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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • If you have a dynamic IP, do you need an always-on PC on your home network?

    I am looking into these types of cameras and I discovered that for many of them if your ISP only provides you with a dynamic IP address, then you have to use a service like NO-IP which provides a hostname mapped to your dynamic IP, but in order to keep the mapping up to date, you have to have an always-on PC on your network running an update client to let NO-IP know when your IP address changes. I want a solution where I don't need a PC on at all - so the camera and the router are all I need. I have found UCAM247 which appears to do this, but it lacks some other features (like RC pan/tilt).

    Does this camera require an always-on PC on your home network? If so, do you have any other similar products that don't require that?

    Thanks

    By Slowman Apr 30, 2013

    Please refer to the following link for the instructions which will guide you in details:
    https://www.lightinthebox.com/download/60b87c44-bbed-4cde-a4b4-2fab9b3b8aff
    Thank you for shopping with us:)

    By Dale Apr 30, 2013 Was this answer helpful? (0) (1)

  • Will this unit text your iphone if it detects movement?

    We are comparing this to another unit that will text your smartphone iphone when it detects any motion or sound.

    By DustyJunk.com Nov 03, 2012

    Thank you for your inquiry. This IP camera could be monitored by smartphone. But it could not text your phone to inform you. Sorry for the inconvenience caused. Hope you enjoy your shopping here.

    By Smile Nov 04, 2012 Was this answer helpful? (0) (0)

  • WPA-PSK authentication

    Does this Camera come configured with WPA-PSK authentication. If not, do you offer a camera that does?

    By Carmen Oct 05, 2012

    This camera can work with WPA-PSK authentication, and all of our IP cameras can work under WPA-PSK authentication. Thanks for shopping with us!

    By Smile Oct 05, 2012 Was this answer helpful? (0) (0)

  • what the maximum distant from the source computer can this camera be installed.

    I need all the info to convince me to buy, i the product just concern about the distance from source and also the condition it can be expose to.

    By Wayne Johnson Sep 08, 2012

    The daytime vision is 15m and the night vision is 10m. Those are the limits for getting pictures of fine definition. But you still could detect long-distance area which is not as clear as that within the given distance. As this set is IP camera so you neednot consider the distance between the camera and the computer. Hope you enjoy your shopping with us.

    By Smile Sep 12, 2012 Was this answer helpful? (0) (0)

  • pls,how is the dvice conneted,to what,a tv or any order video dvice

    i will like to on how it work and how you can monitor you room or office 24/7 any time out side.

    By thomas yeboah Aug 21, 2012

    This device is connected to computer via Ethernet cable, Wi-Fi anntena.The system allows the user to remotely access. Hope you enjoy your shopping here!

    By Smile Aug 21, 2012 Was this answer helpful? (0) (0)

  • If I order one now, when will it get to zip 37128 Murfreesboro, Tennessee USA

    If I order one now, when will it arrive to zip 37128 Murfreesboro, Tennessee USA?

    What type of power adapter are you shipping with this product?

    By Robert Jul 23, 2012

    Dear Robert,
    You may choose US adapter from the drop down list. The shipping time depends on the shipping methods you choose. Please refer to this link for more detailed information on delivery times:
    http://www.lightinthebox.com/index.php?main_page=knowledgebase&pg=kb.page&chapter=6&id=1233

    By Smile Jul 23, 2012 Was this answer helpful? (0) (0)

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