    If you have any questions, please do not hesitate to contact us.
    Hope you can enjoy your shopping here.

    By Alison Jun 18, 2015 Was this answer helpful? (0) (0)

  • Can I order the sink compatibility ring that is pictured in the description? If so where do I look?

    We have a predrilled 3 hole sink that is 5.5 inches from the edges of the 2 handle holes. We are wanting to order the hole cover up that is pictured in the description but can not find it. Thanks!

    By Ed Mar 29, 2015

    You can find all the sink hole cover that we have on offer at:
    http://www.lightinthebox.com/index.php?main_page=advanced_search_result&inc_subcat=1&search_in_description=0&keyword=sink+sole+cover&light_select=75
    Please check out which one is compatible.
    Please feel free to ask if you have further questions.

    By Vivien Mar 29, 2015 Was this answer helpful? (0) (0)

  • How much it will cost to ship to Srilanka And how long it will take to arrive?

    Is it good to use with hot water?

    By Ranjini Sep 06, 2013

    Yes, it's good to use both hot and cold water. Processing of your order will take 3-8 days and delivery will take 6-8 business days.

    We do promotion on the shipping fee from time to time. Please add the items to your shopping cart, and click the green button "Proceed to Checkout". You will find the shipping cost with the discount offered for your order in the Order Information page. Thank you for shopping with us:)

    By Dale Sep 09, 2013 Was this answer helpful? (0) (0)

  • Japan compatibility

    Hi I wonder if any of those compatible with japanese standards

    http://kakudai.jp/learn/03su_syu.html

    By Alex Aug 30, 2013

    Yes, it's compatible with G1/2"B pipe sizes. For other sizes, you'll have to buy thread adapter. Thank you for shopping with us:)

    By Dale Aug 30, 2013 Was this answer helpful? (0) (0)

  • Where do the 4 aa batteries go

    How easy is it to change them once the tap is installed?
    Also I guess they would fit on a square sink just as long as the hole was of the correct dimensions?

    By Pete Jul 25, 2013

    You need to uninstall the faucet body when you change the battery. It can be installed on any shaped sink as long as the installation hole is compatible.
    Thank you for shopping with us:)

    By Dale Jul 25, 2013 Was this answer helpful? (0) (0)

  • Color Changing LED Waterfall Bathroom Sink Faucet (Chrome Finish) #00063861

    If we order the above for our bathroom sink do you have a matching one for the bath

    By M. Livingstone Jun 16, 2013

    Thank you for your inquiry. Please refer to the following link to choose the bath tub faucet that can meet your satisfaction:
    http://www.lightinthebox.com/narrow/led_v2631t0/bathtub-faucets_c2862
    Hope you enjoy shopping here with us:)

    By Dale Jun 16, 2013 Was this answer helpful? (0) (0)

  • How much is the shipping to US?

    How much the shipping to US? Can you supply the part that needed for 3 hole faucet?
    Thanks

    By Roland Jun 12, 2013

    Shipping cost varies based on weight of the order as well as shipping distance. Here is a link for your reference about how to calculate shipping cost:
    http://www.lightinthebox.com/knowledge-base/c1229/a3018.html
    Thank you for shopping with us:)

    By Dale Jun 12, 2013 Was this answer helpful? (0) (0)

  • conversion kit?

    The sink I have comes with three holes. I note that this is single hole installation. Is there a kit available to convert so that this can be installed?

    By SP May 19, 2013

    Yes, we do have the converters. Please refer to the following links to choose the size you need:
    http://www.lightinthebox.com/4--Polished-Chrome-Sink-Hole-Cover-Deck-Plate-0572---314-_p89369.html
    http://www.lightinthebox.com/4--Polished-Chrome-Sink-Hole-rectangular-Cover-Deck-Plate-0572---370-_p89373.html
    http://www.lightinthebox.com/8--Polished-Chrome-Sink-Hole-Cover-Deck-Plate-0572---315-_p89374.html
    Hope you enjoy shopping here with us:)

    By Dale May 19, 2013 Was this answer helpful? (0) (0)

  • The sink I need to put this on has the tap to the left hand corner, can this tap be used for this?

    The sink I need to put this on has the tap to the left hand corner, can this tap be used for this?

    By Nicola Apr 18, 2013

    Please check if the space is big enough for it to fit in:
    Faucet Total Height: 155 mm(6.1")
    Spout Height: 60mm(2.36")
    Spout Length: 136mm(5.35")
    Spout Width: 110mm(4.33")
    Thank you for shopping with us:)

    By Dale Apr 18, 2013 Was this answer helpful? (0) (0)

  • question

    i need to buy a cascade fall for my bathroom sink but this one has only one hole , my sink have three
    do you have and adapter?
    thanks

    By petero Feb 11, 2013

    Thanks for your inquiry.
    Please kindly choose one item like this:
    http://www.lightinthebox.com/4--Polished-Chrome-Sink-Hole-Cover-Deck-Plate-0572---314-_p89369.html
    to cover the other 2 holes.
    Hope you enjoy your shopping here:)

    By Amy Feb 12, 2013 Was this answer helpful? (0) (0)

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