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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • How much is delivery/Taxes to Northern Ireland?

    Just wondering is there any additional prices upon delivery? Taxes?

    By Lisa Aug 30, 2013

    Reply(1)

    Please input your reply.

    Thanks for your inquiry.
    The shipping cost is automatically calculated by the system based on the shipping distance and the weight of the items.
    Kindly follow these steps to see the shipping cost ,please
    1,Please kindly select your desired product and quantity and add them to your shopping cart,
    2.scroll down the shopping cart page you will see " Estimate Shipping Cost", pls click it and choose your shipping country,you will see the shipping cost
    Thanks a lot for shopping with us .

    By Smile Sep 01, 2013 Was this answer helpful? (0) (0)

  • petticoat

    WHAT KIND OF PETTICOAT SHOULD I BUY. I DON WANT THE RINGS SHOWING UNDER THE DRESS

    By maame Jun 11, 2013

    Reply(1)

    Please input your reply.

    The following petticoat is recommended to match this dress:
    http://www.lightinthebox.com/Nylon---Tulle-Floor-length-Wedding-Petticoats--0061-3-_p155989.html
    Hope you enjoy shopping here with us:)

    By Dale Jun 11, 2013 Was this answer helpful? (0) (0)

  • quality and size

    pls i have jus ordered mine. im a bit worried about the fitting and the quality. i ordered a 10 uk size though im a 12 because im already loosing weight due to planning stress. could u pls confirm the quality and fitting of the dress. thx

    By vida May 03, 2013

    Reply(1)

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    Please be kindly noted that the dress is of great quality and it runs true to size.
    Thank you for shopping with us:)

    By Smile May 05, 2013 Was this answer helpful? (0) (0)

  • Size chart and adjustments

    Hello, I am a size 14 in all measurements except the bust which I am size 10, will it be easy to modify this when I get the dress?

    By Sam Oct 06, 2012

    Reply(1)

    Please input your reply.

    Thank you for your inquiry. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best. It’s usually best to go with the size matching your largest measurement (bust, waist or hip), and to round up if you’re between sizes. This will leave extra room for movement and alterations if needed. Hope you enjoy your shopping here.

    By Smile Oct 10, 2012 Was this answer helpful? (0) (0)

  • Custom made dress

    Hello there! I saw some people said that they had their dresses custom made in some reviews, but you said that this dress is not available in custom made. I dont know why. This dress is very beautiful and Im just 5'1'' tall (155cm), I really want to get it. Can you help me? Or can I just buy the smallest dress (size 2) and ask the tailor alter it for me or cut it shorter? Please help me!

    By Nancy Aug 24, 2012

    Reply(1)

    Please input your reply.

    Thank you for your question. We are sorry that the trumpet/mermaid dress no longer support custom measurement. You may choose other dresses in different style. Sorry for any inconvenience caused to you.

    By Smile Aug 27, 2012 Was this answer helpful? (0) (0)

  • hello i would like to know would this dress available next year around the first of the year

    im asking about the trumpet mermaid one should chapel train satin taffeta wedding dress with3d floral order number is 00066415

    By contina thompso Jul 15, 2012

    Reply(1)

    Please input your reply.

    Dear Customer,
    We advise you to place the order when it's available since it's hard to tell if it would be still for sale later.
    Hope you enjoy shopping at www.lightinthebox.com!

    By Smile Jul 15, 2012 Was this answer helpful? (0) (0)

  • what is the material of this dress

    in the outlined it staes the dress is satin taffeta, but on the model desription is says taffeta. is the dress satin of taffeta

    By what is the mat Jun 19, 2012

    Reply(1)

    Please input your reply.

    Dear customer,
    The dress comes in taffeta, and the inner lining comes in satin. Hope you enjoy your shopping here:)

    By Smile Jun 20, 2012 Was this answer helpful? (0) (0)

  • is the strap removeable? or can i order it with out the strap

    is the strap removeable or can i order dress with flower strap

    By patricia Jun 16, 2012

    Reply(1)

    Please input your reply.

    Dear patricia,
    No, the strap is not removable and it cannot be made without the strap. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    By Smile Jun 17, 2012 Was this answer helpful? (0) (0)

  • costum made button

    hey, this dress is not available in costum made? im pretty small, id want to make it costum made. Or may be im blind and cant see the botton? please help. thank you )

    By anna May 19, 2012

    Reply(1)

    Please input your reply.

    Dear anna,
    We are sorry that this dress is not available in plus sizes and custom sizes due to its design. Please look over the additional dresses in custom size we currently have on offer. Hope you enjoy your shopping here :)

    By Smile May 20, 2012 Was this answer helpful? (0) (0)

  • whats up with this dress? No seriously, I really want to know.

    whats up with this dress? No seriously, I really want to know.

    By don May 08, 2012

    Reply(0)

    Please input your reply.

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