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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Is it possible to have the skirt in royal blue and the top in ivory?

    This will be an order for 4 adults

    By Adjo Jun 17, 2013

    The skirt color is only available in black, ivory and white. We are sorry that we can't custom other colors which are not on the list for it. Thank you for shopping with us:)

    By Dale Jun 17, 2013 Was this answer helpful? (0) (0)

  • tell me what size do I need this dress if my parameters: bust 82 cm, waist 67 cm and hip 92cm. ? as

    as well as how long it will go to Russia?

    By Evgeniya Mar 29, 2013

    Sorry that our standard size doesn't fit you well. In your case, I suggest you order this dress in custom measurements so that we can tailor it fit you well. Please click "Custom measurements" and then fill in your bust, waist, hips and hollow to floor sizes for our tailor.

    We need 10-13 business days to tailor this dress. As for shipping time, if you pay for expedited, it will take 3-5 business days and if you pay for standard, it will take 6-8 business days. Hope you enjoy shopping here with us:)

    By Dale Mar 29, 2013 Was this answer helpful? (0) (0)

  • I love this dress but would prefer it to be strapless, is this something you can do

    Would be looking for 4 adult dresses

    By Karen Mar 28, 2013

    Please kindly understand it that all of the dresses are made according to the picture on our website. No change of the design,material,length,sleeves or embellishment can be made due to this reason. If this dress can't meet your satisfaction, please narrow down the research and find your favorite on our website. Hope you enjoy shopping here with us:)

    By Dale Mar 28, 2013 Was this answer helpful? (0) (0)

  • Can I pick the lace colour?

    I would be looking to have a red lace used on a black top & black skirt, would this be possible?

    By Cass Feb 18, 2013

    Thanks for your question.
    Please kindly note that the color of the lace will be the same as the color of the skirt.
    Hope you enjoy shopping here.

    By Smiley Feb 19, 2013 Was this answer helpful? (0) (0)

  • hi is it possible to get the skirt in navy on tis dress?

    i would like to order 5 of theses dresses, but i need them in navy

    By michelle Nov 18, 2012

    Sorry, we don't offer Navy color for the skirt. Suggest you check other similar dresses with navy color available. For more details, you could come to our live chat to talk with our representatives. Hope you enjoy your shopping here. :)

    By Smile Nov 18, 2012 Was this answer helpful? (0) (0)

  • Have you withdrawn skirt colours?

    Hi,

    I'm trying to order this dress with an Ivory Bodice and a Royal blue skirt but the website is not letting me select any skirt colour other than Ivory, White or Black.

    Can you please let me know if there is a possibility of getting this dress again in the royal blue. I order one for a Bridemaid a couple of weeks ago and only got the measurements and size from my second Bridemaid this evening.

    Looking forwar to your prompt reply.

    Kind regards,
    Gail

    By Gail Kenna Jul 26, 2012

    Dear Gail,
    Sorry, only white, black and ivory colors are available for the skirt color of this dress at this time. We may offer more options for it in the future. Thank you for shopping with us:)

    By Smile Jul 26, 2012 Was this answer helpful? (0) (0)

  • If the bodice is silver and the skirt is burgundy will the lace be burgundy as well?

    What is the best matching color of the bodice for a burgundy skirt?

    By Jasmine May 15, 2012

    Dear Jasmine,
    Yes, if the bodice is silver and the skirt is burgundy, the lace will be burgundy as well. Hope you enjoy your shopping here:)

    By Smile May 16, 2012 Was this answer helpful? (0) (0)

  • Hello, may I see this dress in warm color, like red, burgundy, fuchsia...thank you.

    Hello, may I see this dress in warm color...thank you

    By Dasha Mar 14, 2012

    Dear Dasha,
    The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

    By Smile Mar 15, 2012 Was this answer helpful? (0) (0)

  • bij de bestelling staat voor het aangeven van de kleur voor de rok en voor corsage.

    word bij corsage het lijfje/top bedoeld?
    Als ik het wil bestellen zoals afgebeld welke kleuren kies ik dan?

    vriendelijke groet,
    sparkeling

    By sparkeling Aug 09, 2012

    Beste Sparkeling,

    Inderdaad, de corsage is het lijfje. Deze dient dus wit te zijn, met een zwarte rok net zoals op de afbeelding.

    Met vriendelijke groet,

    De klantendienst

    By Jeroen Aug 15, 2012 Was this answer helpful? (1) (0)

  • Quisiera saber si recibieron mi pedido.??

    Vestido Jenica, falda color negro, Corpillo color Sandia, Talla 16.
    Le necesito para el dia 13 de Julio.
    Le escribo desde España. Provincia Leon.
    Hice este pedido hace 7-9 dias.
    Gracias, me urge Contestacion.....

    By Lydia Mejia Jun 25, 2012

    Estimado/a Cliente
    Hola. Gracias por su interés en LightInTheBox.
    Hemos recibido su pedido, pero todavía no recebimos sus pagos.

    Si seleccionó Pagar con Transferencia Bancaria, recibirá un correo electrónico con los detalles de su pedido y las instrucciones sobre la finalización del pedido. Al terminar el pago, rellene el formulario y pulse http://help.lightinthebox.com/index.php?pg=file& from=2& id=72 . ¡Ha terminado!

    pd: para cada compra en nuestra página necesita un plazo de tramitación y un plazo de envío.
    Una vez confirmemos su pago, este producto necesita 12-15 días laborales de preparación, y luego lo recibirá en 3-6 días laborales(plazo de envío).
    Saludos
    LightInTheBox

    By Rebeca Jun 26, 2012 Was this answer helpful? (0) (0)

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