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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • i love the dress but can you make it with out the bow and the belt?

    also if i order it this week will i get before september?

    By maria Jul 07, 2014

    Please kindly understand it that all of the dresses are made according to the picture on our website. No change of the design,material,length,sleeves or embellishment can be made due to this reason. If this dress can't meet your satisfaction, please narrow down the research and find your favorite on our website.
    Tailoring & Handling Time: 10-14 business days
    Shipping Time (Expedited): 3-5 business days
    Yes, you can get it before September if you order it now.
    Hope you enjoy shopping here with us.

    By Bo Jul 08, 2014 Was this answer helpful? (0) (0)

  • query from review

    Hi, i wanted to find out quickly before i make an order if sizes are american sizes or standard sizes. Is the size chat size 14 the same as a uk 14.

    By Rich Jun 14, 2013

    Our size is neither US nor UK size. Customers are required to measure the bust, waist, hips and hollow to floor size first before choosing the size. Please refer to the measuring guide as follow. Hope you enjoy shopping with us:)
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3

    By Dale Jun 17, 2013 Was this answer helpful? (0) (0)

  • How easy is it to remove the bow.

    Is it a separate piece sewn onto the dress or is it a part of the dress itself?

    By ND May 16, 2013

    The bow is sewn separately on the belt. It is removable. Hope you enjoy shopping here with us:)

    By Dale May 16, 2013 Was this answer helpful? (1) (0)

  • What is the name the color (in the picture) of this particular dress?

    I am interested in purchasing this dress.

    By Mimi May 08, 2013

    The shown color in the picture is Grape with Blushing Pink belt. You can find this option in the drop down menu. Thank you for shopping with us:)

    By Dale May 08, 2013 Was this answer helpful? (0) (0)

  • Belt?

    Hi, if we wanted this without the belt would it be possible?

    By Leonie Apr 15, 2013

    Please kindly understand it that all of the dresses are made according to the picture on our website. No change of the design,material,length,sleeves or embellishment can be made due to this reason. If this dress can't meet your satisfaction, please narrow down the research and find your favorite on our website. Hope you enjoy shopping here with us:)

    By Dale Apr 15, 2013 Was this answer helpful? (0) (1)

  • Hi there. I would like to order this dress today for my wedding on 5th April 2013. I would like it

    I would like it in a size 12 in silver with an Ivory trim. If you can gaurantee that it will arrive by then please let me know and i will order immediately. Many thanks
    Claire

    By Claire Weldon Mar 18, 2013

    Sorry, this dress is made to order and we need a tailoring time of 14-16 business days. After that, shipping will take another 3-8 business days. We are afraid we can't make it to arrive on time for you. :( Hope we can serve you better in the future. Have a nice day!

    By Dale Mar 18, 2013 Was this answer helpful? (0) (0)

  • About the bow

    If I order this dress, but in gold color, which color will be the bow? Thank you!

    By Olesya Feb 01, 2013

    Please be kindly noted that you can choose the belt color for the dress.
    Thank you for shopping with us.:)

    By Smile Feb 03, 2013 Was this answer helpful? (0) (0)

  • Hi if I order the dress today will it arrive by the 29th nov2012 thanks

    Hi if I order the dress today will it arrive by the 29th nov2012 thanks

    By Keri Nov 18, 2012

    Thank you for your inquiry.
    So sorry for the trouble, we are afraid that the time is too tight.
    Tailoring Time: 7-9 business days
    Shipping Time: 3-8 business days
    Hope you enjoy your shopping with Lightinthebox.
    Best Regards!

    By Smile Nov 18, 2012 Was this answer helpful? (0) (0)

  • Could you make the dress without the bow on please??

    Can you also advise on size too?
    My measurements are 34" Bust, 28 Waist, 36 Hip.
    Many thanks x

    By Joanne Hill Oct 31, 2012

    Thanks for your question.
    Each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.Sorry that this dress will be exactly like the picture showed. Hope you enjy shopping here!:)

    By Smile Oct 31, 2012 Was this answer helpful? (0) (0)

  • Could you make the dress without the bow on please??

    Can you also advise on size too?
    My measurements are 34" Bust, 28 Waist, 36 Hip.
    Many thanks x

    By Joanne Hill Oct 31, 2012

    Thanks for your question.
    Each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.Sorry that this dress will be exactly like the picture showed. Hope you enjy shopping here!:) Thanks for your size. Could you please tell the hollow to floor size and your height,also? please choose size 8 for your reference. Hope you enjoy shopping here!:)

    By Smile Oct 31, 2012 Was this answer helpful? (0) (0)

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