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Customer Q&A

  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Does this bag ships in 24 hours?

    It does say it ships in 24 hours in the list but when i added to my shopping cart the "24 hours" sign disappeared. I want to have it before christmas.
    Thank you!!

    By Thin Belt Large Dec 16, 2013

    Ships in 24 hours means we only need 24 hours to prepare your order and ship it out. Delivery will take another few days which depends on the payment method you pay.

    Besides, fuchsia and orange ones are not available for "Ships in 24 hours" service.
    Thank you for shopping with us:)

    By Dale Dec 16, 2013 Was this answer helpful? (1) (0)

  • what type of bag fabric is PU?

    I will like a better descriptions of the fabrics you use to make your bags

    By Ms T Oct 22, 2013

    PU leather is synthetic leather, made to feel, look and display properties similar to genuine leather. It is used in place of leather to make shoes, bags, furniture, balls, luggage -- anything genuine leather can be used for.
    Please feel free to ask if you have further questions.:)

    By Dale Oct 22, 2013 Was this answer helpful? (0) (0)

  • What material is this made of?

    Hi may I know what material is this made of? Is strong enough to put a file, book, notepad, pencil case etc? I may want to use it for uni.

    By Ginette Mar 31, 2013

    The material of this bag is PU leather. We suggest you fill in it less than 3kg staff in case it is broken in short time. Thank you for shopping with us:)

    By Dale Mar 31, 2013 Was this answer helpful? (2) (0)

  • will the beige bad be in for sale again soon?

    will the beige bad be in for sale again soon?

    By Lina Mar 25, 2013

    Beige color may not come back for sale in the future. Please look over additional items that we have on offer. Hope you enjoy shopping here with us:)

    By Dale Mar 25, 2013 Was this answer helpful? (0) (0)

  • what are the measurements of the bag?

    what are the measurements of the bag?
    Thanx

    By Zarina Apr 25, 2012

    Dear Zarina,
    The dimensions of this bag is 48cm(top)/38cm(bottom) *30cm *13cm.

    By Smile Apr 26, 2012 Was this answer helpful? (1) (0)

  • cuanto cuesta esta bolsa en precio mexicano en pesos?

    me interesa saber cual es el precio en pesos mexicanos de este bolso y si tienen envios a mexico y si es gratis el envio?
    y aun disponen de todos los colores que hay en las fotos?
    es que me gustaria comprarlo lo mas pronto posible!

    By selene carrillo Nov 28, 2013

    Estimado/a Cliente
    Hola.
    Gracias por su interés en LightInTheBox.
    Para conocer la tasa de cambio, por favor visite esta página:
    http://goo.gl/HBbeC
    Por ahora sólo los colores listados en la tabla desplegable están disponibles.
    Para conocer los gastos de envío, visite esta página por favor:
    http://www.lightinthebox.com/es/knowledge-base/?pg=kb.page&chapter=1037&id=2572
    Saludos
    LightInTheBox

    By caojiali Dec 08, 2013 Was this answer helpful? (0) (0)

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