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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Is it possible to get the jewels all in clear instead of having some coloured ones?

    I would love to order this dress in Ruby but is it possible to get the jewels all in clear instead of having some coloured ones?

    By Vanessa Rampers Jan 14, 2015

    Please kindly understand it that all of the dresses are made according to the picture on our website. No change of the design,material,length,sleeves or embellishment can be made due to this reason. If this dress can't meet your satisfaction, please narrow down the research and find your favorite on our website. Hope you enjoy shopping here with us.

    By Bo Jan 14, 2015 Was this answer helpful? (0) (0)

  • Do the colour of the jewel embellishments change depending on the colour of fabric you choose?

    Do the colour of the jewel embellishments change depending on the colour of fabric you choose? For example, the colour of some of the jewels in the picture is yellow. If I choose the dress in Ruby will the jewels still be yellow?

    By Vanessa Rampers Jan 12, 2015

    Beading will be done in the same color as you order for the dress.
    Hope you enjoy shopping here with us:)

    By Haley Jan 12, 2015 Was this answer helpful? (0) (0)

  • Could I possibly get this dress tith the mesh part long sleeved and beaded all the way?

    I am willing to pay extra if any cost is incurred on that requirement
    .......................... ........................ ........................ ............... ...............
    ............ .................. .

    By Naomi May 17, 2014

    Please kindly understand it that all of the dresses are made according to the picture on our website. No change of the design,material,length,sleeves or embellishment can be made due to this reason. If this dress can't meet your satisfaction, please narrow down the research and find your favorite on our website. Hope you enjoy shopping here with us.

    By Bo May 19, 2014 Was this answer helpful? (0) (0)

  • Is it at all possible to order this dress in Ivory or White?

    Hi, I was wondering that seeing as all dresses are tailor made would it be at all possible to have this made in an alternative colour than the options you have provided? (I personally wish to have this in ivory or white -for my debutante ball)

    Kindest regards and most hopeful of wishes,

    Sincerely Alaura

    By Alaura Sep 10, 2013

    Only the listed colors in the drop down menu are available. Other colors can't be made for this dress now. Thank you for shopping with us:)

    By Dale Sep 10, 2013 Was this answer helpful? (1) (0)

  • black

    I like to order in black. how do I it?? there is no choice for black color
    thanks

    By tapatupa Aug 24, 2013

    Black color is not available for this dress due to the design. Please look over additional items that we have on offer. Hope you enjoy shopping here with us:)

    By Dale Aug 25, 2013 Was this answer helpful? (0) (0)

  • black

    can i order it in black?
    there is no choice for black
    thanks

    By tapatupa Aug 24, 2013

    Black color is not available for this dress due to the design. Please look over additional items that we have on offer. Hope you enjoy shopping here with us:)

    By Dale Aug 26, 2013 Was this answer helpful? (0) (0)

  • What is the color of the dress in the provided picture?

    The details say the product is chiffon, however on the color chart neither gold or daffodil appear the same as the color in the photo. I want to order the dress color exactly as in the photo. What color is it?
    Thank you!

    By Vicki Miller May 14, 2013

    The shown color is not on our color chart. It is specially designed for this dress. Sorry for confusion caused.

    By Dale May 14, 2013 Was this answer helpful? (0) (0)

  • How low does the back opening go ? how wide is the opening?

    I have back fat issue(not major nor minor but visible) , but in love with this dress .I wondered about how large the opening is.

    Also if I decide I didnt like the way it look on me how are the return policy ? ( without getting custom made ?

    By Lima Apr 24, 2013

    Please kindly note that the opening on the back is to the waist line. It will come in style as shown in the picture. Please check out the forth picture to have a close view of the back opening.

    Please check return policy at http://www.lightinthebox.com/knowledge-base/c1228/a3015.html
    Thank you for shopping with us:)

    By Dale Apr 24, 2013 Was this answer helpful? (0) (0)

  • Can the embellishment be changed?

    Hello,

    I just wanted to know if the embellishment can be changed at all, for example if it was just beads as opposed to gemstones? Could it also be removed and have that detail replaced with the same material as the dress?

    Thanks

    By Stefani Mar 30, 2013

    Please be kindly noted that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
    Thank you for shopping with us:)

    By Smile Mar 31, 2013 Was this answer helpful? (0) (0)

  • Hola, me gustaría saber si este vestido puede pedirse en color burgundy/burdeos?

    Y cuanto tiempo tarde en llegar a españa?

    By Jess Aug 20, 2014

    "Only the options on drop down list are available for this dress now. Other colors can't be customized. Please refer to the following link to check out the color chart for more details:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1"

    By Bo Aug 21, 2014 Was this answer helpful? (0) (0)

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