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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Is the clasp on the front removeable

    Please let me know if the clasp is removeable and if it comes in an ivory color. Thanks.

    By Carla Apr 26, 2013

    Please be noted that the clasp in the front of this shwal is removeable. We do have ivory color available now. Thank you for shopping with us:)

    By Dale Apr 28, 2013 Was this answer helpful? (0) (0)

  • Does the shawl come in a 'one fits all' size, or do I need to measure my shoulder width?

    I am about to go on a fly cruise and so need to keep my luggage weight down. This item seems ideal as a lighweight shawl. I am 20 in UK Sizing

    By MDE Oct 06, 2012

    It is one size and fits most people. Here is the measurement for the shawl for your reference:
    Length: 100cm
    Width: 30cm

    Hope you enjoy your shopping here.:)

    By Smile Oct 08, 2012 Was this answer helpful? (0) (0)

  • Color?

    This is a tulle wrap but tulle isn't shown on your color chart? How can I find out what the champagne color in tulle looks like? Is it closer to the taffeta, satin, chiffon or organza champagne color? Thank you

    By Andrea Sep 16, 2012

    Thanks for your question. The color of tulle is closer to the organza champagne color. Sorry for the inconvenience caused and hope you enjoy shopping here. :)

    By Smile Sep 16, 2012 Was this answer helpful? (0) (0)

  • Color of this product

    Do you have this product in a silver color, if not, can you custom make this product in that color?

    By Rossana Apr 15, 2012

    Dear Rossana,
    No, we do not offer the silver color for this dress at this time. It may be something we’ll offer in the future. In the meantime, please look over the additional colors and styles we currently have on offer.

    By Smile Apr 16, 2012 Was this answer helpful? (1) (0)

  • Will this shawl be made available in ivory?

    Hi, will this shawl be made available in ivory at any point? I think it would go perfectly with the satin and tulle Light in the Box dress I'm planning to buy (in ivory). Thanks!

    By Anna Nov 23, 2011

    Dear Anna,
    We are sorry that this shawl does not come in ivory in near future. Please look over the additional colors we currently have on offer. And if you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    By Smile Nov 28, 2011 Was this answer helpful? (0) (0)

  • enlever le motif empierré

    Bonjour, Est il possible de retirer ou de découdre le motif en strass ?

    By val Jul 29, 2015

    Les détails de la robe seront fait exactement selon le design affiché sur l'image, merci pour votre compréhension. Il nous est impossible de modifier le design de la robe.
    Merci pour vos achats.

    By Vivien Jul 30, 2015 Was this answer helpful? (0) (0)

  • wie teuer ist der versand ?welche größen gibts?

    wie teuer ist der versand ?welche größen gibts?wenn zoll dazu kommt wie teuer kann das werden?

    By vera May 20, 2012

    Liebe(r) vera,
    Rechnen Sie bitte die Versandzeit mit Bearbeitungszeit und Zeit für die Lieferung zusammen, welche Sie auf der Produktseite finden werden. Die Bearbeitung für das Kleid wird nach der Zahlung anfangen. Sie haben 30% Chance, die Zollgebühr zahlen zu müssen. Sie müssen nur bei Zustellung des Packets dem Kurier das Steuer geben, nicht persönlich zum Zollamt fahren.Es tut uns wirklich sehr Leid. Aufgrund unserer bisherigen Erfahrung kommt es sehr selten zu Problemen bei der Einfuhr, jedoch haben wir keinen Einfluss auf Zollkontrollen. Einfuhrzölle, Steuern und Gebühren (MwSt.) sind nicht in den Artikelpreis oder Versandkosten eingeschlossen, deshalb sind unsere Produkten mit Top Qualität aber niedrigsten Preisen. Vielen Dank für Ihren Kommentar! Wir werden unsere Website und Service immer weiter verbessern! zu Ihrer vollsten Zufriedenheit! ^^
    MfG

    By Emma May 20, 2012 Was this answer helpful? (0) (0)

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