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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Power Supply

    Hello,

    Does this camera run off electricity or battery?

    Does this camera need to be plugged in at all times?

    If not how long will it hold a charge?

    Does the plug and/or battery come with the camera?

    Thank You,

    Nicole

    By Nicole Jun 20, 2014

    It run off electricity.
    Yes, it needs to be plugged in at all times.
    It comes with the power adaptor.
    Thank you for shopping with us.

    By Bo Jun 23, 2014 Was this answer helpful? (0) (0)

  • Windows 7 Q & A... A. not support windows 7 64 x bit?!

    I have Windows 8 and would like to know if this camera will work for it.

    I think I'm buying this camera because the one I wanted (90 degree viewing one) didn't have an American adapter. --> *CoolCam - 300K Pixels Wireless Pan Tilt IP Camera (Night Vision, iPhone Supported) #00268440

    So is it supported by only windows 32 bit OS? I am running computers ranging from windows 7 64 bit to windows 8 and 8.1.

    Will this work with windows 8.1.

    By Adam W Mar 24, 2014

    Camera #00268440 doesn't support windows 7 64bit or windows 8 opersating system.
    Thanks for your inquiry.

    By Dale Mar 24, 2014 Was this answer helpful? (0) (0)

  • Does it work through glass, i.e if i keep it on window? and does it record the motion detection?

    What are the other wifi camera's which work with macbook,
    Thanks.

    By raj Mar 07, 2014

    It does support motion detection. You can record through clear glass.
    Please find cameras which work on mac os as follow:
    http://www.lightinthebox.com/index.php?main_page=advanced_search_result&inc_subcat=1&search_in_description=0&keyword=IP+camera+Mac
    Thank you for shopping with us.

    By Dale Mar 09, 2014 Was this answer helpful? (0) (0)

  • Can you by more than one of this wireless ip on the same support?

    Can you have 2/3 of these units all hooked up to same house

    By Paolo Feb 07, 2014

    Yes, you can install more than one of such camera in your house. Thank you for shopping with us.

    By Dale Feb 09, 2014 Was this answer helpful? (0) (0)

  • Warranty

    I would like to know what is the warranty period for this camera.

    By George Dec 05, 2013

    It enjoys 2 months return warranty. Here is the detail:
    http://www.lightinthebox.com/index.php?main_page=return_policy
    Thank you for shopping with us:)

    By Dale Dec 05, 2013 Was this answer helpful? (0) (0)

  • Does this work with Windows 7 64-bit?

    Wanted to verify this camera worked with Windows 7 64-bit before purchasing. Thanks!!

    By Amanda Sep 23, 2013

    Sorry it doesn't support windows 7 64-bit. Thank you for shopping with us:)

    By Dale Sep 23, 2013 Was this answer helpful? (0) (0)

  • Is it a Foscam compatible?

    Is this Cam a Foscam compatible? If no do you have any other who is compatible?

    By Dimitrios Jan 19, 2013

    This item is not a Foscam compatible. Hope you enjoy shopping here! :)

    By Brenda Jan 20, 2013 Was this answer helpful? (0) (0)

  • please confirm 20 m ir distance

    in order to deside please confirm that the distance of night vision is 20 metres

    By Nick Jan 14, 2013

    Yes. The IR distance is 20 meters. Hope you enjoy shopping here! :)

    By Brenda Jan 14, 2013 Was this answer helpful? (0) (0)

  • WILL THIS WORK WITH MY ANDROID AND MY I PHONE ???

    WILL THIS WORK WITH MY ANDROID AND MY I PHONE ???

    By Richie Jan 10, 2013

    Thanks for your inquiry. This one could work with ur iphone and android. Hope you enjoy your shopping here:)

    By Amy Jan 10, 2013 Was this answer helpful? (0) (0)

  • Pan, tilt, IP

    Have this camera remote pan and tilt ? Static IP adress ?

    By Mike Dec 03, 2012

    This camera has remote pan and tilt function, and support Dynamic IP address. Thanks for your inquiry!

    By Alex Dec 03, 2012 Was this answer helpful? (0) (0)

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