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  • Faucets

    Can you use different adapters with this faucet?

    By Gabriel Aug 15, 2016

    Reply(1)

    Please input your reply.

    It comes with the G1/2" thread. You can use the adapter based on your country's pipe type.
    Hope you can enjoy shopping with us.

    By LITB CS Dec 02, 2015 Was this answer helpful? (0) (0)

  • Faucets

    Can you use different adapters with this faucet?

    By Gabriel Aug 15, 2016

    Reply(1)

    Please input your reply.

    It comes with the G1/2" thread. You can use the adapter based on your country's pipe type.
    Hope you can enjoy shopping with us.

    By LITB CS Dec 02, 2015 Was this answer helpful? (0) (0)

  • Can the faucet be installed on a stone benchtop with undermount sink?

    can the faucet be installed on a stone bench top with undermount sink?

    By Kirra Aug 15, 2016

    Reply(1)

    Please input your reply.

    You can install it on stone benchtop. Please make sure that top is no thicker than 30mm.
    Hope you enjoy shopping here with us.

    By Dale Feb 24, 2014 Was this answer helpful? (0) (0)

  • Triflow faucet?

    Hi, i would like to ask if this tap can be used for hot and cold water and filtered reverse osmoses water. By any chance do you have specs that you can send me?

    By Rach Aug 15, 2016

    Reply(1)

    Please input your reply.

    Yes, it can be used for hot and cold water and filtered reverse osmoses water. The user manual with details will be sent to you along with the faucet. Thank you for shopping with us:

    By Dale Apr 18, 2013 Was this answer helpful? (0) (0)

  • Can the two spouts (the spray arm and the normal spout) be turn on at the same time?

    I read the answer but in fact, you can use both the tap and spray at the same time, however, obviously the spray will not be as powerful, but I find it sufficient pressure for rinsing the sink, fruits/veg, etc. I still can't get over how absolutely awesome this faucet is for looks and functionality - have a look under Home Depot for a comparable faucet. It isn't nearly as nice looking as this one, but look at the price - > $1, 600.00 PLUS 13% tax for we Canadians.
    OH, one more thing - Canadians DO NOT pay duty on faucets from China. So all you pay is LITB's extremely reasonable and quick DHL courier charge and tax when your faucet is delivered. Also, do yourself a favour - if you don't have an estcutcheon plate deck plate, save yourself over $50.00 and buy from LITB as well as the conversion bushings. IF YOU AREN'T SURE, OPEN A CHAT WITH ONE OF THEIR PRESALES REPS and they will let you know exactly what you need as long as you ensure you give them the correct measurements for the length between the predrilled holes, if you have more than one.
    And no, I don't work for them - I've just read so many negative comments on different sites. I want to clear it up that 1 most complaints are from other countries not expecting to pay duty and tax, which to me would be an obvious charge to expect given their site clearly states that and 2 the service/product comments are very dated in many cases - LITB has, and is, addressing any concerns you have within 24 hours. They sell thousands of products, and still answer questions within 24 hours. Now that amazes me and I'm proof of having had an issue, and we had resolve quickly. I truly would never use another retailer. They have proven that they are a reputable company - just saying don't let others' duty and tax issues sway you from not buying from LITB or it is you who will lose out on both money and beautiful faucets, etc. in the end. I highly recommend them.

    By Monica Aug 15, 2016

    Reply(1)

    Please input your reply.

    We are sorry for the inconvenience. As for this issue, we need to contact the relevant department to check for you. Once we got the answer, we will reply to you as soon as possible.
    Thank you for your understanding.

    By Nancy Jan 17, 2013 Was this answer helpful? (0) (0)

  • What brand is this kitchen faucet

    What brand is this kitchen faucet

    By diana hope Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thank you for your inquiry.
    This kitchen faucet is made by our private supplier, you can regard it as Lightinthebox brand.
    Hope you can enjoy shopping here:

    By Smile Nov 17, 2012 Was this answer helpful? (0) (0)

  • do you have a soap dispenser to match this faucet? were can i view this and how much

    does this swivel and how far does it reach for spraying

    By diana hope Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thank you for your inquiry.
    For more support you can click the button of live chat at the right top corner to chat with our online operators
    Hope enjoy your shopping with Lightinthebox.

    By Smile Nov 19, 2012 Was this answer helpful? (0) (0)

  • escutcheon plate

    I need to buy an Escutcheon plate, how much does it cost and how to buy ????

    By Thanh lam Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thank you for your inquiry. Please refer to this link about the details of the plate sold on our website and check which one will fit your faucet well. http://www.lightinthebox.com/index.php?main_page=advanced_search_result&inc_subcat=1&search_in_description=0&keyword=plate&light_select=2857
    You could place the order by the steps below. Please click the button "Add to Cart" on the product page, then you could add this item into your shopping cart. Then please click "Proceed to Checkout" and enter your address, then please choose the shipping method and complete the payment. Once your payment is confirmed we will process your order immediately. Hope you enjoy your shopping here.

    By Smile Nov 12, 2012 Was this answer helpful? (0) (0)

  • Can the two spouts (the spray arm and the normal spout) be turn on at the same time?

    It's have to turn on both or can it turn on only one?
    Is it seperate top?

    By Mol Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thanks for your question. They are separate tops, and you can turn on only one. Hope you enjoy shopping here. :

    By Smile Sep 12, 2012 Was this answer helpful? (0) (0)

  • does it is for hot and cold water together ? thanks...

    i would like to know if this item is for hot and cold water... as i did not find the information anywhere in the web site... thanks

    By mr. ramos Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thanks for your question. Yes, it is for cold and hot water together. Hope you like it. :

    By Smile Sep 11, 2012 Was this answer helpful? (0) (0)

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