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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Is custom sizing for this dress available?

    There is no "custom measurements" box to check for this dress. If that check-box is not there, does that mean I cannot order "custom", using my exact measurements to get the perfect fit? I can only order the pre-sized sizes?

    By Paula B Jun 27, 2013

    Sorry, this dress is not available for custom size due to its design. Please look over other similar ones that we do offer such service. Thank you for shopping with us:)

    By Dale Jun 27, 2013 Was this answer helpful? (0) (2)

  • About the color

    Hi,
    I really love this dress. I want to buy this for my brother's wedding party, but does the pink color is also for brides? I don't want look like a bride... Also can you let me know that I buy this dress by when I can be able to receive it? To USA
    Please let me know as soon as possible...
    Thanks :-)

    By Amy Feb 22, 2013

    Thanks for your question.
    Please kindly note that we will need a tailoring period of 16-19 business days and shipping time of 3-8 business days for that dress because it is made from scratch.
    Hope you enjoy your shopping here.

    By Smiley Feb 25, 2013 Was this answer helpful? (0) (0)

  • Dress size??

    My measurement is
    Bust = 38 inches
    Waist = 35 inches
    Hips =44 inches
    Hollow to Floor =65 inches
    Height = 71.5 inches

    What size dress should i order in this style? Will it be long enough?

    By SELENA Jan 18, 2013

    Thank you for your inquiry.
    As for your measurements, you can choose size 16W. It will be a little short on you but at least it can fit your waist and hip.

    By Joy Jan 20, 2013 Was this answer helpful? (0) (1)

  • Hi, I am size 10, but I am also 6 ft tall (72 inches). Do you think this dress be long enough?

    I am wearing 1 inch heels with it, but would like my dress to sit on the floor, like the model

    By SELENA Nov 11, 2012

    Thanks for asking, you can choose a right size by checking the size chart on the dress webpage, that chart is for customer to choose the right size and here you can also know how to meassure your size in a right way.
    about how measure, plz check this link: http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=
    You don't have to wear heels to measure, you need measure with bare feet, to fit high heels, we’ll add an extra 2 iinch onto custom-sized floor-length dresses and dresses with trains.

    By Smile Nov 12, 2012 Was this answer helpful? (0) (0)

  • a question

    hi would it be possible to get this dress made with a back on it thank you

    By amanda Sep 25, 2012

    Thanks for coming our website. Sorry can't make the change, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If it is changed, the effect as the picture shown can't be achieved. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination. Hope you can enjoy your shopping.

    By Smile Sep 25, 2012 Was this answer helpful? (0) (1)

  • want to know that what is material....is that train made of all chiffon and satin is only on waist?

    I also want to know that I dont want that deep neck.

    # #

    By Feng Guo Sep 19, 2012

    Dear Customer,
    Thanks for ur inquiry. This waist part is made of satin. The train is made of tulle over satin. For the neck part, we could only make the neck style exactly like the shown picture. Hope you enjoy shopping here;)

    By Smile Sep 19, 2012 Was this answer helpful? (1) (0)

  • I am s1ze 4 petite (i.e. I am 4" 8 tall). I love this dress, can I still order it?

    The model is 5.8 feet but I am 1 foot shorter, what size can you recommend in this particular dress
    ByLaura

    # #

    By Question Sep 19, 2012

    Thanks for your question.
    Please measure the size:waist, hips, bust, hollow to floor correctly, then compare the size chart to find the best size for you. Size chart for your reference:http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2. guidance of measurement for your ecsy checking:http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3. If you are not sure about the size , please feel free to live chat for more details. Hope you enjoy shopping here!:)

    By Smile Sep 19, 2012 Was this answer helpful? (0) (0)

  • I am s1ze 4 petite (i.e. I am 4" 8 tall). I love this dress, can I still order it

    The model is 5.8 feet but I am 1 foot shorter, what size can you recommend in this particular dress

    By Laura Sep 10, 2012

    We recommend you take a brief measurement for your bust, waist, hips, hallow to floor and height. If your measurements is close to size 4 on the size chart on this item page. Then it will fit you well. Hope you enjoy shopping here!

    By Smile Sep 11, 2012 Was this answer helpful? (0) (0)

  • Sizing

    Since this dress cannot be customed made, I need to know if it runs small, bigger, or true to size?

    By Sandy Sep 06, 2012

    Our dresses are true to size, you can pick the size in the size chart. If you are in the between size, I recommend you to choose one size larger, then you will have enough room to do the tailoring. Thanks for shopping with us! :)

    By Smile Sep 06, 2012 Was this answer helpful? (1) (0)

  • Hello. My question is about alteration of the dress.

    If I were to buy this dress, is it able to be altered later by my own seamstress if need be or would you all not recommend it at all?

    By Rain Sep 02, 2012

    Yes. If your size fluctuates or you want to modify the dress slightly, we always leave a few inches in the seams so that your local tailor can easily make alterations as needed. Dresses generally have a margin of 1 inch on either side of a seam. Flower detailing, beading or belts/ribbons may limit ability to let a dress out.

    By Smile Sep 02, 2012 Was this answer helpful? (0) (0)

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