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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Is there an installation guide for this product. Do we need a safety valve under the floor?

    Can the company provide an installation guide for this product.

    By Lila Feb 27, 2014

    Please find installation guide on this link:
    https://www.lightinthebox.com/download/bac0b9e0-36a7-4d01-8f40-452b62f823a8
    Thank you for shopping with us.

    By Dale Feb 27, 2014 Was this answer helpful? (0) (0)

  • Hi. Can you please send me the technical specifications of this product?

    I want to know the height of the product as well as the width of the base and the rest of the measurements.
    Thanks

    By Lidia Apr 21, 2013

    Please find the details about the measurements of this faucet as follow:
    https://www.lightinthebox.com/download/c5467cd7-a764-400e-99a7-a47277d203d4
    Thank you for shopping with us:)

    By Dale Apr 21, 2013 Was this answer helpful? (2) (0)

  • Where is product manufactured? Where is product shipped from?

    What additional parts are needed for US installation?

    By Pat Feb 16, 2013

    Thank you for your inquiry.
    It is made in China and shipped from China too
    If your pipe size is G1/2 inch ,then you do not need any additional parts
    Hope enjoy your shopping with us.

    By Alison Feb 18, 2013 Was this answer helpful? (1) (0)

  • More images

    Could I please see more images of this product? Thank you!

    By HL Aug 15, 2012

    Thank you for your question. But I am very sorry that all the available pictures have been shown in the product webpage.

    By Smile Aug 16, 2012 Was this answer helpful? (0) (0)

  • Y-at-il un thermostat pour la temperature de l'eau.

    Y-a-t-il un thermostat pour la température de l'eau sur le robinet.
    Merci

    By dahmani Dec 08, 2014

    There isn't a thermostat on the faucet.
    Thank you for your inquiry.

    By Haley Dec 08, 2014 Was this answer helpful? (0) (0)

  • quiero saber si llega el envio a Lima , Peru? y a tu direccion de domicilio o a donde llega?

    y también si se tiene que pagar otro tipo de impuesto? y sabe cuanto cuesta?

    By Maricarmen Aug 03, 2013

    Estimado/a Cliente
    Hola. Gracias por su interés en LightInTheBox.
    Para saber a donde enviamos:http://www.lightinthebox.com/es/knowledge-base/c1229/a3020.html
    Al confirmar su pago, vamos a enviar el producto por empresa expresa, y ellos van a entregarle el paquete a su domicilio.
    Saludos
    LightInTheBox

    By Rebeca Aug 05, 2013 Was this answer helpful? (0) (0)

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