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  • All | Faqs | Product Description | Shipping or Payment | Customer Service Issue

  • Amount of Lead in copper

    You state that the copper used has minimal lead. Could you elaborate on the percentages please? I have small children, so lead exposure is a concern. Thank you.

    by Dawn Jan 28, 2017

    Reply(1)

    Please input your reply.

    We apologize for the parameters shown on our website are all we have now. We will improve our service in the future to provide more parameters' information for you.
    Thank you for shopping with us.

    by Ana Jan 28, 2017 Was this answer helpful? (0) (0)

  • does sprinkle shower faucet match with delta 1000 hardware?

    I hope you be able to respond asap. Also what is your warranty and return policy?

    by lili Jan 08, 2017

    Reply(1)

    Please input your reply.

    Dear customer,
    you can click on this website to consult our return policy in detail if the product that you received has the problem about the quality, we will renturn your refund. http://www.lightinthebox.com/index.php?main_page=return_policy
    the warranty period is 3 years

    by hangyu Jan 08, 2017 Was this answer helpful? (0) (0)

  • Does this shower require adapters to make compatible with plumbing in the United States?

    Sprinkle® Shower Faucets , Contemporary with Chrome Single Handle Four Holes , Feature for LED / Waterfall

    by Betty Sep 30, 2016

    Reply(1)

    Please input your reply.

    Dear Customer,

    Thank you for your inquiry.

    In this case, all the part of the item are shown on our site images,please be noted that.

    by tumengliang Sep 30, 2016 Was this answer helpful? (0) (0)

  • Is the product a hot and cold water mixer? I wish to also know how long the LED can last.

    Is the product a hot and cold water mixer? I wish to also know how long the LED can last. How can one replace the LED light?

    by Oxford Aug 15, 2016

    Reply(1)

    Please input your reply.

    Yes, it supports hot and cold water.
    The LED can last for 1-2 years. It also depends on how you use it.
    The LED can be replaced.
    Thanks for your inquiry.

    by Dale Nov 02, 2014 Was this answer helpful? (0) (0)

  • Is the temperature thermostatically controlled?

    Is there a thermostat to keep the temperature constant or is it just a mixer?

    Thanks

    by Pete W Aug 15, 2016

    Reply(1)

    Please input your reply.

    No, there isn't a thermostat .
    Please feel free to ask if you have further questions.

    by Bo Jun 02, 2014 Was this answer helpful? (0) (0)

  • Does shower head tilt?

    Can the shower head tilt and stay in an angle or does it only point straight down?

    by Keith Aug 15, 2016

    Reply(1)

    Please input your reply.

    It only points straight down.
    Thank you for shopping with us:

    by Andrea Mar 27, 2014 Was this answer helpful? (0) (0)

  • Do you sell without Sprinkle light in the box label on it. It may detract from sale of my houses?

    In Australia we do not like a lot of names on our products - 5 words.
    Australian might not know this brand and the name is not attractive.

    by anita banney Aug 15, 2016

    Reply(1)

    Please input your reply.

    If you don't like the Sprinkle one, please check out the similar style as follow:
    http://www.lightinthebox.com/Rainfall-LED-Shower-Faucet--0742--LB-805-_p81072.html
    Thank you for shopping with us.

    by Dale Mar 17, 2014 Was this answer helpful? (0) (0)

  • What colors are the LED lights?

    What are the colors? Is there a style that includes a white light as well?

    by Keith Aug 15, 2016

    Reply(1)

    Please input your reply.

    We don't have such faucets which has white LED color now.
    The color of this faucet will change with water temperature:
    Blue: under 30°
    Green: 31°-40°
    Red: 41°-50°
    Red flash: 51°
    Thank you for shopping with us.

    by Dale Mar 02, 2014 Was this answer helpful? (0) (0)

  • Can I purchase just the faucet separately?

    Hi, I already have a shower head and so would like to purchase just this faucet separately as it will match the vanity taps I will be purchasing from you. Is this possible?
    Thanks.

    by Stu Aug 15, 2016

    Reply(1)

    Please input your reply.

    We don't sell the faucet in this set separately. Thanks for your inquiry.

    by Dale Feb 23, 2014 Was this answer helpful? (0) (0)

  • What is the max flow rate for this faucet?

    Could you please advise the flow rate litres/minute for this Sprinkle shower faucet as I cannot see any details in the description. TIA

    by NiccyKA Aug 15, 2016

    Reply(1)

    Please input your reply.

    The water flow rate is around 6L/Min. Thanks for your inquiry.

    by Dale Dec 29, 2013 Was this answer helpful? (0) (0)

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