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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Your spec stated that there is Alarm Input and Output function but your picture do not have the gree

    Thanks for your reply

    " The included user manual will instruct you with the connection in detail. Please don't worry. Thank you for shopping with us. "


    Well. I just want to make sure.

    So does it comes with the green connector for input and output alarm function.

    Thanks.
    Waiting for your reply

    By Temperton Apr 09, 2014

    No green connector will be coming with this camera.
    Thanks for your inquiry.

    By Dale Apr 09, 2014 Was this answer helpful? (0) (0)

  • Is there any possibility to send alarm e-mails to many e-mail accounts?

    In product description is missing information about it. I bought the camera and seems it can send only alarm to one e-mail only. Also there is missing information in the cameras manual about many features. I am very disappointed.

    By E-mail alarm Apr 13, 2013

    This camera can only send alarm email to one email address. For further questions concerning your order, please log in your account on our site and go to My Orders, then click the related Order Number you need help with to submit a ticket for customer service. They will be glad to provide professional help.

    By Dale Apr 14, 2013 Was this answer helpful? (0) (0)

  • Can you check and let me know if this version of the camera has the input/output alarm connector

    The photo shows a green connector on the back of the camera for alarm input/ output, I would like to be sure that the item that you are selling has this connector, because there are different versions of this camera same model number but some have no green connector. I bought one from elsewhere and it did not have it, so I don't want the same to happen again.

    By vijay Apr 11, 2013

    Yes, this camera does have dynamic alarm function. The green ports in the third picture are for the alarm input and output. Hope you enjoy shopping here with us:)

    By Dale Apr 11, 2013 Was this answer helpful? (0) (0)

  • Can I see some images the camera produces?

    Image quality is important. I need to zoom to a certain distance and would like to see examples of the image quality.

    Can the camera send an image via ftp to a website?

    Thanks in advance

    Pete

    By Pete Feb 28, 2013

    This IP camera can export high quality H.264 images. It can send the images via FTP when you set the alarm. Thanks for your inquiry!

    By Alex Feb 28, 2013 Was this answer helpful? (0) (0)

  • Do this camera have an alarm output?

    I know this question is already ask, but i can't see a connector for this on any picture. This is very important for me.

    By Richard Dec 03, 2013

    Beste Richard ,
    Helaas heeft dit product nu de functie niet meer.
    Mvg,

    By Stephan Dec 06, 2013 Was this answer helpful? (1) (0)

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